OwlCyberSecurity - MANAGER

Edit File: 1673815252.M590156P1342240.server121.web-hosting.com,S=24046,W=24561:2,S

Envelope-to: suzana@digitalaesthetics.org
Delivery-date: Sun, 15 Jan 2023 15:40:52 -0500
MIME-Version: 1.0
In-Reply-To: <5ybmN000000000000000000000000000000000000000000000ROIHLO00-pypD7FaTVqH0vbUhFFzDw@sfdc.net>
References: <5ybmN000000000000000000000000000000000000000000000ROIHLO00-pypD7FaTVqH0vbUhFFzDw@sfdc.net>
From: Stacey Hylen <stacey.hylen@gmail.com>
Date: Sun, 15 Jan 2023 15:40:44 -0500
Message-ID: <CANdnLoqpx7A+ephxRcjDGmbs0g7yXWdYsuDT+7D2WxaPeWvEfQ@mail.gmail.com>
Subject: Fwd: HostGator-HostGator-Tech Support-cPanel
To: suzana <suzana@digitalaesthetics.org>
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X-NCJF-Version: 2
Authentication-Results: asp-relay-shared.jellyfish.systems;
	dkim=pass header.d=gmail.com header.s=20210112 header.b=M19agszv;
	dmarc=pass (policy=none) header.from=gmail.com;
	spf=pass (asp-relay-shared.jellyfish.systems: domain of stacey.hylen@gmail.com designates 209.85.128.178 as permitted sender) smtp.mailfrom=stacey.hylen@gmail.com

--0000000000001eca6f05f2537bd9
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

---------- Forwarded message ----------
From: *cases-support@hostgator.com <cases-support@hostgator.com>* <
cases-support@hostgator.com>
Date: Sunday, January 15, 2023
Subject: HostGator-HostGator-Tech Support-cPanel
To: "stacey.hylen@gmail.com" <stacey.hylen@gmail.com>

[image: Snappy Logo]
Hello Stacey,

Thanks for contacting Support! I am Shailesh following up on case #45664143
regarding website and SSL issues. I=E2=80=99m sorry it took us a while to t=
ake care
of this for you. We are grateful for your patience.

From the case details I understand that you are facing issues with your
website 'businessoptimizationtips.com' as it is loading with default
WordPress Page and also with the installation of SSL for '
scalewithoutthehustle.com'. Firstly I have installed SSL for your domain '
scalewithoutthehustle.com'. Please check this on your end as well and get
back to us if you have any additional questions.

https://www.whynopadlock.com/results/33f57fc2-3f73-4e48-bf0b-75506da6ce27

Also, regarding 'businessoptimizationtips.com' domain looks like the page
is loading with default WordPress page and you would need to restore your
website using our emergency backup file available. Before we proceed with
your restore request, please reply with written confirmation of the
following:

- Approval of the $25 restore fee.
- Confirm the type of restore you need and the date to restore from.

Option 1: Limited cPanel restore. This will recover all website
directories, files, and email folders. Databases are not included. This
option is quicker, but less precise.

Option 2: Precision restore. You will need to specify the files, emails,
and/or databases to restore along with the date to restore from. This
option requires more specialized admin work and will take more time to
resolve.

Backups available:
/backup4/cpbackup/weekly/staceyh3: Thu Jan  5 18:21:32 2023
/backup4/cpbackup/monthly/staceyh3: Sat Dec 24 17:24:25 2022
/backup4/cpbackup/bimonthly/staceyh3: Thu Dec 22 13:32:10 2022
/backup4/cpbackup/daily/staceyh3: Thu Jan 12 04:21:30 2023

For more information on our backup policies, please visit
https://www.hostgator.com/help/article/backup-policy-do-you-provide-backups

Please reply with fee approval and your desired option as soon as possible
to avoid delays in the completion of your restore.

We promise to offer you the best services possible always. I hope I was
able to assist you. If I have misunderstood what you are requesting, I
sincerely apologize. I am strictly going based on the information provided
to me. Please correct me if I have not addressed your concern accurately.

Once again, thank you so much for your patience while we are working on
this for you. If you have any additional questions or concerns that you
feel have not yet been adequately addressed, please feel free to let us
know!

Thank you for your time!

Regards,
Shailesh B
Escalated Support
Tell Me How I Did
<https://hostgator.tfaforms.net/463?formreqid=3D5001Q00001VRzf2QAD000053600=
000D4d0bAAB>

*Portal <https://portal.hostgator.com/login> | Knowledge Base
<https://www.hostgator.com/help> | Blog <https://www.hostgator.com/blog/> |
Contact Us <https://www.hostgator.com/contact>* [image: Snappy Footer]

ref:_00D36qEW6._5001Q1VRzf2:ref

--=20
Stacey Hylen, Business Optimizer Coach
2016 International Coach of the Year
Creator of The Hidden Profits System =E2=84=A2

*Get your FREE Hidden Profits session www.StaceyHylen.com
<http://www.StaceyHylen.com>*

603-393-1645
www.linkedin.com/in/StaceyHylen

www.facebook.com/home.php?#!/stacey.hylen
<http://www.facebook.com/home.php?#%21/stacey.hylen>

--0000000000001eca6f05f2537bd9
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<br><br>---------- Forwarded message ----------<br>From: <b><a href=3D"mail=
to:cases-support@hostgator.com">cases-support@hostgator.com</a></b> &lt;<a =
href=3D"mailto:cases-support@hostgator.com">cases-support@hostgator.com</a>=
&gt;<br>Date: Sunday, January 15, 2023<br>Subject: HostGator-HostGator-Tech=
 Support-cPanel<br>To: &quot;<a href=3D"mailto:stacey.hylen@gmail.com">stac=
ey.hylen@gmail.com</a>&quot; &lt;<a href=3D"mailto:stacey.hylen@gmail.com">=
stacey.hylen@gmail.com</a>&gt;<br><br><br>

=09

<div>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" height=3D"100%" sty=
le=3D"background-image:none;background-repeat:repeat;background-position:to=
p left" width=3D"100%">
	<tbody>
		<tr>
			<td align=3D"center" valign=3D"top">
			<table border=3D"0" cellpadding=3D"10" cellspacing=3D"0" style=3D"border=
-width:1px;border-style:solid;border-color:#bfbfbf;margin-top:30px;margin-b=
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-size:16px;font-family:&#39;Open Sans&#39;,Arial,sans-serif;line-height:1.3=
">
				<tbody>
					<tr style=3D"color:white;background-color:#4c8ac9;background-image:non=
e;background-repeat:repeat;background-position:top left">
						<td colspan=3D"2" style=3D"text-align:left;padding-top:15px;padding-b=
ottom:15px;padding-right:15px;padding-left:15px"><img alt=3D"Snappy Logo" h=
eight=3D"100" src=3D"https://endurance--c.documentforce.com/servlet/servlet=
.ImageServer?id=3D0151Q0000056IOL&amp;oid=3D00D36000000qEW6&amp;lastMod=3D1=
570027514000"></td>
					</tr>
					<tr style=3D"height:200px;vertical-align:top;color:#3e4a5d;background-=
color:#e7f3ff;background-image:none;background-repeat:repeat;background-pos=
ition:top left">
						<td colspan=3D"2" style=3D"text-align:left;padding-top:16px;padding-b=
ottom:16px;padding-right:16px;padding-left:16px;height:200px;vertical-align=
:top;color:#424242;background-color:#e7f3ff;background-image:none;backgroun=
d-repeat:repeat;background-position:top left">Hello Stacey,<br>
						<br>
						Thanks for contacting Support! I am Shailesh following up on case #45=
664143 regarding website and SSL issues. I=E2=80=99m sorry it took us a whi=
le to take care of this for you. We are grateful for your patience.<br>
						<br>
						From the case details I understand that you are facing issues with yo=
ur website &#39;<a href=3D"http://businessoptimizationtips.com" target=3D"_=
blank">businessoptimizationtips.com</a>&#39; as it is loading with default =
WordPress Page and also with the installation of SSL for &#39;<a href=3D"ht=
tp://scalewithoutthehustle.com" target=3D"_blank">scalewithoutthehustle.com=
</a>&#39;. Firstly I have installed SSL for your domain &#39;<a href=3D"htt=
p://scalewithoutthehustle.com" target=3D"_blank">scalewithoutthehustle.com<=
/a>&#39;. Please check this on your end as well and get back to us if you h=
ave any additional questions.<br>
						<br>
						<a href=3D"https://www.whynopadlock.com/results/33f57fc2-3f73-4e48-bf=
0b-75506da6ce27" target=3D"_blank">https://www.whynopadlock.com/<wbr>result=
s/33f57fc2-3f73-4e48-<wbr>bf0b-75506da6ce27</a><br>
						<br>
						Also, regarding &#39;<a href=3D"http://businessoptimizationtips.com" =
target=3D"_blank">businessoptimizationtips.com</a>&#39; domain looks like t=
he page is loading with default WordPress page and you would need to restor=
e your website using our emergency backup file available. Before we proceed=
 with your restore request, please reply with written confirmation of the f=
ollowing:<br>
						<br>
						- Approval of the $25 restore fee.<br>
						- Confirm the type of restore you need and the date to restore from.<=
br>
						<br>
						Option 1: Limited cPanel restore. This will recover all website direc=
tories, files, and email folders. Databases are not included. This option i=
s quicker, but less precise.<br>
						<br>
						Option 2: Precision restore. You will need to specify the files, emai=
ls, and/or databases to restore along with the date to restore from. This o=
ption requires more specialized admin work and will take more time to resol=
ve.<br>
						<br>
						Backups available:<br>
						/backup4/cpbackup/weekly/<wbr>staceyh3: Thu Jan=C2=A0 5 18:21:32 2023=
<br>
						/backup4/cpbackup/monthly/<wbr>staceyh3: Sat Dec 24 17:24:25 2022<br>
						/backup4/cpbackup/bimonthly/<wbr>staceyh3: Thu Dec 22 13:32:10 2022<b=
r>
						/backup4/cpbackup/daily/<wbr>staceyh3: Thu Jan 12 04:21:30 2023<br>
						<br>
						For more information on our backup policies, please visit<br>
						<a href=3D"https://www.hostgator.com/help/article/backup-policy-do-yo=
u-provide-backups" target=3D"_blank">https://www.hostgator.com/<wbr>help/ar=
ticle/backup-policy-do-<wbr>you-provide-backups</a><br>
						<br>
						Please reply with fee approval and your desired option as soon as pos=
sible to avoid delays in the completion of your restore.<br>
						<br>
						We promise to offer you the best services possible always. I hope I w=
as able to assist you. If I have misunderstood what you are requesting, I s=
incerely apologize. I am strictly going based on the information provided t=
o me. Please correct me if I have not addressed your concern accurately.<br=
>
						<br>
						Once again, thank you so much for your patience while we are working =
on this for you. If you have any additional questions or concerns that you =
feel have not yet been adequately addressed, please feel free to let us kno=
w!=C2=A0=C2=A0=C2=A0=C2=A0 =C2=A0<br>
						<br>
						Thank you for your time!=C2=A0 =C2=A0<br>
						<br>
						<br>
						Regards,=C2=A0 =C2=A0<br>
						Shailesh B =C2=A0<br>
						Escalated Support</td>
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-repeat;background-position:top right">
						<td style=3D"text-align:left;padding-top:15px;padding-bottom:15x;padd=
ing-right:15px;padding-left:50px">
						<center><a href=3D"https://hostgator.tfaforms.net/463?formreqid=3D500=
1Q00001VRzf2QAD000053600000D4d0bAAB" style=3D"text-decoration:none;font-fam=
ily:&#39;helvetica neue&#39;,helvetica,arial,sans-serif;font-size:18px;colo=
r:#ffffff;border-style:solid;border-color:#6ace26;border-width:10px 20px 10=
px 20px;display:inline-block;background:#6ace26;border-radius:4px;font-weig=
ht:normal;font-style:normal;line-height:22px;width:auto;text-align:center" =
target=3D"_blank">Tell Me How I Did</a>
						<div style=3D"height:8px">=C2=A0</div>
						<b><font size=3D"-1"><a href=3D"https://portal.hostgator.com/login" s=
tyle=3D"color:#ffddaa" target=3D"_blank">Portal</a> | <a href=3D"https://ww=
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t" style=3D"color:#ffddaa" target=3D"_blank">Contact Us</a></font></b></cen=
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						<td style=3D"text-align:right;padding-top:15px;padding-bottom:0px;pad=
ding-right:20px;padding-left:0px"><img alt=3D"Snappy Footer" height=3D"100"=
 src=3D"https://endurance--c.documentforce.com/servlet/servlet.ImageServer?=
id=3D0151Q0000056IOQ&amp;oid=3D00D36000000qEW6&amp;lastMod=3D1570027756000"=
></td>
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				</tbody>
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			</td>
		</tr>
	</tbody>
</table>
<img src=3D"https://endurance.my.salesforce.com/servlet/servlet.ImageServer=
?oid=3D00D36000000qEW6&amp;esid=3D0181Q00000l4vuw&amp;from=3Dext"><br><br>r=
ef:_00D36qEW6._5001Q1VRzf2:<wbr>ref</div>
<br><br><br>-- <br><div dir=3D"ltr"><div><div dir=3D"ltr"><div><div dir=3D"=
ltr"><div dir=3D"ltr"><div dir=3D"ltr"><div>Stacey Hylen, Business Optimize=
r Coach</div><div>2016 International Coach of the Year</div><div>Creator of=
 The Hidden Profits System =E2=84=A2</div><div><br></div><div><b>Get your F=
REE Hidden Profits session <a href=3D"http://www.StaceyHylen.com" target=3D=
"_blank">www.StaceyHylen.com</a></b><br><br>603-393-1645<br><a href=3D"http=
://www.linkedin.com/in/StaceyHylen" target=3D"_blank">www.linkedin.com/in/S=
taceyHylen</a><br><br><a href=3D"http://www.facebook.com/home.php?#%21/stac=
ey.hylen" target=3D"_blank">www.facebook.com/home.php?#!/stacey.hylen</a><b=
r>
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<div style=3D"display:inline"></div><br>
<div><span style=3D"font-family:Verdana,Arial,Helvetica,sans-serif;font-siz=
e:13px">
<p style=3D"margin:0pt 0pt 8px"><font size=3D"5"><span style=3D"font-family=
:&quot;arial black&quot;,sans-serif"><span style=3D"font-weight:bold"></spa=
n><span style=3D"font-weight:bold"><font size=3D"2"><span style=3D"font-fam=
ily:arial,helvetica,sans-serif"><span style=3D"color:rgb(51,0,153)"><font s=
ize=3D"5"><span style=3D"font-family:&quot;comic sans ms&quot;,sans-serif">=
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div><br>
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<div style=3D"display:inline"></div><div style=3D"padding:0px;margin-left:0=
px;margin-top:0px;overflow:hidden;color:black;font-size:10px;text-align:lef=
t;line-height:130%"></div></div></div></div></div></div></div></div></div><=
br>

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