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Envelope-to: suzana@digitalaesthetics.org
Delivery-date: Wed, 15 Mar 2023 09:01:57 -0400
Subject: =?utf-8?Q?CloudConnected=3A=20Tools=20to=20Help=20You=20Boost=20CX?=
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To: =?utf-8?Q?Suzana?= <suzana@digitalaesthetics.org>
Date: Wed, 15 Mar 2023 13:00:34 +0000
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This is a multi-part message in MIME format

--_----------=_MCPart_459761936
Content-Type: text/plain; charset="utf-8"; format="fixed"
Content-Transfer-Encoding: quoted-printable

How to measure it with CloudTalk Analytics and boost it beyond compare wit=
h our latest Pipedrive=2C HubSpot=2C and MS Dynamics 365 integrations. =F0=
=9F=93=8A

View this email in your browser (https://mailchi.mp/cloudtalk.io/october-d=
igest-can-you-triple-your-calls-by-9305040?e=3Dbfaf7fa740)
cloudtalk header

Hello Suzana =F0=9F=98=8E=2C

If we learned anything in the past year=2C meeting customer expectations i=
s no longer enough. If you want to succeed=2C you need to exceed them.

At least 60% of clients say they'll leave a company even after a single ba=
d customer experience. Consequently=2C 50% of company leaders claim CSAT h=
as climbed its way to its list of Top 5 KPIs.

So today=2C we're talking about all things CX =E2=80=93 how to measure it=
 with CloudTalk Analytics and boost it beyond compare with our latest Pipe=
drive=2C HubSpot=2C and MS Dynamics 365 integrations.

** Power of Data: Our Latest Analytics Video =F0=9F=8E=A5
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b1c3eb9-8bcde1edab-595631795

You can't improve your customer experience if you don't understand the fac=
tors that affect it. So we jumped off the deep end and revamped our entire=
 Analytics.

As of now=2C crunching numbers in CloudTalk has never been easier. Dive de=
ep into your call center analytics=2C sort by category=2C filter the resul=
ts=2C directly compare reports=2C and easily export in various formats.
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erm=3D0_ca9b1c3eb9-8bcde1edab-595631795)
https://bit.ly/3ldClQi?utm_source=3DContent+NL&utm_campaign=3D8bcde1edab-E=
MAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_medium=3Demail&utm_term=3D0_ca9=
b1c3eb9-8bcde1edab-595631795

** Analytics Highlight: Filters
------------------------------------------------------------

Want to up your analytics game and see what makes your customers tick? =F0=
=9F=A4=94 Look no further than our new Filters=2C which let you access rel=
evant insights into your calls and messages=2C sorted by country=2C tags=
=2C call ratings=2C and more.

Learn more about Analytics 2.0 (https://bit.ly/3JFO0Rr?utm_source=3DConten=
t+NL&utm_campaign=3D8bcde1edab-EMAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm=
_medium=3Demail&utm_term=3D0_ca9b1c3eb9-8bcde1edab-595631795) =F0=9F=
=93=8A

** Mindtickle Integration
------------------------------------------------------------

Nail every customer interaction with Mindtickle. This latest CloudTalk int=
egration allows you to quickly review calls=2C identify winning sales beha=
viors=2C and train your sellers based on real data.
* Identify ideal sales behaviors and close deals with more confidence.
* Streamline onboarding with call transcripts from top performers.

And a lot more! Learn all about MindTickle (https://bit.ly/3Fpsqy4?utm_sou=
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_COPY_01&utm_medium=3Demail&utm_term=3D0_ca9b1c3eb9-8bcde1edab-595631795) =F0=9F=A7=A0

** HubSpot Call Transcriptions =F0=9F=93=9D
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https://bit.ly/3ZTQfpR?utm_source=3DContent+NL&utm_campaign=3D8bcde1edab-E=
MAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_medium=3Demail&utm_term=3D0_ca9=
b1c3eb9-8bcde1edab-595631795

Effortlessly keep track of every customer conversation. Leverage the lates=
t development in HubSpot's Conversation Intelligence=2C the CloudTalk Call=
 Transcription=2C to access necessary information for CSAT optimization=2C=
 agent training=2C and even legal disputes.
* Initiate calls directly from HubSpot and automatically sync call recordi=
ngs and transcriptions to your Customer Calling Card.
* Track=2C evaluate=2C and optimize team performance with access to action=
able insights and practical best-practice examples.

Learn more about HubSpot (https://bit.ly/4082z5v?utm_source=3DContent+NL&u=
tm_campaign=3D8bcde1edab-EMAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_mediu=
m=3Demail&utm_term=3D0_ca9b1c3eb9-8bcde1edab-595631795) =F0=9F=9A=80

** Microsoft Dynamics 365 Integration is Live!
------------------------------------------------------------

Let your sales and customer support reps lead better=2C more meaningful co=
nversations by giving them access to every piece of customer information w=
ith CloudTalk's Microsoft Dynamics 365 integration.
* Avoid repetitive work and access all client data in one place with 2-way=
 synchronization.
* Boost agent and customer satisfaction by letting agents see who's on the=
 line before picking up=2C tailoring their approach=2C and calling from an=
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PY_01&utm_medium=3Demail&utm_term=3D0_ca9b1c3eb9-8bcde1edab-595631795) =F0=9F=93=88

** Handle calls directly within Pipedrive Integration
------------------------------------------------------------

Enjoy the full capabilities of our advanced business calling directly with=
in Pipedrive with CloudTalk CTI. Streamline your workflows and elevate cal=
ling experiences by making and taking calls in Pipedrive with just a click=
=2E
* Make and take calls and access recordings directly in Pipedrive.
* Keep track of every interaction with 2-way synchronization.

Learn more about Pipedrive (https://bit.ly/3JlXHmN?utm_source=3DContent+NL=
&utm_campaign=3D8bcde1edab-EMAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_med=
ium=3Demail&utm_term=3D0_ca9b1c3eb9-8bcde1edab-595631795) =F0=9F=93=
=9E

** G2 Winner =F0=9F=9A=80
------------------------------------------------------------
GIF

Speaking of positive customer experiences=2C we must be doing something ri=
ght because we are beyond proud to share that G2 named CloudTalk the Best=
 Software for 2023 in the Customer Service Products category! =F0=9F=8F=86

Thank you=2C our dedicated team and loyal clients=2C for making this miles=
tone happen =F0=9F=92=99

** PlanRadar Success Story =F0=9F=92=A1
------------------------------------------------------------
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To close off=2C we'd like to share one of our Customer Success Stories and=
 tell you about how we helped PlanRadar spread its wings and grow its agen=
t work efficiency by 20% at the same time.

PlanRadar is a digital platform for documentation=2C task management=2C an=
d communication in construction and real estate projects. The platform ena=
bles teams to increase quality=2C cut costs=2C and realize work faster. No=
wadays=2C they serve more than 120=2C000 users across 65+ countries.

Unfortunately for PlanRadar=2C their previous VoIP provider couldn't suppo=
rt their global growth and throttled their expansion efforts. Enter CloudT=
alk. How'd we help?
Find out how (https://bit.ly/3JkYX9G?utm_source=3DContent+NL&utm_campaign=
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ca Neue"=2C Helvetica=2C Arial=2C Verdana=2C sans-serif; font-size: 20px;=
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y:none; font-size:0px; line-height:0px; max-height:0px; max-width:0px; opa=
city:0; overflow:hidden; visibility:hidden; mso-hide:all;">How to measure=
 it with CloudTalk Analytics and boost it beyond compare with our latest P=
ipedrive=2C HubSpot=2C and MS Dynamics 365 integrations. =F0=9F=93=8A</spa=
n>

<center>
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peat:no-repeat;background-size:cover" valign=3D"top"><table border=3D"0" c=
ellpadding=3D"0" cellspacing=3D"0" width=3D"100%" role=3D"presentation"><t=
body><tr><td style=3D"padding-top:0;padding-bottom:0" class=3D"mceColumn"=
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ing=3D"0" cellspacing=3D"0" width=3D"100%" role=3D"presentation"><tbody><t=
r><td style=3D"padding-top:0;padding-bottom:9px;padding-right:24px;padding=
-left:24px" class=3D"mceBlockContainer" valign=3D"top"><div class=3D"mceTe=
xt" style=3D"width:100%;font-size:16px;text-align:center"><p class=3D"last=
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triple-your-calls-by-9305040?e=3Dbfaf7fa740">View this email in your browser=
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2px;padding-right:0;padding-left:0" class=3D"mceBlockContainer" align=3D"f=
ull" valign=3D"top"><img width=3D"660" style=3D"width:660px;height:auto;ma=
x-width:100%;display:block" alt=3D"cloudtalk header" src=3D"https://dim.mc=
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ght:0;padding-left:0" class=3D"mceBlockContainer" valign=3D"top"><table bo=
rder=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"bac=
kground-color:transparent" role=3D"presentation"><tbody><tr><td style=3D"m=
in-width:100%;border-top:20px solid transparent" valign=3D"top"></td></tr>=
</tbody></table></td></tr><tr><td style=3D"padding-top:15px;padding-bottom=
:35px;padding-right:50px;padding-left:50px" class=3D"mceBlockContainer" va=
lign=3D"top"><div class=3D"mceText" style=3D"width:100%;font-size:16px;lin=
e-height:1.25"><p><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C=
 Helvetica=2C sans-serif">Hello Suzana =F0=9F=98=8E=2C</span></p=
><p><br /></p><p><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C=
 Helvetica=2C sans-serif">If we learned anything in the past year=2C meeti=
ng customer expectations is no longer enough. </span><strong><span style=
=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">If=
 you want to succeed=2C you need to exceed them</span></strong><span style=
=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">. <=
/span></p><p><br /></p><p><span style=3D"font-family: Arial=2C 'Helvetica=
 Neue'=2C Helvetica=2C sans-serif">At least 60% of clients say they'll lea=
ve a company even after a single bad customer experience. Consequently=2C=
 50% of company leaders claim CSAT has climbed its way to its list of </sp=
an><strong><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvet=
ica=2C sans-serif">Top 5 KPIs</span></strong><span style=3D"font-family: A=
rial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">.</span></p><p><br />=
</p><p class=3D"last-child"><span style=3D"font-family: Arial=2C 'Helvetic=
a Neue'=2C Helvetica=2C sans-serif">So today=2C we're talking about all th=
ings CX =E2=80=93 how to measure it with CloudTalk Analytics and boost it=
 beyond compare with our latest </span><strong><span style=3D"font-family:=
 Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Pipedrive</span></s=
trong><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=
=2C sans-serif">=2C </span><strong><span style=3D"font-family: Arial=2C 'H=
elvetica Neue'=2C Helvetica=2C sans-serif">HubSpot</span></strong><span st=
yle=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">=
=2C and </span><strong><span style=3D"font-family: Arial=2C 'Helvetica Neu=
e'=2C Helvetica=2C sans-serif">MS Dynamics 365</span></strong><span style=
=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif"> in=
tegrations.</span></p></div></td></tr><tr><td style=3D"background-color:tr=
ansparent;padding-top:20px;padding-bottom:20px;padding-right:24px;padding-=
left:24px" class=3D"mceBlockContainer" valign=3D"top"><table border=3D"0"=
 cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"background-co=
lor:transparent" role=3D"presentation"><tbody><tr><td style=3D"min-width:1=
00%;border-top:2px solid #000000" valign=3D"top"></td></tr></tbody></table=
></td></tr><tr><td style=3D"padding-top:30px;padding-bottom:15px;padding-r=
ight:50px;padding-left:50px" class=3D"mceBlockContainer" valign=3D"top"><d=
iv class=3D"mceText" style=3D"width:100%;font-size:16px"><h3 class=3D"last=
-child">Power of Data: Our Latest Analytics Video =F0=9F=8E=A5</h3></div><=
/td></tr><tr><td style=3D"padding-top:12px;padding-bottom:12px;padding-rig=
ht:0;padding-left:0" class=3D"mceBlockContainer" align=3D"center" valign=
=3D"top"><a href=3D"https://cloudtalk.us14.list-manage.com/track/click?u=
=3Dbbcbcf497c77cd0f9eab0fb21&id=3D5e04a2d3a0&e=3Dbfaf7fa740" style=3D"dis=
play:block" target=3D"_blank"><img width=3D"564" style=3D"border:0;width:5=
64px;height:auto;max-width:100%;display:block" alt=3D"video banner" src=3D=
"https://dim.mcusercontent.com/cs/bbcbcf497c77cd0f9eab0fb21/images/d02b45e=
2-6840-8535-d4bf-67b2f1fb8d73.png?w=3D564&dpr=3D2" class=3D"" /></a></td><=
/tr><tr><td style=3D"padding-top:15px;padding-bottom:35px;padding-right:50=
px;padding-left:50px" class=3D"mceBlockContainer" valign=3D"top"><div clas=
s=3D"mceText" style=3D"width:100%;font-size:16px;line-height:1.25"><p><spa=
n style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-ser=
if">You can't improve your customer experience if you don't understand the=
 factors that affect it. So we jumped off the deep end and </span><strong>=
<span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans=
-serif">revamped our entire Analytics</span></strong><span style=3D"font-f=
amily: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">. </span></p>=
<p><br /></p><p class=3D"last-child"><span style=3D"font-family: Arial=2C=
 'Helvetica Neue'=2C Helvetica=2C sans-serif">As of now=2C crunching numbe=
rs in CloudTalk has never been easier. Dive deep into your call center ana=
lytics=2C </span><strong><span style=3D"font-family: Arial=2C 'Helvetica N=
eue'=2C Helvetica=2C sans-serif">sort by category=2C filter the results=2C=
 directly compare reports=2C</span></strong><span style=3D"font-family: Ar=
ial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif"> and </span><strong><s=
pan style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-s=
erif">easily export</span></strong><span style=3D"font-family: Arial=2C 'H=
elvetica Neue'=2C Helvetica=2C sans-serif"> in various formats.</span></p>=
</div></td></tr><tr><td style=3D"padding-top:12px;padding-bottom:12px;padd=
ing-right:50px;padding-left:50px" class=3D"mceBlockContainer" align=3D"lef=
t" valign=3D"top"><table align=3D"left" border=3D"0" cellpadding=3D"0" cel=
lspacing=3D"0" role=3D"presentation"><tbody><tr class=3D"mceStandardButton=
"><td style=3D"background-color:#2196f2;border-radius:8px;text-align:cente=
r" class=3D"mceButton" valign=3D"top"><a href=3D"https://cloudtalk.us14.li=
st-manage.com/track/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3D07b41c5358&e=
=3Dbfaf7fa740" target=3D"_blank" style=3D"background-color:#2196f2;border=
-radius:8px;border:2px solid #2196f2;color:#ffffff;display:inline-block;fo=
nt-family:Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif;font-size:1=
8px;font-weight:bold;font-style:normal;padding:16px 28px;text-decoration:n=
one;min-width:30px;text-align:center;direction:ltr;letter-spacing:0px">Lea=
rn how</a></td></tr><tr>

</tr></tbody></table></td></tr><tr><td style=3D"background-color:transpare=
nt;padding-top:20px;padding-bottom:20px;padding-right:24px;padding-left:24=
px" class=3D"mceBlockContainer" valign=3D"top"><table border=3D"0" cellpad=
ding=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"background-color:tran=
sparent" role=3D"presentation"><tbody><tr><td style=3D"min-width:100%;bord=
er-top:2px solid #000000" valign=3D"top"></td></tr></tbody></table></td></=
tr><tr><td style=3D"padding-top:12px;padding-bottom:12px;padding-right:0;p=
adding-left:0" class=3D"mceBlockContainer" align=3D"center" valign=3D"top"=
><a href=3D"https://cloudtalk.us14.list-manage.com/track/click?u=3Dbbcbcf4=
97c77cd0f9eab0fb21&id=3D466fcfd2a9&e=3Dbfaf7fa740" style=3D"display:block=
" target=3D"_blank"><img width=3D"564" style=3D"border:0;width:564px;heigh=
t:auto;max-width:100%;display:block" alt=3D"Banner" src=3D"https://dim.mcu=
sercontent.com/cs/bbcbcf497c77cd0f9eab0fb21/images/ea098209-b80d-843a-1126=
-73e4cbbb7908.png?w=3D564&dpr=3D2" class=3D"" /></a></td></tr><tr><td styl=
e=3D"padding-top:30px;padding-bottom:15px;padding-right:50px;padding-left:=
50px" class=3D"mceBlockContainer" valign=3D"top"><div class=3D"mceText" st=
yle=3D"width:100%;font-size:16px"><h3 class=3D"last-child">Analytics Highl=
ight: Filters</h3></div></td></tr><tr><td style=3D"padding-top:11px;paddin=
g-bottom:15px;padding-right:50px;padding-left:50px" class=3D"mceBlockConta=
iner" valign=3D"top"><div class=3D"mceText" style=3D"width:100%;font-size:=
16px;line-height:1.25"><p><span style=3D"font-family: Arial=2C 'Helvetica=
 Neue'=2C Helvetica=2C sans-serif">Want to up your analytics game and see=
 what makes your customers tick? =F0=9F=A4=94 Look no further than our new=
 Filters=2C which let you access relevant insights into your calls and mes=
sages=2C sorted by </span><strong><span style=3D"font-family: Arial=2C 'He=
lvetica Neue'=2C Helvetica=2C sans-serif">country=2C tags=2C call ratings=
=2C</span></strong><span style=3D"font-family: Arial=2C 'Helvetica Neue'=
=2C Helvetica=2C sans-serif"> and more.</span></p><p><br /></p><p class=3D=
"last-child"><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helv=
etica=2C sans-serif">Learn more about </span><a href=3D"https://cloudtalk.=
us14.list-manage.com/track/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3D5fa47f=
4f9f&e=3Dbfaf7fa740" target=3D"_blank"><span style=3D"font-family: Arial=
=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Analytics 2.0</span></a><=
span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-=
serif"> =F0=9F=93=8A</span></p></div></td></tr><tr><td style=3D"background=
-color:transparent;padding-top:20px;padding-bottom:20px;padding-right:24px=
;padding-left:24px" class=3D"mceBlockContainer" valign=3D"top"><table bord=
er=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"backg=
round-color:transparent" role=3D"presentation"><tbody><tr><td style=3D"min=
-width:100%;border-top:2px solid #000000" valign=3D"top"></td></tr></tbody=
></table></td></tr><tr><td style=3D"padding-top:30px;padding-bottom:15px;p=
adding-right:50px;padding-left:50px" class=3D"mceBlockContainer" valign=3D=
"top"><div class=3D"mceText" style=3D"width:100%;font-size:16px"><h3 class=
=3D"last-child">Mindtickle Integration</h3></div></td></tr><tr><td style=
=3D"padding-top:11px;padding-bottom:15px;padding-right:50px;padding-left:5=
0px" class=3D"mceBlockContainer" valign=3D"top"><div class=3D"mceText" sty=
le=3D"width:100%;font-size:16px;line-height:1.25"><p><span style=3D"font-f=
amily: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Nail every cu=
stomer interaction with Mindtickle. This latest CloudTalk integration allo=
ws you to quickly review calls=2C identify winning sales behaviors=2C and=
 train your sellers based on real data.</span></p><ul><li><p><span style=
=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Ide=
ntify ideal sales behaviors and close deals with more confidence. </span><=
/p></li><li><p><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C He=
lvetica=2C sans-serif">Streamline onboarding with call transcripts from to=
p performers.</span></p></li></ul><p class=3D"last-child"><span style=3D"f=
ont-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">And a lo=
t more! Learn all about </span><a href=3D"https://cloudtalk.us14.list-mana=
ge.com/track/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3D523093ee3a&e=3Dbfaf7fa740" target=3D"_blank"><span style=3D"font-family: Arial=2C 'Helvetica=
 Neue'=2C Helvetica=2C sans-serif">MindTickle</span></a><span style=3D"fon=
t-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif"> =F0=9F=A7=
=A0</span></p></div></td></tr><tr><td style=3D"background-color:transparen=
t;padding-top:20px;padding-bottom:20px;padding-right:24px;padding-left:24p=
x" class=3D"mceBlockContainer" valign=3D"top"><table border=3D"0" cellpadd=
ing=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"background-color:trans=
parent" role=3D"presentation"><tbody><tr><td style=3D"min-width:100%;borde=
r-top:2px solid #000000" valign=3D"top"></td></tr></tbody></table></td></t=
r><tr><td style=3D"padding-top:30px;padding-bottom:15px;padding-right:50px=
;padding-left:50px" class=3D"mceBlockContainer" valign=3D"top"><div class=
=3D"mceText" style=3D"width:100%;font-size:16px"><h3 class=3D"last-child">=
HubSpot Call Transcriptions =F0=9F=93=9D</h3></div></td></tr><tr><td style=
=3D"padding-top:12px;padding-bottom:12px;padding-right:0;padding-left:0" c=
lass=3D"mceBlockContainer" align=3D"center" valign=3D"top"><a href=3D"http=
s://cloudtalk.us14.list-manage.com/track/click?u=3Dbbcbcf497c77cd0f9eab0fb=
21&id=3D6291f635b2&e=3Dbfaf7fa740" style=3D"display:block" target=3D"_bla=
nk"><img width=3D"564" style=3D"border:0;width:564px;height:auto;max-width=
:100%;display:block" alt=3D"banner" src=3D"https://dim.mcusercontent.com/c=
s/bbcbcf497c77cd0f9eab0fb21/images/22a7d57c-d5d8-ff50-b4db-08331386885f.pn=
g?w=3D564&dpr=3D2" class=3D"" /></a></td></tr><tr><td style=3D"padding-top=
:11px;padding-bottom:15px;padding-right:50px;padding-left:50px" class=3D"m=
ceBlockContainer" valign=3D"top"><div class=3D"mceText" style=3D"width:100=
%;font-size:16px;line-height:1.25"><p><span style=3D"font-family: Arial=2C=
 'Helvetica Neue'=2C Helvetica=2C sans-serif">Effortlessly keep track of e=
very customer conversation. Leverage the latest development in HubSpot's C=
onversation Intelligence=2C the CloudTalk Call Transcription=2C to access=
 necessary information for </span><strong><span style=3D"font-family: Aria=
l=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">CSAT optimization=2C age=
nt training=2C</span></strong><span style=3D"font-family: Arial=2C 'Helvet=
ica Neue'=2C Helvetica=2C sans-serif"> and even </span><strong><span style=
=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">leg=
al disputes. </span></strong></p><ul><li><p><span style=3D"font-family: Ar=
ial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Initiate calls directl=
y from HubSpot and automatically sync call recordings and transcriptions t=
o your Customer Calling Card.</span></p></li><li><p><span style=3D"font-fa=
mily: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Track=2C evalu=
ate=2C and optimize team performance with access to actionable insights an=
d practical best-practice examples.</span></p></li></ul><p class=3D"last-c=
hild"><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=
=2C sans-serif">Learn more about </span><a href=3D"https://cloudtalk.us14.=
list-manage.com/track/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3D684d0b87d9&=
e=3Dbfaf7fa740" target=3D"_blank"><span style=3D"font-family: Arial=2C 'H=
elvetica Neue'=2C Helvetica=2C sans-serif">HubSpot</span></a><span style=
=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">=
 =F0=9F=9A=80</span></p></div></td></tr><tr><td style=3D"background-color:=
transparent;padding-top:20px;padding-bottom:20px;padding-right:24px;paddin=
g-left:24px" class=3D"mceBlockContainer" valign=3D"top"><table border=3D"0=
" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"background-c=
olor:transparent" role=3D"presentation"><tbody><tr><td style=3D"min-width:=
100%;border-top:2px solid #000000" valign=3D"top"></td></tr></tbody></tabl=
e></td></tr><tr><td style=3D"padding-top:30px;padding-bottom:15px;padding-=
right:50px;padding-left:50px" class=3D"mceBlockContainer" valign=3D"top"><=
div class=3D"mceText" style=3D"width:100%;font-size:16px"><h3 class=3D"las=
t-child">Microsoft Dynamics 365 Integration is Live!</h3></div></td></tr><=
tr><td style=3D"padding-top:11px;padding-bottom:15px;padding-right:50px;pa=
dding-left:50px" class=3D"mceBlockContainer" valign=3D"top"><div class=3D"=
mceText" style=3D"width:100%;font-size:16px;line-height:1.25"><p><span sty=
le=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">L=
et your sales and customer support reps lead better=2C more meaningful con=
versations by giving them access to every piece of </span><strong><span st=
yle=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">=
customer information</span></strong><span style=3D"font-family: Arial=2C '=
Helvetica Neue'=2C Helvetica=2C sans-serif"> with CloudTalk's Microsoft Dy=
namics 365 integration.</span></p><ul><li><p><span style=3D"font-family: A=
rial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Avoid repetitive work=
 and access all client data in one place with 2-way synchronization.</span=
></p></li><li><p><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C=
 Helvetica=2C sans-serif">Boost agent and customer satisfaction by letting=
 agents see who's on the line before picking up=2C tailoring their approac=
h=2C and calling from anywhere=2C anytime.</span></p></li></ul><p class=3D=
"last-child"><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helv=
etica=2C sans-serif">Learn more about </span><a href=3D"https://cloudtalk.=
us14.list-manage.com/track/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3De69926=
0acb&e=3Dbfaf7fa740" target=3D"_blank"><span style=3D"font-family: Arial=
=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Microsoft Dynamics 365</s=
pan></a><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=
=2C sans-serif"> =F0=9F=93=88</span></p></div></td></tr><tr><td style=3D"b=
ackground-color:transparent;padding-top:20px;padding-bottom:20px;padding-r=
ight:24px;padding-left:24px" class=3D"mceBlockContainer" valign=3D"top"><t=
able border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" style=
=3D"background-color:transparent" role=3D"presentation"><tbody><tr><td sty=
le=3D"min-width:100%;border-top:2px solid #000000" valign=3D"top"></td></t=
r></tbody></table></td></tr><tr><td style=3D"padding-top:30px;padding-bott=
om:15px;padding-right:50px;padding-left:50px" class=3D"mceBlockContainer"=
 valign=3D"top"><div class=3D"mceText" style=3D"width:100%;font-size:16px"=
><h3 class=3D"last-child">Handle calls directly within Pipedrive Integrati=
on</h3></div></td></tr><tr><td style=3D"padding-top:11px;padding-bottom:15=
px;padding-right:50px;padding-left:50px" class=3D"mceBlockContainer" valig=
n=3D"top"><div class=3D"mceText" style=3D"width:100%;font-size:16px;line-h=
eight:1.25"><p><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C He=
lvetica=2C sans-serif">Enjoy the full capabilities of our advanced busines=
s calling directly within Pipedrive with CloudTalk CTI. Streamline your wo=
rkflows and elevate calling experiences by making and taking calls in Pipe=
drive with just a click.</span></p><ul><li><p><span style=3D"font-family:=
 Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Make and take calls=
 and access recordings directly in Pipedrive.</span></p></li><li><p><span=
 style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-seri=
f">Keep track of every interaction with 2-way synchronization.</span></p><=
/li></ul><p class=3D"last-child"><span style=3D"font-family: Arial=2C 'Hel=
vetica Neue'=2C Helvetica=2C sans-serif">Learn more about </span><a href=
=3D"https://cloudtalk.us14.list-manage.com/track/click?u=3Dbbcbcf497c77cd0=
f9eab0fb21&id=3D2084b23cbb&e=3Dbfaf7fa740" target=3D"_blank"><span style=
=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Pip=
edrive</span></a><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C=
 Helvetica=2C sans-serif"> =F0=9F=93=9E</span></p></div></td></tr><tr><td=
 style=3D"background-color:transparent;padding-top:20px;padding-bottom:20p=
x;padding-right:24px;padding-left:24px" class=3D"mceBlockContainer" valign=
=3D"top"><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"=
100%" style=3D"background-color:transparent" role=3D"presentation"><tbody>=
<tr><td style=3D"min-width:100%;border-top:2px solid #000000" valign=3D"to=
p"></td></tr></tbody></table></td></tr><tr><td style=3D"padding-top:30px;p=
adding-bottom:15px;padding-right:50px;padding-left:50px" class=3D"mceBlock=
Container" valign=3D"top"><div class=3D"mceText" style=3D"width:100%;font-=
size:16px"><h3 class=3D"last-child">G2 Winner =F0=9F=9A=80</h3></div></td>=
</tr><tr><td style=3D"padding-top:12px;padding-bottom:12px;padding-right:0=
;padding-left:0" class=3D"mceBlockContainer" align=3D"center" valign=3D"to=
p"><img width=3D"564" style=3D"width:564px;height:auto;max-width:100%;disp=
lay:block" alt=3D"GIF" src=3D"https://mcusercontent.com/bbcbcf497c77cd0f9e=
ab0fb21/images/d8a54207-d756-d420-d572-5965c59d9d07.gif" class=3D"" /></td=
></tr><tr><td style=3D"padding-top:11px;padding-bottom:15px;padding-right:=
50px;padding-left:50px" class=3D"mceBlockContainer" valign=3D"top"><div cl=
ass=3D"mceText" style=3D"width:100%;font-size:16px;line-height:1.25"><p><s=
pan style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-s=
erif">Speaking of positive customer experiences=2C we must be doing someth=
ing right because we are beyond proud to share that G2 named CloudTalk the=
 Best Software for 2023 in the Customer Service Products category! =F0=9F=
=8F=86</span></p><p><br /></p><p class=3D"last-child"><span style=3D"font-=
family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Thank you=2C=
 our dedicated team and loyal clients=2C for making this milestone happen=
 =F0=9F=92=99</span></p></div></td></tr><tr><td style=3D"background-color:=
transparent;padding-top:20px;padding-bottom:20px;padding-right:24px;paddin=
g-left:24px" class=3D"mceBlockContainer" valign=3D"top"><table border=3D"0=
" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"background-c=
olor:transparent" role=3D"presentation"><tbody><tr><td style=3D"min-width:=
100%;border-top:2px solid #000000" valign=3D"top"></td></tr></tbody></tabl=
e></td></tr><tr><td style=3D"padding-top:30px;padding-bottom:15px;padding-=
right:50px;padding-left:50px" class=3D"mceBlockContainer" valign=3D"top"><=
div class=3D"mceText" style=3D"width:100%;font-size:16px"><h3 class=3D"las=
t-child">PlanRadar Success Story =F0=9F=92=A1</h3></div></td></tr><tr><td=
 style=3D"padding-top:12px;padding-bottom:12px;padding-right:0;padding-lef=
t:0" class=3D"mceBlockContainer" align=3D"center" valign=3D"top"><a href=
=3D"https://cloudtalk.us14.list-manage.com/track/click?u=3Dbbcbcf497c77cd0=
f9eab0fb21&id=3D7e07d4f47a&e=3Dbfaf7fa740" style=3D"display:block" target=
=3D"_blank"><img width=3D"564" style=3D"border:0;width:564px;height:auto;m=
ax-width:100%;display:block" alt=3D"banner" src=3D"https://dim.mcuserconte=
nt.com/cs/bbcbcf497c77cd0f9eab0fb21/images/b3df3f45-b390-e9fc-f187-d99c064=
b4902.png?w=3D564&dpr=3D2" class=3D"" /></a></td></tr><tr><td style=3D"bac=
kground-color:transparent;padding-top:11px;padding-bottom:11px;padding-rig=
ht:50px;padding-left:50px" class=3D"mceBlockContainer" valign=3D"top"><div=
 class=3D"mceText" style=3D"width:100%;font-size:16px;line-height:1.25"><p=
><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C san=
s-serif">To close off=2C we'd like to share one of our Customer Success St=
ories and tell you about how we helped PlanRadar spread its wings and grow=
 its </span><strong><span style=3D"font-family: Arial=2C 'Helvetica Neue'=
=2C Helvetica=2C sans-serif">agent work efficiency by 20%</span></strong><=
span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-=
serif"> at the same time.</span></p><p><br /></p><p><span style=3D"font-fa=
mily: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">PlanRadar is a=
 digital platform for documentation=2C task management=2C and communicatio=
n in construction and real estate projects. The platform enables teams to=
 increase quality=2C cut costs=2C and realize work faster. Nowadays=2C the=
y serve more than </span><strong><span style=3D"font-family: Arial=2C 'Hel=
vetica Neue'=2C Helvetica=2C sans-serif">120=2C000 users across 65+ countr=
ies</span></strong><span style=3D"font-family: Arial=2C 'Helvetica Neue'=
=2C Helvetica=2C sans-serif">.</span></p><p><br /></p><p class=3D"last-chi=
ld"><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C=
 sans-serif">Unfortunately for PlanRadar=2C their previous VoIP provider c=
ouldn't support their global growth and throttled their expansion efforts.=
 Enter CloudTalk. How'd we help?</span></p></div></td></tr><tr><td style=
=3D"padding-top:12px;padding-bottom:50px;padding-right:50px;padding-left:5=
0px" class=3D"mceBlockContainer" align=3D"left" valign=3D"top"><table alig=
n=3D"left" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presen=
tation"><tbody><tr class=3D"mceStandardButton"><td style=3D"background-col=
or:#2196f2;border-radius:8px;text-align:center" class=3D"mceButton" valign=
=3D"top"><a href=3D"https://cloudtalk.us14.list-manage.com/track/click?u=
=3Dbbcbcf497c77cd0f9eab0fb21&id=3Dc44688ed16&e=3Dbfaf7fa740" target=3D"_b=
lank" style=3D"background-color:#2196f2;border-radius:8px;border:2px solid=
 #2196f2;color:#ffffff;display:inline-block;font-family:Arial=2C 'Helvetic=
a Neue'=2C Helvetica=2C sans-serif;font-size:18px;font-weight:bold;font-st=
yle:normal;padding:16px 28px;text-decoration:none;min-width:30px;text-alig=
n:center;direction:ltr;letter-spacing:0px">Find out how</a></td></tr><tr>

</tr></tbody></table></td></tr><tr><td style=3D"background-color:#2196f2;p=
adding-top:34px;padding-bottom:12px;padding-right:50px;padding-left:50px"=
 class=3D"mceBlockContainer" valign=3D"top"><div class=3D"mceText" style=
=3D"width:100%;font-size:16px"><h3 class=3D"last-child"><span style=3D"col=
or:#ffffff;"><span style=3D"font-size: 16px">Follow us!</span></span></h3>=
</div></td></tr><tr><td style=3D"background-color:#2196f2;padding-top:12px=
;padding-bottom:12px;padding-right:50px;padding-left:50px" class=3D"mceLay=
outContainer" valign=3D"top"><table align=3D"center" border=3D"0" cellpadd=
ing=3D"0" cellspacing=3D"0" width=3D"100%" role=3D"presentation"><tbody><t=
r class=3D"mceRow"><td style=3D"background-color:#2196f2;background-positi=
on:center;background-repeat:no-repeat;background-size:cover;padding-top:0p=
x;padding-bottom:0px" valign=3D"top"><table border=3D"0" cellpadding=3D"0"=
 cellspacing=3D"24" width=3D"100%" role=3D"presentation"><tbody><tr><td cl=
ass=3D"mceColumn" valign=3D"top" colspan=3D"12" width=3D"100%"><table bord=
er=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" role=3D"presen=
tation"><tbody><tr><td align=3D"left" valign=3D"top"><table border=3D"0" c=
ellpadding=3D"0" cellspacing=3D"0" width=3D"" role=3D"presentation" class=
=3D"mceClusterLayout"><tbody><tr><td style=3D"padding-left:6px;padding-top=
:0;padding-right:6px" data-breakpoint=3D"7" valign=3D"top" class=3D"mobile=
Class-7"><a href=3D"https://cloudtalk.us14.list-manage.com/track/click?u=
=3Dbbcbcf497c77cd0f9eab0fb21&id=3Da2fe9abc64&e=3Dbfaf7fa740" style=3D"dis=
play:block" target=3D"_blank"><img width=3D"40" style=3D"border:0;width:40=
px;height:auto;max-width:100%;display:block" alt=3D"Facebook icon" src=3D"=
https://dim.mcusercontent.com/https/cdn-images.mailchimp.com%2Ficons%2Fsoc=
ial-block-v3%2Fblock-icons-v3%2Ffacebook-outline-light-40.png?w=3D40&dpr=
=3D2" class=3D"" /></a></td><td style=3D"padding-left:6px;padding-top:0;pa=
dding-right:6px" data-breakpoint=3D"7" valign=3D"top" class=3D"mobileClass=
-7"><a href=3D"https://cloudtalk.us14.list-manage.com/track/click?u=3Dbbcb=
cf497c77cd0f9eab0fb21&id=3D487f810b25&e=3Dbfaf7fa740" style=3D"display:bl=
ock" target=3D"_blank"><img width=3D"40" style=3D"border:0;width:40px;heig=
ht:auto;max-width:100%;display:block" alt=3D"LinkedIn icon" src=3D"https:/=
/dim.mcusercontent.com/https/cdn-images.mailchimp.com%2Ficons%2Fsocial-blo=
ck-v3%2Fblock-icons-v3%2Flinkedin-outline-light-40.png?w=3D40&dpr=3D2" cla=
ss=3D"" /></a></td><td style=3D"padding-left:6px;padding-top:0;padding-rig=
ht:6px" data-breakpoint=3D"7" valign=3D"top" class=3D"mobileClass-7"><a hr=
ef=3D"https://cloudtalk.us14.list-manage.com/track/click?u=3Dbbcbcf497c77c=
d0f9eab0fb21&id=3D4d8881642e&e=3Dbfaf7fa740" style=3D"display:block" targ=
et=3D"_blank"><img width=3D"40" style=3D"border:0;width:40px;height:auto;m=
ax-width:100%;display:block" alt=3D"Instagram icon" src=3D"https://dim.mcu=
sercontent.com/https/cdn-images.mailchimp.com%2Ficons%2Fsocial-block-v3%2F=
block-icons-v3%2Finstagram-outline-light-40.png?w=3D40&dpr=3D2" class=3D""=
 /></a></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbo=
dy></table></td></tr></tbody></table></td></tr><tr><td style=3D"background=
-color:#2196f2;padding-top:8px;padding-bottom:8px;padding-right:8px;paddin=
g-left:8px" class=3D"mceLayoutContainer" valign=3D"top"><table align=3D"ce=
nter" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" role=
=3D"presentation" id=3D"section_724adf7f73f84d1f92b441e59fcf4c70" class=3D=
"mceFooterSection"><tbody><tr class=3D"mceRow"><td style=3D"background-col=
or:#2196f2;background-position:center;background-repeat:no-repeat;backgrou=
nd-size:cover;padding-top:0px;padding-bottom:0px" valign=3D"top"><table bo=
rder=3D"0" cellpadding=3D"0" cellspacing=3D"12" width=3D"100%" role=3D"pre=
sentation"><tbody><tr><td style=3D"padding-top:0;padding-bottom:0" class=
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