OwlCyberSecurity - MANAGER

Edit File: 1680519726.M965327P2119213.server121.web-hosting.com,S=61909,W=62960:2,

Envelope-to: suzana@digitalaesthetics.org
Delivery-date: Mon, 03 Apr 2023 07:02:06 -0400
Subject: =?utf-8?Q?=5BUp=20in=20the=20Cloud=5D=20Ring=20in=20the=20Spring=20with=20CloudTalk?=
From: =?utf-8?Q?Petr=20from=20CloudTalk?= <petr.gadlina@cloudtalk.io>
Reply-To:  <us14-1d2765dd47-41190ff59b@inbound.mailchimpapp.net>
To: =?utf-8?Q?Suzana?= <suzana@digitalaesthetics.org>
Date: Mon,  3 Apr 2023 11:00:25 +0000
Message-ID: <bbcbcf497c77cd0f9eab0fb21.bfaf7fa740.20230403110012.b28e50d7b3.0eb7fb49@mail36.suw91.mcdlv.net>
Feedback-ID: 173672973:173672973.9309600:us14:mc
Content-Type: multipart/alternative; boundary="_----------=_MCPart_873131125"
MIME-Version: 1.0
 
	q9btUUiRJQWXnAq4eStqYWywrpECOTx+l7ZIbapT0mkluCkRj6MxkJ+fQBEsyuo2VckvNe7pDR+A2j
 
	7AtxT7dozqfR3qsv6Bq+omkzKmIudrMhHlV8TZYEMCn2g8RAd3LAKbtsHRo1n8G2J8o+zHPb8KsOLd
 
	vv5kjpbBN6x7fx4V9IBcCT7hG7lFu0jur6vwmiMAcFB09SDyaDx6k+IryNOqEQkcX++G71073WVobF
 
	VrzOxIMWLshYfSZiHqwDwzpWHf4gLq8l276OJ7I4WazNWxZV9FXozoOc/G2MomCDfUqlx8KHRq+TJt
 
	M++UFCz0QRs5bO4wX93MkiCKd3wiJt9nwT8kG+Pvdr9BWbZCaZ77Ng2U7G4WCZ+v9xxE2f6NNIuS2G
 
	jx3H2W11zbYfCqPfGdVXQJCek7anKpKFH3ChIoqIfkFyklmIMHKi+aQ8tZIL4EX2oYyThqtPapkFQg
 
	0ErM5+gG4gxcm3tOunqW/tAn/lAERO+5BxYiPUJ26+gxdWjd/fLSUKwIvg1dkVVZLWEFqmh2mgrh7x
 
	DuDkFYoFNbcLsT6skTWQ2uvL/tVRUclwTU8Ee8CHwhhjItExuvirr85V28WAfesFkTnhVb8OiAEzwF
 
	jkmBnm5qTELJQOM4jSrSaiPiRyHPcS0e8QOf0o7+xyQrsQ/HBxqxVKnWsdSEIf5RsUYhrKEyN29jlA
 
	q/unWAfuFVg7O5Qmy+/UVc+B4MUA6ZCNSkstYX1lDZkl69kVhcryD+lF9rlfmcJolcYCrpoXkcgeyL
 
	8E57rhBy8asrsaKG1hgWlZ8sBsFUYrs+2g7sVrHJVSWWr6/Knk5lJphCjJ2G5XTKFCZxXAkJpJQmiq
 
	ZAjw4r5+SP9Nfl/hh6kL44d3nbbJpBsNO/PuKz8vgNt7VdIAuVKTb2R11wR5a8KW68agQjbVrumDvL
 
	buzcHrC35LC3gmbsgDCkybEpsLdzknOHU3XlfwRaZR4iR7z1nO3TWuyxZBa1wy+5R6zkHTuNtR7OXZ
 
	2mD6kXUK+/sX1UGQY3NjicLLOZS5TDdiJWIUsIdEUi246Z6X3XMMN/tBTe1EYKuhgiG9WI2CAf0h0n
 
	kxXseZpVRRAGtiS865IcGICbAJixz0mz6pIykmqlC+op1vESrdC76R/aY1P2qVJl4OO1LoL1rrtmP1
 
	hMy3t57bH3H74RiedFkZZGJ+y2bvg6Mq3FPI94mTFCn3tXlaf6tckcS5QMRinVSOO8B3x7IcvbAOiX
 
	hNBUIkvADDewJv3Gh2it0DaILLJgCQrd2oA2yp5v4bDFHgkJuzfTxG7TjPq+OcHq9KOhtk2T02+hXe
 
	yqyI45sk7fhv4Ewuib+lhQIF91NSm0YNiZVtAiObTOeLXLHUFqNUZP89u518ptI7ueTwLBLrwhQKce
 
	bxSJFe5pUa0EyqU94znudOj2dMv5sUYx+Yd8WeFvrQ57JrRU5cLe9vK1tNlVWnQ31n/xJKz8/MqId+
 
	+xUoK83orX0md9zfDF5lMMX/y0lzir86yRqGD+IEJ4gQcPwY1+WjZaMvwCylTS/HPWlB4mJ2wFxxVr
 
	Mn71f1torBdRWBaUXZBVRq0K8OdwGHttjhM8NZKNm8pNB3RSwvrCjraFQH1DidAGLrGeemzCzNq2If
 
	+tzRFxUhgRx19+d8eHmykR3nLGjtR6UuPAAJSdgiYVu9R1YcOhOYleRo8dF4pLx6AuN+ndtr7yCwWU
 
	9BFffEGq8uZHyiBXDpEF5AW4G3D7TbqtIkiFEGKgE1fBej4kWEaPNnMtf1DJNdWs2O0DAaSGKDTVyy
 
	flaGMPq2JUZ9o1N7injzl8ETaFTM+cGYiEr/7NvyW8Y5XN+0xg9+5UCx6PRqG01ZYuW+dOIb5ljZ6F
 
	yDqRbaHeZJ1IuD4JwMsQUGP3Wg+G00wUsSwLZ4tVABlh8ghPkmE9qR9Kkghjm7WuJzq2ov3ZqHQpCV
 
	rKSzR6veiY4K/WLByT4KOYf3ciN4n8hDrD6JMnpuzbaJcfTztGl5Y233lnzoZT4cpX0O2imTemAa4x
 
	78xURa67AHglKAtZEP/vbDSAnRrAfOkS2WVNsCA1GDMCm8A8Jzbti90o0RcFSqPHa94wAgaIfF9/ss
 
	3h1B7twvAwu37Fhtk3Vn4gkCpUX5UFxjmTtZ1Ye6wOx97B2YUBGWiG1uKugvemOk+wJEsRGYknF9e7
 
	/K7cW94rYJ7p9Yeh6DbHVZEKw9SIqtluOMe1BGppQhSZYmfWlrowiVhxT14ejQ9CqqufzdsVmww53C
 
	IoHm2YuYuz6q4BlNU7qssFRyq9zZby+2QXnhiyIb2WQGHZf+jLhA8k0Jal45EKpF1++VinBS0+reax
 
	EP82PbSu2t65DhcDBvbQgqE2Uvwiw2ibKNV4n388KGkXZeX7KUmFkpOPi9MdAGjS/S3tj4Wz8PEFpL
 
	PXXPezDx2fiFikXD46JUt1RuPIItTdERRjxCZIKDWuG/h/BwaBkPH+aP3F63y8MoLtzU30lkRUZKEj
 
	M+01ZS3W3JLg55v+wnDxSWKuWHKnAw0yCih41AVvSBd346xPtiIxQj8KvsheW4kXVp9vc7KB/685Mb
 
	jeRvktwGboPRcqXg0/O/QQJ7WVy73MlTTSzqXqxwUuOGyuQ3J8JiG6GZ0TzLJ89aM8dCJ6GYwX5gGR
 
	cJSnsf1z9nfjLrYNZg10zPRgeEddMC6wFaDqqK+agxuh6D26dnbxqf0i5iulQm+IEOrCvukRGtvg/P
 
	xIlEhP4FXJVhQtlH0v8S4j+I8EzHjTbaL7CXhqH2V7wIntNN5phF2WvpHkqJ7/kh8i3R6TpmOkFmFc
 
	KD0sgX2ZeNuNwxKnYmR1jcQQLAR9J1mstpEL/jb3v0cRJhW8rWhRPsukdPJ62eyzC9WZ+2kbc7TcRC
 
	CKmlPjrRUjK+kSMFzIA+c8nvYVUUqN6EcQvnU3bvxypIpybVOKDDsUaTHYzbLyBXdEXsWpmgkAuXbr
 
	egIZpRHuS4t9nDp4CUQcXME0PZMAiEmsBlx3q4xbuN6UA1kvYn6z0pt+StlAVJ4N2ExyD04XZ4k4W4
 
	Ew+trnyRHcsAsCVIPYHQ+8eRhOEXG77M4zPLJym6dm7OMfdUVphX3unoWOAxqkw5bVsjlH7HLW/LkD
 
	cHv9yhvRPn3qjolhnbrcP+RXLAiYv/byiFb5gLUOkKeihMAUInXfOjbGRTcjNHBXAPwRNboMpOmYPa
 
	Dl+kytJ9oBzdXJnx/Tm1uMIUmB0NdsVdDzqXqpXAgUhc/OUUtPuD5Vw0fMWTo3uuT8+tNoPRQyvInW
 
	8uBZwzR3DeeAdp9+buwqdAlX9BGkzcKA+JUHjGb6ztR/p3OuNT66idSmgAS/xhawxRwA1Z2yrRtYYl
 
	g6eCQ8d+UWz3i09t0ecnmGXxtGg6MSVvJDsoW9wcwOulFu+2SyPRyNddKPyA1HapNF+0sQSO/a+svr
 
	DikjCW0AXuTcpQQncYwZbBWpLoFDosK8tm/Ak3NGccXRWaB5Xvf2KnCeLo58fjw65qJMVyDjeoc2bs
 
	9K18SGa87rS4CJU0yQuXCjfp1oMYYFJu5/BnswPRDGoj/fDOqvVbA+T4FV232xLgXfK1NruCKWidbV
 
	+GjCeyBJ1TNoVKS3nAmA1IlEATH+vcsBMg+9biOeWVzKNF9zKjkOAYeMlMKFOvLdSUgeYxoQtYMrG2
 
	KHh2a61TeDtlWXNlVtpZJuIvU74KQqSfXgMyr12+W+BSB9sbV+7DY2lWgjciJ4BdFDO+U8D3FVLctE
 
	WuFYmoa6p1rralZO6eVgw7fhePYxqq+GiGccbrtKAWoNKAg6KbrEZesgVRbDksdCY6tx2IOOLcfkuQ
 
	IX5a19UV4OWxGI5cnqrAHVray2Zv/AmrsILhuVzSpLk4E9ByDdTasMh6auSiFYWszM4sCa7GJHemP6
 
	Q9hQRHVKamCnQbsXnn6tgi7t5Psy04QfFPN9p0q8jAc6Mk+sBiwwoKXKb2Iw1yzynN5iUGhxuPmbDq
 
	cp2ijbSjF19VXaPP+QVNcqr/xmJ4q2Z0sTaCRxQIiz5eNVdcf8/IHYYtmBE+lRJPMTIOAHi4bxFaru
 
	j7SSORjwNA5NTxRHMqoaxIuw5Ogzj4cpbxAs5QpJkHIvVvWSfsV44ZuKmogha3PsmI9ryEQ+juj+Fi
 
	+DpqyBGxfzNVj3UxtFpWtZTdL4tZ/L1MwqWvlgXr4MiGQTrH96uYuIWdwAXuuojuevtXoo3jHl/D7C
 
	bzInS6DyZKfrAg6EuYe9CnxCbwePgXUQ3D90k+yEZ1K7yA+9cF4iU2Td2i174i7tJXT7SmP79dvoC2
 
	uqAO1Z3emxpnAPbxwsmAD6lHD36U9wPPM5ftWju/i5llwlHcpJpoGusbNNWGnuyo/v0Rs9PmOXdv/9
 
	qSOh4HTKQM3Y86jmfpb1fpMNUQkZvFHMvF/bp2z41msTfmJvNGLnSlzWGDhGE1TNjwVCqfHWp1lK8d
 
	M++zhdKNzBBvoEY3MTq/6I3dif+FJ17xa0GUCJkH8zjuVKJP2yFCxHIvTmBfRREhAv8FXIloBnJpzH
 
	fWZ6Us/tdfyb/7pSrxiu0jDn1/vA0VyXLt19HBzKDWpwaKB7eZGTZVhiF5PqYxKjkJjJwvjkYhj5R8
 
	LyUMSeAWwR4HGIpRpqlFgjGihSSbuItYdLLRfdE9t6owZQwn53BLNb7csiPCVzONF0/VIcuwraYUs9
 
	YVVwtSWTsNCwrggBte6NQ8Mo+KEuNO3PjXezSLSP1Y6WtTaxxBRydIU/uM+we0GsGOI4RWHlG0xiVr
 
	yKGk8zE/XlBKAy6vcY9rEGNwBu50lVJe2ddEhXVJ7O01wkP97Qetid6tdk88A0RY8rneZ25FnF2iU8
 
	bIRPuZiHyOx1NFr7I3HMzBnJL+fETpKyl5ez8WCsJfLjsY5S0RljdEdxNKYMAhRGcEPQ4o7ek5k9Fs
 
	yOTjXnkO8jYsGAisuO01RxiMV10rNFv9PRB39xUwh73wLCoos8UpZ3CckrueF+/54NKbAtphWCFnJf
 
	z8lHCaoDsfXkcmRvBnECKEAGVD4kB4AnYm4FRs/mgFBhjw4Kug/XLmtiiRTsuNw3byPrVrfOLGX9eu
 
	qy2anhWXDXkoTir9PZl5QvCp4HHRwTSzhB09uCiKyRtNVh+tl6vDh71XAfQTV3/cUIkBB+aJQPhNF+
 
	cJzrzi79WNfQ1Qwh47s8BzEJoBShhpEbLbbNBqU9IbN8G4BikTSGQ/i9WOmmjevDFh0maYBY1KKC5e
 
	/PBykEHOhw8BDHP5PYAKffFoBcZ06THaeK2LGsRIglkkwIHqydOAJEqG/hfs1DuVYcRkdZM9cB/k0u
 
	J3tdX7R/4p8GMK3HP28RfBb4QKzOlz/b9ZbNz8fk/U6w062e2g984Fnm7ssnNaKWXkA99RKYuJO09T
 
	ycfsWtsFhw19jWdlml9LYU/MBQ2SXgjyfS7WtL/KjaBwuKXVgm6VFMDJ1Bub+iUosh/Fcnz0idnal1
 
	C4Lr8b9s9jtSmT6vuEeuRKvsrfXgtJ4aTy6++WOI21IdUfSWAaG2mO2/Iu2szwF79rDiIeZZecsBch
 
	bngAr5HkvKMA1AxX3PLEKpQxmm/5ekjscICMSTAbNboUCt3yhIoGmBOomcRH7Ns4tpsHbrCIV8yGbl
 
	oFS5LN1J0J1IfqmzYHaXnXgV7QH3J2+I771XKGo/LiHyY0aoZK/4b/moGkFRTYbajKv3SF8QJSPWAC
 
	TzXbCaSTH0IudNlRvp0Xj3X/CXtCLH3f2dgnXMpZIgGrK4tuv7DGlOQey8XQc84fWpXfVihAJp78oN
 
	0Pd4EojzjjlUMHXZmTvhY39dH0A/JweVO1QWShnJLQXQ7/bKAX3WPO3bJmo/3sI09m7YmSxmpqLFgn
 
	EMoDtwMsFHKYoOpaUUcEqmOIsNv9Jj0U5I/lagcDjALmFzubsrT6XOGbfeY2deWdwVPETxdMW5wKfL
 
	NBLp6jyp0ZekPVO3lS2qPRDTLvnlWYOTkwRi9/N7ATLSLHz2jLQu30mrCTceOWvw0ECav6mkVUjzSY
 
	zQ5i+Jv1qd6uw7yTu+CXWt3uawDs7JtpUUUKp+rR9+yhdAa3KwlYwR24yq1F+4Zdm5C7vdeWRJAM3p
 
	K61XSU9EyEMKhBA6eMS7S4ZIz8YwRmMfGTnl0ADk1rJ1lh7tcRB1NhQmo/Uu47zHzM/EBbnjuAQ5k/
 
	rztIbFS9R2jF7AenJgoHsrFj0Yt6PXAK6WeXNt+vmlMOTgVnq1fRyxfrAcnjU/stuIWF17TQSSf4HX
 
	RGIUslBWU1lUCL6KzL6yJ9Xy2SUJtLxfWMEZ/d0Z1otRxGHbhTjLqfDnBE19RSbBJV4RCOfAN3lEqF
 
	sSdg/+wS4pKN12TkxyUa/Az27ik6mqL588odgfMliXrhehTN/f1EnvSR6YacCjPMgjV872YFDYSgxc
 
	mc1h8JH8brYOA2XxL9qRO+34V/Cu+5hrTmnuSCWjzhDVnPdj8bhOlJTf1Ml91iEnmqSebaogDCw23o
 
	5N7xesNYgiziyJUT0+eOi9EAM5l/Ze+H1UkVRMIOirWE0XWofCWbZFPpjcoOb/SONy8VkPzhrsElM9
 
	7nktr5rbU2Q23Rh3UB4Y4ENoIajLPTTDMTmvYRFxmRXl4joYDX2zb5L8/L6gNmu/xv0YyNkp0/DMle
 
	Eb7sxPjNO5/Mhv8PpsOOYFvtfuuFQr3VYYCzehhqiFBBDVG/kW4zZTUbAN2APEhFrX4FWkcWGX+4gV
 
	ZgwEiLn4actY4WddejLX8wD7zXC/LTrAXT482sqPv5jwhdvKjnS/bowfY21DmCFuIEwVImzIVUjXLq
 
	4wxSbkmsnoSIYloSPmrzY5QTQRaiawLkWQ1VmTh0TRIoUllPJaL1RfDRHQDfO3ODSVAmm5O9kV2pc1
 
	IgqhfeE50A3z4OtBnuVB/hMC7zQyk93ld2XMvoFhSH5ws4vQE5UD1DxDa/E3pWonr+ferc+XxlGuC5
 
	0E5bVPpuZc3QcB1DCY46Lqd/fKM+yGxHzjnCy0M5vbUvsmJsloIbqDh3WdnUXi8v1HQR7+Trp5YC2O
 
	DAHBKls705HCsMTGJOvjWTamyk9zoZm2dy/V5jAFcRZ1aFU1Dk8HCSXAW7Z876twTLXt8E8yI63fnR
 
	qDAfN7+EumW3My4fGECeqVmdyG+PCg6uleTjKpPL2zdUQI0mg+kWSL8qZnBtmiW0QiKJrvE7K2UvqM
 
	2Tg0z1J+8kY1xgY4glqaxlw5bYkFXZEZFD+dAOXgd2GYno7pYyEBjC0hlY4OD53QpoIMH9tod5zSCg
 
	yy46ToVbtaTpuJccfG3hF8NUudjKe68tY6CKQOS5woPZjb99FXStWbwAVwDnQAjJm12kziC5/0vRW0
 
	/W2nRiuOs7YtuKc3Ejf+1ARiLLwDWk2fQORxWPcW6i5ZcaBq/1kSsjGeIghyPasdYWvZ3Ltp/6i5y9
 
	jH4fwm/ia3Ndv4kKVc5EnQfgS8o5UCcSi/A79itYryuoQgabY7Mww/RG2XLDTBBzaoeh7MQOfzJr1r
 
	tWRVVAugMcu/Bh1DATq8s+8urCAb+geg2OmF6gfEpsaJ0A/ElUzkiYtSn4kAh+wIwajcqausLJZ8Wx
 
	FQyxgciRk2ke6SOaNR2FsjzDIIBMdv+HST05K6Y83HqFnD3qB4=
X-NCJF-Version: 2
Authentication-Results: asp-relay-shared.jellyfish.systems;
	dkim=pass header.d=cloudtalk.io header.s=k3 header.b=Pf8lvqNH;
	dmarc=pass (policy=none) header.from=cloudtalk.io;
	spf=pass (asp-relay-shared.jellyfish.systems: domain of bounce-mc.us14_173672973.9309600-bfaf7fa740@mail36.suw91.mcdlv.net designates 198.2.184.36 as permitted sender) smtp.mailfrom=bounce-mc.us14_173672973.9309600-bfaf7fa740@mail36.suw91.mcdlv.net

This is a multi-part message in MIME format

--_----------=_MCPart_873131125
Content-Type: text/plain; charset="utf-8"; format="fixed"
Content-Transfer-Encoding: quoted-printable

How to sow the seeds of customer satisfaction=2C cultivate customer experi=
ences=2C and share a story on growing your company with a B2B strategy.=
 =F0=9F=8C=B8

View this email in your browser (https://mailchi.mp/cloudtalk.io/october-d=
igest-can-you-triple-your-calls-by-9309600?e=3Dbfaf7fa740)
https://bit.ly/40wWhgq?utm_source=3DContent+NL&utm_campaign=3Db28e50d7b3-E=
MAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_medium=3Demail&utm_term=3D0_ca9=
b1c3eb9-b28e50d7b3-595631795

Hi Suzana=2C

Spring sun came March-ing through our windows=2C and April just made it ho=
tter. Yet=2C they're still not quite as hot as our latest newsletter. =F0=
=9F=94=A5

But for now=2C why don't we welcome the new season together=2C take inspir=
ation from the flowers and let the good vibes bloom? =F0=9F=8C=B8

P.S. We hope you forgive the flowery language =F0=9F=A4=AD

** Sowing the Seeds of Customer Satisfaction
------------------------------------------------------------

If you want to reap the benefits of a happy customer base=2C you'll need t=
o be intentional about cultivating it with customer-centric business pract=
ices. More specifically=2C high-value customer service across all stages o=
f your sales funnel.

** Why? Here's the carrot AND the stick
------------------------------------------------------------
* Hubspot research indicates that 50% of customers will switch to a compet=
itor after a single bad customer experience and 80% after two or more such=
 experiences. =F0=9F=8F=91
* 93% of people say they'll shop with a company again after a great experi=
ence=2C according to Salesforce research. =F0=9F=8C=B1
* A 5% increase in customer retention can boost revenue by up to 95%=2C ac=
cording to research by Bain & Company. =F0=9F=A5=95

** How? In 3 steps:
------------------------------------------------------------
* Understand the use cases and best practices for each sales funnel stage.
+ Top: Satisfy curiosity=2C dissuade fear=2C and encourage purchase with f=
ree consultations=2C FAQs=2C and chatbots.
+ Middle: Remove perceived barriers by getting rid of extra costs (if poss=
ible)=2C account creation=2C and long check-out processes.
+ Bottom: Drive retention and customer satisfaction with confirmation emai=
ls=2C newsletters with tips and tricks=2C reliable customer service (B2B &=
 B2C)=2C and onboarding guides (B2B).
* Encourage desirable qualities in your customer service team.
+ Approachability
+ Empathy
+ Knowledge
+ Problem-solving
+ Communication
* Choose the right tools to empower your customer service.
+ Call Centers: Phone calls give your customers the most personal interact=
ion of all three channels=2C but it can be tiring. Using efficient call ce=
nter software helps prevent call center burnout (https://bit.ly/3Zv8xg8?ut=
m_source=3DContent+NL&utm_campaign=3Db28e50d7b3-EMAIL_CAMPAIGN_2022_10_10_=
08_54_COPY_01&utm_medium=3Demail&utm_term=3D0_ca9b1c3eb9-b28e50d7b3-595631795) and supports your service team.
+ Live Chat: Using live chat software on your website is especially helpfu=
l for e-commerce and SaaS businesses because it helps your service team in=
teract with customers who have questions during the pre-purchase phase.
+ Email: Email service tools are an excellent alternative or addition to c=
all centers. Some customers prefer email for customer service because it=
=E2=80=99s professional and documents all their follow-up interactions.

Want to learn more? No problem!

All of this is just a snippet of what you can learn in our article on How=
 to Turn Customer Service into Your Competitive Advantage.

Give the CTA below a click=2C and learn more about each stage of your sale=
s funnel=2C the best customer service practices by industry=2C and a few e=
xtra tips for making the most of each CS tool mentioned above.
Learn how (https://bit.ly/3U3IAmG?utm_source=3DContent+NL&utm_campaign=3Db=
28e50d7b3-EMAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_medium=3Demail&utm_t=
erm=3D0_ca9b1c3eb9-b28e50d7b3-595631795)

** Cultivating a Compelling Customer Experience
------------------------------------------------------------
https://bit.ly/3U5qmBd?utm_source=3DContent+NL&utm_campaign=3Db28e50d7b3-E=
MAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_medium=3Demail&utm_term=3D0_ca9=
b1c3eb9-b28e50d7b3-595631795

Here=E2=80=99s our curated list of best-practice recommendations inspired=
 by the good folks at Harvard business review:

Orchestrate the Marketing Environment
* Marketing ecosystems grow by evolving alongside one or more companies.
* Co-creation and resource sharing (e.g.=2C customer data) positively push=
 companies to grow with the ecosystem.
* For example=2C take Starbucks using its partner tea company Tata's suppl=
y chain=2C distribution=2C fulfillment networks=2C and market-specific res=
ources to expand their business in India.

Align Company and Customer Needs
* More often than not=2C managers underestimate customers=E2=80=99 expecta=
tions and overestimate their satisfaction and loyalty to their brands.
* To combat this=2C you must do more to ensure that managers and customer-=
facing employees (e.g.=2C frontline customer service=2C sales=2C and custo=
mer experience management personnel) understand how customers perceive you=
r company=E2=80=99s brands=2C products=2C and services =E2=80=94 and why.

Deliver Amazing Customer Convenience
* Customers want to be able to buy the product they need at a time and pla=
ce that=E2=80=99s convenient for them.
* A company that can create a competitive strategic mix of speed=2C qualit=
y=2C cost=2C and flexibility can thrive in its marketing ecosystem and ali=
gn with customers=E2=80=99 goals more effectively.

Handle Customer Complaints
* Companies should appreciate customers who complain. Those that do so typ=
ically develop more competitive brands and are often better equipped than=
 others to create a compelling customer experience.

Curious about the other recommendations? Check out the 8 Best Practices fo=
r Creating a Compelling Customer Experience in all their glorious details=
 on HBR's site here (https://bit.ly/432u2be?utm_source=3DContent+NL&utm_ca=
mpaign=3Db28e50d7b3-EMAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_medium=3De=
mail&utm_term=3D0_ca9b1c3eb9-b28e50d7b3-595631795) .

** [Video] How We Helped Boataround Nearly Double Their Yearly Calls
------------------------------------------------------------

In 2016=2C BoatAround fundamentally changed the rules of the yacht rental=
 game. From a small startup focused on the European market=2C they soon ex=
panded to serve customers across the globe.

Suddenly=2C spotless customer service had to become a priority. But there=
 were a number of challenges along the way.

=F0=9F=8C=8DConnect with customers all around the world

=F0=9F=93=B2 Persuade people to pick up calls from unknown=2C foreign numb=
ers

=F0=9F=94=8A Improve poor sound quality

And that's when they reached out to CloudTalk.
https://bit.ly/3nEVifA?utm_source=3DContent+NL&utm_campaign=3Db28e50d7b3-E=
MAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_medium=3Demail&utm_term=3D0_ca9=
b1c3eb9-b28e50d7b3-595631795

In this video=2C we cover how our software helped Boataround:

* Nearly double their number of yearly calls (7=2C000 =E2=86=92 12=2C000)
* Streamline operations and boost productivity with advanced features
* Call like locals across 35 countries thanks to our international numbers

Watch the video (https://bit.ly/3JZmrBs?utm_source=3DContent+NL&utm_campai=
gn=3Db28e50d7b3-EMAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_medium=3Demail=
&utm_term=3D0_ca9b1c3eb9-b28e50d7b3-595631795)

Happy April=2C

The CloudTalk Team=F0=9F=92=99

** Follow us!
------------------------------------------------------------
https://www.facebook.com/CloudTalkCallCenter/?utm_source=3DContent+NL&utm_=
campaign=3Db28e50d7b3-EMAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_medium=
=3Demail&utm_term=3D0_ca9b1c3eb9-b28e50d7b3-595631795 https://www.li=
nkedin.com/company/cloudtalk.io/?utm_source=3DContent+NL&utm_campaign=3Db2=
8e50d7b3-EMAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_medium=3Demail&utm_te=
rm=3D0_ca9b1c3eb9-b28e50d7b3-595631795 https://www.instagram.com/clo=
udtalk_io/?utm_source=3DContent+NL&utm_campaign=3Db28e50d7b3-EMAIL_CAMPAIG=
N_2022_10_10_08_54_COPY_01&utm_medium=3Demail&utm_term=3D0_ca9b1c3eb9-b28e=
50d7b3-595631795

Copyright (C) CloudTalk. All rights reserved.
Want to change how you receive these emails?
You can update your preferences (https://cloudtalk.us14.list-manage.com/pr=
ofile?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3Dca9b1c3eb9&e=3Dbfaf7fa740&c=3Db28e5=
0d7b3) or unsubscribe (https://cloudtalk.us14.list-manage.com/unsubscribe?=
u=3Dbbcbcf497c77cd0f9eab0fb21&id=3Dca9b1c3eb9&e=3Dbfaf7fa740&c=3Db28e50d7b3)=
 .
--_----------=_MCPart_873131125
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html><html xmlns=3D"http://www.w3.org/1999/xhtml" xmlns:v=3D"urn=
:schemas-microsoft-com:vml" xmlns:o=3D"urn:schemas-microsoft-com:office:of=
fice"><head>

<meta charset=3D"UTF-8" />
<meta http-equiv=3D"X-UA-Compatible" content=3D"IE=3Dedge" />
<meta name=3D"viewport" content=3D"width=3Ddevice-width=2C initial-scale=
=3D1" />
<title>[Up in the Cloud] Ring in the Spring with CloudTalk</title>
<link rel=3D"stylesheet" href=3D"https://fonts.googleapis.com/css?family=
=3DWork+Sans:400=2C400i=2C700=2C700i=2C900=2C900i" /><style> img{-ms-inter=
polation-mode:bicubic;} table=2C td{mso-table-lspace:0pt; mso-table-rspace=
:0pt;} .mceStandardButton=2C .mceStandardButton td=2C .mceStandardButton t=
d a{mso-hide:all !important;} p=2C a=2C li=2C td=2C blockquote{mso-line-he=
ight-rule:exactly;} p=2C a=2C li=2C td=2C body=2C table=2C blockquote{-ms-=
text-size-adjust:100%; -webkit-text-size-adjust:100%;} @media only screen=
 and (max-width: 480px){ body=2C table=2C td=2C p=2C a=2C li=2C blockquote=
{-webkit-text-size-adjust:none !important;} } .mcnPreviewText{display: non=
e !important;} .bodyCell{margin:0 auto; padding:0; width:100%;} .ExternalC=
lass=2C .ExternalClass p=2C .ExternalClass td=2C .ExternalClass div=2C .Ex=
ternalClass span=2C .ExternalClass font{line-height:100%;} .ReadMsgBody{wi=
dth:100%;} .ExternalClass{width:100%;} a[x-apple-data-detectors]{color:in=
herit !important; text-decoration:none !important; font-size:inherit !impo=
rtant; font-family:inherit !important; font-weight:inherit !important; lin=
e-height:inherit !important;} body{height:100%; margin:0; padding:0; width=
:100%; background: #ffffff;} p{margin:0; padding:0;} table{border-collapse=
:collapse;} td=2C p=2C a{word-break:break-word;} h1=2C h2=2C h3=2C h4=2C h=
5=2C h6{display:block; margin:0; padding:0;} img=2C a img{border:0; height=
:auto; outline:none; text-decoration:none;} a[href^=3D"tel"]=2C a[href^=
=3D"sms"]{color:inherit; cursor:default; text-decoration:none;} li p {marg=
in: 0 !important;} .ProseMirror a { pointer-events: none; } @media only sc=
reen and (max-width: 480px){ body{width:100% !important; min-width:100% !i=
mportant; } body.mobile-native { -webkit-user-select: none; user-select: n=
one; transition: transform 0.2s ease-in; transform-origin: top center; } b=
ody.mobile-native.selection-allowed a=2C body.mobile-native.selection-allo=
wed .ProseMirror { user-select: auto; -webkit-user-select: auto; } colgrou=
p{display: none;} img{height: auto !important;} .mceWidthContainer{max-wid=
th: 660px !important;} .mceColumn{display: block !important; width: 100% !=
important;} .mceColumn-forceSpan{display: table-cell !important; width: au=
to !important;} .mceBlockContainer{padding-right:16px !important; padding-=
left:16px !important;} .mceSpacing-24{padding-right:16px !important; paddi=
ng-left:16px !important;} .mceFooterSection .mceText=2C .mceFooterSection=
 .mceText p{font-size: 16px !important; line-height: 140% !important;} .mc=
eText=2C .mceText p{font-size: 16px !important; line-height: 140% !importa=
nt;} h1{font-size: 30px !important; line-height: 120% !important;} h2{font=
-size: 26px !important; line-height: 120% !important;} h3{font-size: 20px=
 !important; line-height: 125% !important;} h4{font-size: 18px !important;=
 line-height: 125% !important;} .ProseMirror { -webkit-user-modify: read-w=
rite-plaintext-only; user-modify: read-write-plaintext-only; } } @media on=
ly screen and (max-width: 640px){ .mceClusterLayout td{padding: 4px !impor=
tant;} } div[contenteditable=3D"true"] {outline: 0;} .ProseMirror .empty-=
node=2C .ProseMirror:empty {position: relative;} .ProseMirror .empty-node:=
:before=2C .ProseMirror:empty::before { position: absolute; left: 0; right=
: 0; color: rgba(0=2C0=2C0=2C0.2); cursor: text; } .ProseMirror .empty-nod=
e:hover::before=2C .ProseMirror:empty:hover::before { color: rgba(0=2C0=2C=
0=2C0.3); } .ProseMirror h1.empty-node::before { content: 'Heading'; } .Pr=
oseMirror p.empty-node:only-child::before=2C .ProseMirror:empty::before {=
 content: 'Start typing...'; } a .ProseMirror p.empty-node::before=2C a .P=
roseMirror:empty::before { content: ''; } .ProseMirror { white-space: pre-=
wrap; } body=2C #bodyTable { background-color: rgb(229=2C 229=2C 229); }.m=
ceText=2C .mceLabel { font-family: "Work Sans"=2C sans-serif; }.mceText=2C=
 .mceLabel { color: rgb(0=2C 0=2C 0); }.mceSpacing-24 label { margin-botto=
m: 24px; }.mceSpacing-24 input { margin-bottom: 24px; }.mceSpacing-24 .mce=
Input + .mceErrorMessage { margin-top: -12px; }.mceSpacing-12 label { marg=
in-bottom: 12px; }.mceSpacing-12 input { margin-bottom: 12px; }.mceSpacing=
-12 .mceInput + .mceErrorMessage { margin-top: -6px; }.mceInput { backgrou=
nd-color: transparent; border: 2px solid rgb(208=2C 208=2C 208); width: 60=
%; color: rgb(77=2C 77=2C 77); display: block; }.mceInput[type=3D"radio"]=
=2C .mceInput[type=3D"checkbox"] { float: left; margin-right: 12px; displ=
ay: inline; width: auto !important; }.mceLabel > .mceInput { margin-bottom=
: 0px; margin-top: 2px; }.mceLabel { display: block; }.mceText h2 { font-s=
ize: 25.008px; font-weight: 700; }.mceText h3 { font-size: 20px; font-weig=
ht: 700; }.mceText p { color: rgb(0=2C 0=2C 0); font-family: "Work Sans"=
=2C sans-serif; font-size: 16px; }.mceText h2 { color: rgb(0=2C 0=2C 0); f=
ont-family: "Helvetica Neue"=2C Helvetica=2C Arial=2C Verdana=2C sans-seri=
f; font-size: 25px; }.mceText h3 { color: rgb(0=2C 0=2C 0); font-family: "=
Helvetica Neue"=2C Helvetica=2C Arial=2C Verdana=2C sans-serif; font-size:=
 20px; }.mceText a { color: rgb(255=2C 166=2C 38); }@media only screen and=
 (max-width: 480px) {.mceText p { font-size: 16px !important; line-height:=
 1.5 !important; }}@media only screen and (max-width: 480px) {.mceText h2=
 { font-size: 25px !important; line-height: 1.5 !important; }}@media only=
 screen and (max-width: 480px) {.mceText h3 { font-size: 20px !important;=
 line-height: 1.5 !important; }}@media only screen and (max-width: 480px)=
 {.mceBlockContainer { padding-left: 16px !important; padding-right: 16px=
 !important; }} @media only screen and (max-width: 480px) {.mobileClass-7=
 {padding-left: 12 !important;padding-top: 0 !important;padding-right: 12=
 !important;}.mobileClass-7 {padding-left: 12 !important;padding-top: 0 !i=
mportant;padding-right: 12 !important;}.mobileClass-7 {padding-left: 12 !i=
mportant;padding-top: 0 !important;padding-right: 12 !important;}}</style>=
</head>
<body>

<span class=3D"mcnPreviewText" style=3D"displa=
y:none; font-size:0px; line-height:0px; max-height:0px; max-width:0px; opa=
city:0; overflow:hidden; visibility:hidden; mso-hide:all;">How to sow the=
 seeds of customer satisfaction=2C cultivate customer experiences=2C and s=
hare a story on growing your company with a B2B strategy. =F0=9F=8C=B8</sp=
an>

<center>
<table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" height=3D"100%" wi=
dth=3D"100%" id=3D"bodyTable" style=3D"background-color: rgb(229=2C 229=2C=
 229);">
<tbody><tr>
<td class=3D"bodyCell" align=3D"center" valign=3D"top">
<table id=3D"root" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=
=3D"100%"><tbody class=3D"mceWrapper"><tr><td align=3D"center" valign=3D"t=
op" class=3D"mceWrapperOuter"><table border=3D"0" cellpadding=3D=
"0" cellspacing=3D"0" width=3D"100%" style=3D"max-width:660px" role=3D"pre=
sentation"><tbody><tr><td style=3D"background-color:#fafafa;background-pos=
ition:center;background-repeat:no-repeat;background-size:cover" class=3D"m=
ceWrapperInner" valign=3D"top"><table align=3D"center" border=3D"0" cellpa=
dding=3D"0" cellspacing=3D"0" width=3D"100%" role=3D"presentation"><tbody>=
<tr class=3D"mceRow"><td style=3D"background-position:center;background-re=
peat:no-repeat;background-size:cover" valign=3D"top"><table border=3D"0" c=
ellpadding=3D"0" cellspacing=3D"0" width=3D"100%" role=3D"presentation"><t=
body><tr><td style=3D"padding-top:0;padding-bottom:0" class=3D"mceColumn"=
 valign=3D"top" colspan=3D"12" width=3D"100%"><table border=3D"0" cellpadd=
ing=3D"0" cellspacing=3D"0" width=3D"100%" role=3D"presentation"><tbody><t=
r><td style=3D"padding-top:0;padding-bottom:9px;padding-right:24px;padding=
-left:24px" class=3D"mceBlockContainer" valign=3D"top"><div class=3D"mceTe=
xt" style=3D"width:100%;font-size:16px;text-align:center"><p class=3D"last=
-child"><a href=3D"https://mailchi.mp/cloudtalk.io/october-digest-can-you-=
triple-your-calls-by-9309600?e=3Dbfaf7fa740">View this email in your browser=
</a></p></div></td></tr><tr><td style=3D"padding-top:12px;padding-bottom:1=
2px;padding-right:0;padding-left:0" class=3D"mceBlockContainer" align=3D"f=
ull" valign=3D"top"><a href=3D"https://cloudtalk.us14.list-manage.com/trac=
k/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3D1ebd96bf14&e=3Dbfaf7fa740" sty=
le=3D"display:block" target=3D"_blank"><img width=3D"660" style=3D"border:=
0;width:660px;height:auto;max-width:100%;display:block" alt=3D"cloudtalk h=
eader" src=3D"https://dim.mcusercontent.com/cs/bbcbcf497c77cd0f9eab0fb21/i=
mages/22290375-5e0b-cfff-f7f3-001595199a3f.png?w=3D1200&dpr=3D2" class=3D"=
" /></a></td></tr><tr><td style=3D"background-color:transparent;padding-to=
p:0;padding-bottom:0;padding-right:0;padding-left:0" class=3D"mceBlockCont=
ainer" valign=3D"top"><table border=3D"0" cellpadding=3D"0" cellspacing=3D=
"0" width=3D"100%" style=3D"background-color:transparent" role=3D"presenta=
tion"><tbody><tr><td style=3D"min-width:100%;border-top:20px solid transpa=
rent" valign=3D"top"></td></tr></tbody></table></td></tr><tr><td style=3D"=
padding-top:15px;padding-bottom:35px;padding-right:50px;padding-left:50px"=
 class=3D"mceBlockContainer" valign=3D"top"><div class=3D"mceText" style=
=3D"width:100%;font-size:16px;line-height:1.25"><p><span style=3D"font-siz=
e: 16px"><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetic=
a=2C sans-serif">Hi Suzana=2C</span></span></p><p><br /></p><p><=
span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-=
serif">Spring sun came March-ing through our windows=2C and April just mad=
e it hotter. Yet=2C they're still not quite as hot as our latest newslette=
r. =F0=9F=94=A5</span></p><p><br /></p><p><span style=3D"font-family: Aria=
l=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">But for now=2C why don't=
 we welcome the new season together=2C take inspiration from the flowers a=
nd let the good vibes bloom? =F0=9F=8C=B8</span></p><p><br /></p><p class=
=3D"last-child"><strong><span style=3D"font-family: Arial=2C 'Helvetica Ne=
ue'=2C Helvetica=2C sans-serif">P.S. We hope you forgive the flowery langu=
age =F0=9F=A4=AD</span></strong></p></div></td></tr><tr><td style=3D"backg=
round-color:transparent;padding-top:20px;padding-bottom:20px;padding-right=
:24px;padding-left:24px" class=3D"mceBlockContainer" valign=3D"top"><table=
 border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"=
background-color:transparent" role=3D"presentation"><tbody><tr><td style=
=3D"min-width:100%;border-top:2px solid #000000" valign=3D"top"></td></tr>=
</tbody></table></td></tr><tr><td style=3D"padding-top:30px;padding-bottom=
:15px;padding-right:50px;padding-left:50px" class=3D"mceBlockContainer" va=
lign=3D"top"><div class=3D"mceText" style=3D"width:100%;font-size:16px"><h=
2 class=3D"last-child">Sowing the Seeds of Customer Satisfaction</h2></div=
></td></tr><tr><td style=3D"padding-top:15px;padding-bottom:35px;padding-r=
ight:50px;padding-left:50px" class=3D"mceBlockContainer" valign=3D"top"><d=
iv class=3D"mceText" style=3D"width:100%;font-size:16px;line-height:1.25">=
<p><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C s=
ans-serif">If you want to reap the benefits of a happy customer base=2C yo=
u'll need to be intentional about cultivating it with customer-centric bus=
iness practices. More specifically=2C </span><strong><span style=3D"font-f=
amily: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">high-value cu=
stomer service across all stages of your sales funnel.</span></strong></p>=
<p><br /></p><h3><strong><span style=3D"font-family: Arial=2C 'Helvetica N=
eue'=2C Helvetica=2C sans-serif">Why? Here's the carrot AND the stick </sp=
an></strong></h3><ul><li><p><span style=3D"font-family: Arial=2C 'Helvetic=
a Neue'=2C Helvetica=2C sans-serif">Hubspot research indicates that 50% of=
 customers will switch to a competitor after </span><strong><span style=3D=
"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">a sing=
le bad customer experience</span></strong><span style=3D"font-family: Aria=
l=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif"> and 80% after two or mo=
re such experiences. =F0=9F=8F=91</span></p></li><li><p><span style=3D"fon=
t-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">93% of peo=
ple say they'll shop with a company again after a great experience=2C acco=
rding to Salesforce research. =F0=9F=8C=B1</span></p></li><li><p><span sty=
le=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">A=
 5% increase in customer retention can boost revenue by up to 95%=2C accor=
ding to research by Bain &amp; Company. =F0=9F=A5=95</span></p></li></ul><=
h3><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C s=
ans-serif">How? In 3 steps: </span></h3><ul><li><p><strong><span style=3D"=
font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Underst=
and the use cases and best practices for each sales funnel stage.</span></=
strong></p><p><br /></p><ul><li><p><strong><span style=3D"font-family: Ari=
al=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Top:</span></strong><sp=
an style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-se=
rif"> Satisfy curiosity=2C dissuade fear=2C and encourage purchase with </=
span><strong><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helv=
etica=2C sans-serif">free consultations=2C FAQs=2C</span></strong><span st=
yle=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">=
 and </span><strong><span style=3D"font-family: Arial=2C 'Helvetica Neue'=
=2C Helvetica=2C sans-serif">chatbots</span></strong><span style=3D"font-f=
amily: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">. </span></p>=
<p><br /></p></li><li><p><strong><span style=3D"font-family: Arial=2C 'Hel=
vetica Neue'=2C Helvetica=2C sans-serif">Middle</span></strong><span style=
=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">: R=
emove perceived barriers by </span><strong><span style=3D"font-family: Ari=
al=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">getting rid of extra co=
sts</span></strong><span style=3D"font-family: Arial=2C 'Helvetica Neue'=
=2C Helvetica=2C sans-serif"> (if possible)=2C </span><strong><span style=
=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">acc=
ount creation</span></strong><span style=3D"font-family: Arial=2C 'Helveti=
ca Neue'=2C Helvetica=2C sans-serif">=2C and </span><strong><span style=3D=
"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">long c=
heck-out processes</span></strong><span style=3D"font-family: Arial=2C 'He=
lvetica Neue'=2C Helvetica=2C sans-serif">.</span></p><p><br /></p></li><l=
i><p><strong><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helv=
etica=2C sans-serif">Bottom</span></strong><span style=3D"font-family: Ari=
al=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">: Drive retention and c=
ustomer satisfaction with </span><strong><span style=3D"font-family: Arial=
=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">confirmation emails=2C ne=
wsletters with tips and tricks=2C reliable customer service</span></strong=
><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C san=
s-serif"> (B2B &amp; B2C)=2C and </span><strong><span style=3D"font-family=
: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">onboarding guides<=
/span></strong><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C He=
lvetica=2C sans-serif"> (B2B).</span></p><p><br /></p></li></ul></li><li><=
p><strong><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helveti=
ca=2C sans-serif">Encourage desirable qualities in your customer service t=
eam.</span></strong></p><p><br /></p><ul><li><p><span style=3D"font-family=
: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Approachability</s=
pan></p></li><li><p><span style=3D"font-family: Arial=2C 'Helvetica Neue'=
=2C Helvetica=2C sans-serif">Empathy</span></p></li><li><p><span style=3D"=
font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Knowled=
ge</span></p></li><li><p><span style=3D"font-family: Arial=2C 'Helvetica N=
eue'=2C Helvetica=2C sans-serif">Problem-solving</span></p></li><li><p><sp=
an style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-se=
rif">Communication</span></p><p><br /></p></li></ul></li><li><p><strong><s=
pan style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-s=
erif">Choose the right tools to empower your customer service.</span></str=
ong></p><p><br /></p><ul><li><p><strong><span style=3D"font-family: Arial=
=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Call Centers</span></stro=
ng><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C s=
ans-serif">: Phone calls give your customers the most personal interaction=
 of all three channels=2C but it can be tiring. Using efficient call cente=
r software helps </span><a href=3D"https://cloudtalk.us14.list-manage.com/=
track/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3Db966443ae3&e=3Dbfaf7fa740"=
 target=3D"_blank"><span style=3D"font-family: Arial=2C 'Helvetica Neue'=
=2C Helvetica=2C sans-serif">prevent call center burnout</span></a><span s=
tyle=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif"=
> and supports your service team. </span></p><p><br /></p></li><li><p><str=
ong><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C=
 sans-serif">Live Chat</span></strong><span style=3D"font-family: Arial=2C=
 'Helvetica Neue'=2C Helvetica=2C sans-serif">: Using live chat software o=
n your website is especially helpful for e-commerce and SaaS businesses be=
cause it helps your service team interact with customers who have question=
s during the pre-purchase phase.</span></p><p><br /></p></li><li><p><stron=
g><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sa=
ns-serif">Email</span></strong><span style=3D"font-family: Arial=2C 'Helve=
tica Neue'=2C Helvetica=2C sans-serif">: Email service tools are an excell=
ent alternative or addition to call centers. Some customers prefer email f=
or customer service because it=E2=80=99s professional and documents all th=
eir follow-up interactions. </span></p></li></ul></li></ul><p><br /></p><p=
><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C san=
s-serif">Want to learn more? No problem!</span></p><p><span style=3D"font-=
family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">All of this=
 is just a snippet of what you can learn in our article on </span><strong>=
<span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans=
-serif">How to Turn Customer Service into Your Competitive Advantage</span=
></strong><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helveti=
ca=2C sans-serif">. </span></p><p><br /></p><p class=3D"last-child"><span=
 style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-seri=
f">Give the CTA below a click=2C and learn more about </span><strong><span=
 style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-seri=
f">each stage of your sales funnel=2C</span></strong><span style=3D"font-f=
amily: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif"> the </span><=
strong><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=
=2C sans-serif">best customer service practices by industry=2C</span></str=
ong><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C=
 sans-serif"> and </span><strong><span style=3D"font-family: Arial=2C 'Hel=
vetica Neue'=2C Helvetica=2C sans-serif">a few extra tips for making the m=
ost of each CS tool mentioned above.</span></strong></p></div></td></tr><t=
r><td style=3D"padding-top:12px;padding-bottom:12px;padding-right:50px;pad=
ding-left:50px" class=3D"mceBlockContainer" align=3D"left" valign=3D"top">=
<table align=3D"left" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" rol=
e=3D"presentation"><tbody><tr class=3D"mceStandardButton"><td style=3D"bac=
kground-color:#ffa626;border-radius:8px;text-align:center" class=3D"mceBut=
ton" valign=3D"top"><a href=3D"https://cloudtalk.us14.list-manage.com/trac=
k/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3D0f596da100&e=3Dbfaf7fa740" tar=
get=3D"_blank" style=3D"background-color:#ffa626;border-radius:8px;border:=
2px solid #ffa626;color:#ffffff;display:block;font-family:Arial=2C 'Helvet=
ica Neue'=2C Helvetica=2C sans-serif;font-size:18px;font-weight:bold;font-=
style:normal;padding:16px 28px;text-decoration:none;min-width:30px;text-al=
ign:center;direction:ltr;letter-spacing:0px">Learn how</a></td></tr><tr>

</tr></tbody></table></td></tr><tr><td style=3D"background-color:transpare=
nt;padding-top:20px;padding-bottom:20px;padding-right:24px;padding-left:24=
px" class=3D"mceBlockContainer" valign=3D"top"><table border=3D"0" cellpad=
ding=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"background-color:tran=
sparent" role=3D"presentation"><tbody><tr><td style=3D"min-width:100%;bord=
er-top:2px solid #000000" valign=3D"top"></td></tr></tbody></table></td></=
tr><tr><td style=3D"padding-top:30px;padding-bottom:15px;padding-right:50p=
x;padding-left:50px" class=3D"mceBlockContainer" valign=3D"top"><div class=
=3D"mceText" style=3D"width:100%;font-size:16px"><h2 class=3D"last-child">=
Cultivating a Compelling Customer Experience</h2></div></td></tr><tr><td s=
tyle=3D"padding-top:12px;padding-bottom:12px;padding-right:0;padding-left:=
0" class=3D"mceBlockContainer" align=3D"center" valign=3D"top"><a href=3D"=
https://cloudtalk.us14.list-manage.com/track/click?u=3Dbbcbcf497c77cd0f9ea=
b0fb21&id=3D9e9b1ba142&e=3Dbfaf7fa740" style=3D"display:block" target=3D"=
_blank"><img width=3D"564" style=3D"border:0;width:564px;height:auto;max-w=
idth:100%;display:block" alt=3D"Demo banner" src=3D"https://dim.mcusercont=
ent.com/cs/bbcbcf497c77cd0f9eab0fb21/images/2ecf562d-3310-0030-3675-cefac7=
a70e19.png?w=3D564&dpr=3D2" class=3D"" /></a></td></tr><tr><td style=3D"pa=
dding-top:11px;padding-bottom:15px;padding-right:50px;padding-left:50px" c=
lass=3D"mceBlockContainer" valign=3D"top"><div class=3D"mceText" style=3D"=
width:100%;font-size:16px;line-height:1.25"><p><span style=3D"font-family:=
 Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Here=E2=80=99s our=
 curated list of best-practice recommendations inspired by the good folks=
 at Harvard business review:</span></p><p><span style=3D"font-family: Aria=
l=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif"> </span></p><p><strong><=
span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-=
serif">Orchestrate the Marketing Environment</span></strong></p><ul><li><p=
><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C san=
s-serif">Marketing ecosystems grow by evolving alongside one or more compa=
nies. </span></p><p><br /></p></li><li><p><span style=3D"font-family: Aria=
l=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Co-creation and resource=
 sharing (e.g.=2C customer data) positively push companies to grow with th=
e ecosystem.</span></p></li><li><p><span style=3D"font-family: Arial=2C 'H=
elvetica Neue'=2C Helvetica=2C sans-serif">For example=2C take Starbucks u=
sing its partner tea company Tata's supply chain=2C distribution=2C fulfil=
lment networks=2C and market-specific resources to expand their business i=
n India. </span></p></li></ul><p><strong><span style=3D"font-family: Arial=
=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Align Company and Custome=
r Needs</span></strong></p><ul><li><p><span style=3D"font-family: Arial=2C=
 'Helvetica Neue'=2C Helvetica=2C sans-serif">More often than not=2C manag=
ers underestimate customers=E2=80=99 expectations and overestimate their s=
atisfaction and loyalty to their brands. </span></p><p><br /></p></li><li>=
<p><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C s=
ans-serif">To combat this=2C you must do more to ensure that managers and=
 customer-facing employees (e.g.=2C frontline customer service=2C sales=2C=
 and customer experience management personnel) understand how customers pe=
rceive your company=E2=80=99s brands=2C products=2C and services =E2=80=94=
 and why.</span></p></li></ul><p><strong><span style=3D"font-family: Arial=
=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Deliver Amazing Customer=
 Convenience</span></strong></p><ul><li><p><span style=3D"font-family: Ari=
al=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Customers want to be ab=
le to buy the product they need at a time and place that=E2=80=99s conveni=
ent for them. </span></p></li><li><p><span style=3D"font-family: Arial=2C=
 'Helvetica Neue'=2C Helvetica=2C sans-serif">A company that can create a=
 competitive strategic mix of speed=2C quality=2C cost=2C and flexibility=
 can thrive in its marketing ecosystem and align with customers=E2=80=99 g=
oals more effectively.</span></p></li></ul><p><strong><span style=3D"font-=
family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Handle Custo=
mer Complaints</span></strong></p><ul><li><p><span style=3D"font-family: A=
rial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">Companies should appr=
eciate customers who complain. Those that do so typically develop more com=
petitive brands and are often better equipped than others to create a comp=
elling customer experience.</span></p></li></ul><p class=3D"last-child"><s=
pan style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-s=
erif">Curious about the other recommendations? Check out the </span><em><s=
pan style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-s=
erif">8 Best Practices for Creating a Compelling Customer Experience</span=
></em><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=
=2C sans-serif"> in all their glorious details on HBR's site </span><a hre=
f=3D"https://cloudtalk.us14.list-manage.com/track/click?u=3Dbbcbcf497c77cd=
0f9eab0fb21&id=3De31808c659&e=3Dbfaf7fa740" target=3D"_blank"><span style=
=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">her=
e</span></a><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helve=
tica=2C sans-serif">.</span></p></div></td></tr><tr><td style=3D"backgroun=
d-color:transparent;padding-top:20px;padding-bottom:20px;padding-right:24p=
x;padding-left:24px" class=3D"mceBlockContainer" valign=3D"top"><table bor=
der=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"back=
ground-color:transparent" role=3D"presentation"><tbody><tr><td style=3D"mi=
n-width:100%;border-top:2px solid #000000" valign=3D"top"></td></tr></tbod=
y></table></td></tr><tr><td style=3D"padding-top:30px;padding-bottom:15px;=
padding-right:50px;padding-left:50px" class=3D"mceBlockContainer" valign=
=3D"top"><div class=3D"mceText" style=3D"width:100%;font-size:16px"><h2 cl=
ass=3D"last-child">[Video] How We Helped Boataround Nearly Double Their Y=
early Calls</h2></div></td></tr><tr><td style=3D"padding-top:11px;padding-=
bottom:15px;padding-right:50px;padding-left:50px" class=3D"mceBlockContain=
er" valign=3D"top"><div class=3D"mceText" style=3D"width:100%;font-size:16=
px;line-height:1.25"><p><span style=3D"font-family: Arial=2C 'Helvetica Ne=
ue'=2C Helvetica=2C sans-serif">In 2016=2C BoatAround fundamentally change=
d the rules of the yacht rental game. From a small startup focused on the=
 European market=2C they soon expanded to serve customers across the globe=
=2E </span></p><p><br /></p><p><span style=3D"font-family: Arial=2C 'Helveti=
ca Neue'=2C Helvetica=2C sans-serif">Suddenly=2C spotless customer service=
 had to become a priority. But there were a number of challenges along the=
 way. </span></p><p><br /></p><p style=3D"text-align: left;"><strong><span=
 style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-seri=
f">=F0=9F=8C=8DConnect with customers all around the world</span></strong>=
</p><p><br /></p><p style=3D"text-align: left;"><strong><span style=3D"fon=
t-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">=F0=9F=93=
=B2 Persuade people to pick up calls from unknown=2C foreign numbers</span=
></strong></p><p><br /></p><p style=3D"text-align: left;"><strong><span st=
yle=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-serif">=
=F0=9F=94=8A Improve poor sound quality</span></strong></p><p><br /></p><p=
 class=3D"last-child"><span style=3D"font-family: Arial=2C 'Helvetica Neue=
'=2C Helvetica=2C sans-serif">And that's when they reached out to CloudTal=
k.</span></p></div></td></tr><tr><td style=3D"padding-top:12px;padding-bot=
tom:12px;padding-right:0;padding-left:0" class=3D"mceBlockContainer" align=
=3D"center" valign=3D"top"><a href=3D"https://cloudtalk.us14.list-manage.c=
om/track/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3D40bdc505ee&e=3Dbfaf7fa740" style=3D"display:block" target=3D"_blank"><img width=3D"564" style=3D"=
border:0;width:564px;height:auto;max-width:100%;display:block" alt=3D"Boat=
around banner" src=3D"https://dim.mcusercontent.com/cs/bbcbcf497c77cd0f9ea=
b0fb21/images/5add2f58-2f64-e290-bc81-7c976024551f.png?w=3D564&dpr=3D2" cl=
ass=3D"" /></a></td></tr><tr><td style=3D"padding-top:11px;padding-bottom:=
15px;padding-right:50px;padding-left:50px" class=3D"mceBlockContainer" val=
ign=3D"top"><div class=3D"mceText" style=3D"width:100%;font-size:16px;line=
-height:1.25"><p><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C=
 Helvetica=2C sans-serif">In this video=2C we cover how our software helpe=
d Boataround:</span></p><p><br /></p><ul class=3D"last-child"><li><p><span=
 style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans-seri=
f">Nearly double their number of yearly calls (7=2C000 =E2=86=92 12=2C000)=
</span></p><p><br /></p></li><li><p><span style=3D"font-family: Arial=2C '=
Helvetica Neue'=2C Helvetica=2C sans-serif">Streamline operations and boos=
t productivity with advanced features </span></p><p><br /></p></li><li><p>=
<span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=2C sans=
-serif">Call like locals across 35 countries thanks to our international n=
umbers</span></p></li></ul></div></td></tr><tr><td style=3D"padding-top:12=
px;padding-bottom:12px;padding-right:50px;padding-left:50px" class=3D"mceB=
lockContainer" align=3D"left" valign=3D"top"><table align=3D"left" border=
=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=3D"presentation"><tbody><t=
r class=3D"mceStandardButton"><td style=3D"background-color:#ffa626;border=
-radius:8px;text-align:center" class=3D"mceButton" valign=3D"top"><a href=
=3D"https://cloudtalk.us14.list-manage.com/track/click?u=3Dbbcbcf497c77cd0=
f9eab0fb21&id=3D47585feb68&e=3Dbfaf7fa740" target=3D"_blank" style=3D"bac=
kground-color:#ffa626;border-radius:8px;border:2px solid #ffa626;color:#ff=
ffff;display:block;font-family:Arial=2C 'Helvetica Neue'=2C Helvetica=2C s=
ans-serif;font-size:18px;font-weight:bold;font-style:normal;padding:16px 2=
8px;text-decoration:none;min-width:30px;text-align:center;direction:ltr;le=
tter-spacing:0px">Watch the video</a></td></tr><tr>

</tr></tbody></table></td></tr><tr><td style=3D"background-color:transpare=
nt;padding-top:20px;padding-bottom:20px;padding-right:24px;padding-left:24=
px" class=3D"mceBlockContainer" valign=3D"top"><table border=3D"0" cellpad=
ding=3D"0" cellspacing=3D"0" width=3D"100%" style=3D"background-color:tran=
sparent" role=3D"presentation"><tbody><tr><td style=3D"min-width:100%;bord=
er-top:2px solid #000000" valign=3D"top"></td></tr></tbody></table></td></=
tr><tr><td style=3D"background-color:transparent;padding-top:11px;padding-=
bottom:50px;padding-right:50px;padding-left:50px" class=3D"mceBlockContain=
er" valign=3D"top"><div class=3D"mceText" style=3D"width:100%;font-size:16=
px;line-height:1.25"><p><span style=3D"font-family: Arial=2C 'Helvetica Ne=
ue'=2C Helvetica=2C sans-serif">Happy April=2C</span></p><p class=3D"last-=
child"><span style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Helvetica=
=2C sans-serif">The CloudTalk Team=F0=9F=92=99</span></p></div></td></tr><=
tr><td style=3D"background-color:#ffa726;padding-top:34px;padding-bottom:1=
2px;padding-right:50px;padding-left:50px" class=3D"mceBlockContainer" vali=
gn=3D"top"><div class=3D"mceText" style=3D"width:100%;font-size:16px"><h3=
 class=3D"last-child"><span style=3D"color:#ffffff;"><span style=3D"font-s=
ize: 16px">Follow us!</span></span></h3></div></td></tr><tr><td style=3D"b=
ackground-color:#ffa726;padding-top:12px;padding-bottom:12px;padding-right=
:50px;padding-left:50px" class=3D"mceLayoutContainer" valign=3D"top"><tabl=
e align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=
=3D"100%" role=3D"presentation"><tbody><tr class=3D"mceRow"><td style=3D"b=
ackground-color:#ffa726;background-position:center;background-repeat:no-re=
peat;background-size:cover;padding-top:0px;padding-bottom:0px" valign=3D"t=
op"><table border=3D"0" cellpadding=3D"0" cellspacing=3D"24" width=3D"100%=
" role=3D"presentation"><tbody><tr><td class=3D"mceColumn" valign=3D"top"=
 colspan=3D"12" width=3D"100%"><table border=3D"0" cellpadding=3D"0" cells=
pacing=3D"0" width=3D"100%" role=3D"presentation"><tbody><tr><td align=3D"=
left" valign=3D"top"><table border=3D"0" cellpadding=3D"0" cellspacing=3D"=
0" width=3D"" role=3D"presentation" class=3D"mceClusterLayout"><tbody><tr>=
<td style=3D"padding-left:6px;padding-top:0;padding-right:6px" data-breakp=
oint=3D"7" valign=3D"top" class=3D"mobileClass-7"><a href=3D"https://cloud=
talk.us14.list-manage.com/track/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3Db=
e2956f3c8&e=3Dbfaf7fa740" style=3D"display:block" target=3D"_blank"><img=
 width=3D"40" style=3D"border:0;width:40px;height:auto;max-width:100%;disp=
lay:block" alt=3D"Facebook icon" src=3D"https://dim.mcusercontent.com/http=
s/cdn-images.mailchimp.com%2Ficons%2Fsocial-block-v3%2Fblock-icons-v3%2Ffa=
cebook-outline-light-40.png?w=3D40&dpr=3D2" class=3D"" /></a></td><td styl=
e=3D"padding-left:6px;padding-top:0;padding-right:6px" data-breakpoint=3D"=
7" valign=3D"top" class=3D"mobileClass-7"><a href=3D"https://cloudtalk.us1=
4.list-manage.com/track/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3Da1af283d8=
c&e=3Dbfaf7fa740" style=3D"display:block" target=3D"_blank"><img width=3D=
"40" style=3D"border:0;width:40px;height:auto;max-width:100%;display:block=
" alt=3D"LinkedIn icon" src=3D"https://dim.mcusercontent.com/https/cdn-ima=
ges.mailchimp.com%2Ficons%2Fsocial-block-v3%2Fblock-icons-v3%2Flinkedin-ou=
tline-light-40.png?w=3D40&dpr=3D2" class=3D"" /></a></td><td style=3D"padd=
ing-left:6px;padding-top:0;padding-right:6px" data-breakpoint=3D"7" valign=
=3D"top" class=3D"mobileClass-7"><a href=3D"https://cloudtalk.us14.list-ma=
nage.com/track/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3D380ba27379&e=3Dbfaf7fa740" style=3D"display:block" target=3D"_blank"><img width=3D"40" styl=
e=3D"border:0;width:40px;height:auto;max-width:100%;display:block" alt=3D"=
Instagram icon" src=3D"https://dim.mcusercontent.com/https/cdn-images.mail=
chimp.com%2Ficons%2Fsocial-block-v3%2Fblock-icons-v3%2Finstagram-outline-l=
ight-40.png?w=3D40&dpr=3D2" class=3D"" /></a></td></tr></tbody></table></t=
d></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table=
></td></tr><tr><td style=3D"background-color:#ffa726;padding-top:8px;paddi=
ng-bottom:8px;padding-right:8px;padding-left:8px" class=3D"mceLayoutContai=
ner" valign=3D"top"><table align=3D"center" border=3D"0" cellpadding=3D"0"=
 cellspacing=3D"0" width=3D"100%" role=3D"presentation" id=3D"section_9086=
3baeba96427319615446c0849bea" class=3D"mceFooterSection"><tbody><tr class=
=3D"mceRow"><td style=3D"background-color:#ffa726;background-position:cent=
er;background-repeat:no-repeat;background-size:cover;padding-top:0px;paddi=
ng-bottom:0px" valign=3D"top"><table border=3D"0" cellpadding=3D"0" cellsp=
acing=3D"12" width=3D"100%" role=3D"presentation"><tbody><tr><td style=3D"=
padding-top:0;padding-bottom:0" class=3D"mceColumn" valign=3D"top" colspan=
=3D"12" width=3D"100%"><table border=3D"0" cellpadding=3D"0" cellspacing=
=3D"0" width=3D"100%" role=3D"presentation"><tbody><tr><td style=3D"paddin=
g-top:12px;padding-bottom:22px;padding-right:50px;padding-left:50px" class=
=3D"mceBlockContainer" align=3D"center" valign=3D"top"><div class=3D"mceTe=
xt" style=3D"display:inline-block;width:100%;color:#ffffff;font-size:12px;=
text-align:left"><p style=3D"font-family: Arial=2C 'Helvetica Neue'=2C Hel=
vetica=2C sans-serif;" class=3D"last-child"><em><span style=3D"color:#ffff=
ff;"><span style=3D"font-size: 16px">Copyright (C) CloudTalk. All rights r=
eserved.</span></span></em><span style=3D"color:#ffffff;"><span style=3D"f=
ont-size: 16px"><br /></span>Want to change how you receive these emails?<=
br />You can </span><a href=3D"https://cloudtalk.us14.list-manage.com/prof=
ile?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3Dca9b1c3eb9&e=3Dbfaf7fa740&c=3Db28e50d=
7b3"><strong><span style=3D"color:#ffffff;"><span style=3D"text-decoration=
:underline;">update your preferences</span></span></strong></a><span style=
=3D"color:#ffffff;"> or </span><a href=3D"https://cloudtalk.us14.list-mana=
ge.com/unsubscribe?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3Dca9b1c3eb9&e=3Dbfaf7fa740&c=3Db28e50d7b3"><strong><span style=3D"color:#ffffff;"><span style=3D"=
text-decoration:underline;">unsubscribe</span></span></strong></a><strong>=
<span style=3D"color:#ffffff;">.</span></strong></p></div></td></tr><tr><t=
d class=3D"mceLayoutContainer" align=3D"center" valign=3D"top"><table alig=
n=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100=
%" role=3D"presentation"><tbody><tr class=3D"mceRow"><td style=3D"backgrou=
nd-position:center;background-repeat:no-repeat;background-size:cover;paddi=
ng-top:0px;padding-bottom:0px" valign=3D"top"><table border=3D"0" cellpadd=
ing=3D"0" cellspacing=3D"24" width=3D"100%" role=3D"presentation"><tbody><=
/tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></=
tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table></t=
d></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table=
></td></tr></tbo=
dy></table>
</td>
</tr>
</tbody></table>
</center>
<img src=3D"https://cloudtalk.us14.list-manage.com/track/open.php?u=3Dbbcb=
cf497c77cd0f9eab0fb21&id=3Db28e50d7b3&e=3Dbfaf7fa740" height=3D"1" width=
=3D"1" alt=3D""></body></html>
--_----------=_MCPart_873131125--