OwlCyberSecurity - MANAGER

Edit File: 1689764548.M853460P2235870.server121.web-hosting.com,S=63692,W=64910:2,

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Delivery-date: Wed, 19 Jul 2023 07:02:28 -0400
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To: =?utf-8?Q?Suzana?= <suzana@digitalaesthetics.org>
Date: Wed, 19 Jul 2023 11:00:27 +0000
Message-ID: <bbcbcf497c77cd0f9eab0fb21.bfaf7fa740.20230719110016.a0f1704f78.8ffbc9c1@mail91.sea91.rsgsv.net>
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Learn how to shape your customer experience to cut down on CAC and boost r=
evenue.

https://mailchi.mp/cloudtalk.io/october-digest-can-you-triple-your-calls-b=
y-9331224?e=3Dbfaf7fa740
cover image

As we rapidly approach the high point of this sweltering summer=2C the wea=
ther's not the only thing presenting some =E2=80=9Cburning=E2=80=9D issues=
=2E Have you looked at the economy lately=2C Suzana? =F0=9F=A5=B5

No need to worry=2C though. This July=2C we're bringing you several strate=
gies to help you wipe the sweat from your brow and the downturn's negative=
 impacts from your revenue streams.

So join us as we explore the best ways to cut your CAC down to size=2C des=
ign your customer experience strategy=2C optimize for maximum benefits=2C=
 leverage our Power Dialer to reach 3x as many customers 3x as fast=2C and=
 more! =F0=9F=92=B8
image

** How to optimize CAC:
------------------------------------------------------------

** Don=E2=80=99t just survive
------------------------------------------------------------

** the crisis=2C thrive in it
------------------------------------------------------------

With the recession eating away at everyone's disposable income=2C rising C=
ustomer Acquisition Costs (CAC) are becoming a real problem in the SaaS sp=
ace. Customers demand more value for less money=2C which can quickly push=
 your company into the red.

We're here to help you make sure that doesn't happen. In our article on th=
e 15 Expert Tips to Cut CAC During Economic Turbulence (https://bit.ly/3XT=
Rt4n?utm_source=3DContent+NL&utm_campaign=3Da0f1704f78-EMAIL_CAMPAIGN_2022=
_10_10_08_54_COPY_01&utm_medium=3Demail&utm_term=3D0_ca9b1c3eb9-a0f1704f78=
-595631795) =2C we cover everything you need to know about CAC=2C bu=
t as the title suggests=2C we don't stop there.

You'll also find how the fifteen of the best-known companies in SaaS=2C in=
cluding HubSpot=2C Pipedrive=2C and Close.com=2C manage their CAC during e=
conomic crises and all the strategies you can use to do the same.
Read more (https://bit.ly/44pvR26?utm_source=3DContent+NL&utm_campaign=3Da=
0f1704f78-EMAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_medium=3Demail&utm_t=
erm=3D0_ca9b1c3eb9-a0f1704f78-595631795)

** You can't please
------------------------------------------------------------

** everyone! Unless=E2=80=A6
------------------------------------------------------------

As the age-old adage goes=2C you can never please everyone. But if you're=
 in charge of your company's customer experience=2C you might feel like yo=
u're the only one who's ever heard that saying. Your boss wants you to ret=
ain more=2C sales want you to sell more=2C and customers want you to care=
 more. So what are you supposed to do?

Well=2C as it turns out=2C a bit of strategy goes a long way in managing a=
ll these expectations. In its article How to Define Your CX Strategy (http=
s://bit.ly/3Q4tCgi?utm_source=3DContent+NL&utm_campaign=3Da0f1704f78-EMAIL=
_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_medium=3Demail&utm_term=3D0_ca9b1c3=
eb9-a0f1704f78-595631795) =2C

Hubspot details 8 elements that great customer experience strategies share=
 and gives away 11 best practices to help you identify problem areas in yo=
ur CX=2C come up with an actionable plan=2C implement it=2C and maintain i=
ts efficiency for years to come.
Read more (https://bit.ly/3pVsvoI?utm_source=3DContent+NL&utm_campaign=3Da=
0f1704f78-EMAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_medium=3Demail&utm_t=
erm=3D0_ca9b1c3eb9-a0f1704f78-595631795)

** Good things come in 3:
------------------------------------------------------------

** Maximizing cold
------------------------------------------------------------

** calling efficiency
------------------------------------------------------------

First=2C let's state the obvious =E2=80=93 cold calling is tough. It's a b=
attle of attrition=2C where you continuously beat your head against a bric=
k wall=2C waiting for one of the two to crack. Well=2C cold calling during=
 an economic crisis is still that=2C but the wall's got a personal trainer=
 now.

Thankfully=2C we've got some tools to help your sales reps overcome this c=
hallenge. With CloudTalk's Power Dialer (https://bit.ly/3NVdrzq?utm_source=
=3DContent+NL&utm_campaign=3Da0f1704f78-EMAIL_CAMPAIGN_2022_10_10_08_54_CO=
PY_01&utm_medium=3Demail&utm_term=3D0_ca9b1c3eb9-a0f1704f78-595631795) =2C you can skip over time-consuming admin and unleash your team's full=
 potential. Let your agents create custom queues and reach 3x as many lead=
s without any downtime=2C and see the difference it makes!

https://bit.ly/3XTRS6T?utm_source=3DContent+NL&utm_campaign=3Da0f1704f78-E=
MAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_medium=3Demail&utm_term=3D0_ca9=
b1c3eb9-a0f1704f78-595631795

Enjoyed the video? In that case=2C check out our 7 favorite cold-calling t=
emplates (https://www.cloudtalk.io/cold-calling-templates-ebook/?utm_sourc=
e=3DContent+NL&utm_campaign=3Da0f1704f78-EMAIL_CAMPAIGN_2022_10_10_08_54_C=
OPY_01&utm_medium=3Demail&utm_term=3D0_ca9b1c3eb9-a0f1704f78-595631795) and help your team minimize stress and maximize efficiency.

Try it for free (https://bit.ly/44QNFTy?utm_source=3DContent+NL&utm_campai=
gn=3Da0f1704f78-EMAIL_CAMPAIGN_2022_10_10_08_54_COPY_01&utm_medium=3Demail=
&utm_term=3D0_ca9b1c3eb9-a0f1704f78-595631795)
image

** Exciting news from
------------------------------------------------------------

** the CloudTalk offices
------------------------------------------------------------

It's always a pleasure to share the good news with you Suzana=2C=
 and so we're excited to say that CloudTalk's been awarded 55 badges in th=
e Summer 2023 G2 Awards!

We're particularly proud of winning #1 in Speech Analytics and Contact Cen=
ter Workforce=2C as well as placing within the top 3 of eight other catego=
ries.

But however much we value the awards and the recognition that comes with t=
hem=2C nothing can change the fact that the biggest prize for us is your c=
ontinued satisfaction. This=2C actually=2C leads us to a final question=E2=
=80=A6

** Got a hot take about our
------------------------------------------------------------

** summer newsletter?
------------------------------------------------------------

Our goal with the Up in the Cloud Newsletter is to deliver interesting and=
 insightful content to help your company grow each month straight to your=
 inbox. But to do that right=2C we need your feedback! Help us help you=2C=
 and we pledge to deliver you the best content we possibly can.

Let us know what you think! (https://us14.list-manage.com/survey?u=3Dbbcbc=
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ze:cover" valign=3D"top"><table border=3D"0" cellpadding=3D"0" cellspacing=
=3D"0" width=3D"100%" role=3D"presentation"><tbody><tr><td style=3D"paddin=
g-top:0;padding-bottom:0" class=3D"mceColumn" data-block-id=3D"-13" valign=
=3D"top" colspan=3D"12" width=3D"100%"><table border=3D"0" cellpadding=3D"=
0" cellspacing=3D"0" width=3D"100%" role=3D"presentation"><tbody><tr><td s=
tyle=3D"padding-top:60px;padding-bottom:40px;padding-right:0;padding-left:=
0" class=3D"mceBlockContainer" align=3D"center" valign=3D"top"><a href=3D"=
https://mailchi.mp/cloudtalk.io/october-digest-can-you-triple-your-calls-b=
y-9331224?e=3Dbfaf7fa740" style=3D"display:block" target=3D"_blank" data-blo=
ck-id=3D"115"><img width=3D"320.99999999999994" height=3D"auto" style=3D"b=
order:0;width:320.99999999999994px;height:auto;max-width:100%;max-height:1=
00%;display:block" alt=3D"headline" src=3D"https://dim.mcusercontent.com/c=
s/bbcbcf497c77cd0f9eab0fb21/images/e136af89-b8ba-4ee5-352f-c4fe109b7c93.pn=
g?w=3D321&dpr=3D2" class=3D"" /></a></td></tr><tr><td style=3D"padding-top=
:12px;padding-bottom:20px;padding-right:50px;padding-left:50px" class=3D"m=
ceBlockContainer" align=3D"full" valign=3D"top"><img data-block-id=3D"6" w=
idth=3D"660" height=3D"auto" style=3D"width:660px;height:auto;max-width:10=
0%;max-height:100%;display:block" alt=3D"cover image" src=3D"https://dim.m=
cusercontent.com/cs/bbcbcf497c77cd0f9eab0fb21/images/56b46686-4731-a59b-34=
68-a7d5e34c3fe2.png?w=3D501&dpr=3D2" class=3D"" /></td></tr><tr><td style=
=3D"padding-top:20px;padding-bottom:40px;padding-right:60px;padding-left:6=
0px" class=3D"mceBlockContainer" valign=3D"top"><div data-block-id=3D"117"=
 class=3D"mceText" id=3D"dataBlockId-117" style=3D"width:100%"><p style=3D=
"text-align: center;"><br /></p><p style=3D"text-align: center;">As we rap=
idly approach the high point of this sweltering summer=2C the weather's no=
t the only thing presenting some =E2=80=9Cburning=E2=80=9D issues. Have yo=
u looked at the economy lately=2C Suzana? =F0=9F=A5=B5</p><p sty=
le=3D"text-align: center;"><br /></p><p style=3D"text-align: center;">No n=
eed to worry=2C though. This July=2C we're bringing you several strategies=
 to help you wipe the sweat from your brow and the downturn's negative imp=
acts from your revenue streams.=C2=A0</p><p style=3D"text-align: center;">=
<br /></p><p style=3D"text-align: center;" class=3D"last-child">So join us=
 as we explore the best ways to cut your CAC down to size=2C design your c=
ustomer experience strategy=2C optimize for maximum benefits=2C leverage o=
ur <strong>Power Dialer to reach 3x as many customers 3x as fast=2C and mo=
re!</strong> =F0=9F=92=B8</p></div></td></tr><tr><td style=3D"background-c=
olor:#ebeeff;padding-top:60px;padding-bottom:12px;padding-right:0;padding-=
left:0" class=3D"mceBlockContainer" align=3D"center" valign=3D"top"><img d=
ata-block-id=3D"124" width=3D"397" height=3D"auto" style=3D"width:397px;he=
ight:auto;max-width:100%;max-height:100%;display:block" alt=3D"image" src=
=3D"https://dim.mcusercontent.com/cs/bbcbcf497c77cd0f9eab0fb21/images/2889=
e607-a82d-2bbc-53ea-dd62ee4dfaa7.png?w=3D397&dpr=3D2" class=3D"" /></td></=
tr><tr><td style=3D"background-color:#ebeeff;padding-top:0;padding-bottom:=
0;padding-right:60px;padding-left:60px" class=3D"mceBlockContainer" valign=
=3D"top"><div data-block-id=3D"121" class=3D"mceText" id=3D"dataBlockId-12=
1" style=3D"width:100%"><p style=3D"text-align: center;"><br /></p><h2 sty=
le=3D"text-align: center;">How to optimize CAC: </h2><h2 style=3D"text-ali=
gn: center;">Don=E2=80=99t just survive </h2><h2 style=3D"text-align: cent=
er;">the crisis=2C thrive in it</h2><p style=3D"text-align: center;"><br /=
></p><p style=3D"text-align: center;"><br /></p><p style=3D"text-align: ce=
nter;">With the recession eating away at everyone's disposable income=2C r=
ising <strong>Customer Acquisition Costs (CAC) are becoming a real problem=
 in the SaaS</strong> space. Customers demand more value for less money=2C=
 which can quickly push your company into the red.=C2=A0</p><p style=3D"te=
xt-align: center;"><br /></p><p style=3D"text-align: center;">We're here t=
o help you make sure that doesn't happen. In our article on the <a href=3D=
"https://cloudtalk.us14.list-manage.com/track/click?u=3Dbbcbcf497c77cd0f9e=
ab0fb21&id=3Da45ea81e06&e=3Dbfaf7fa740">15 Expert Tips to Cut CAC During=
 Economic Turbulence</a>=2C we cover everything you need to know about CAC=
=2C but as the title suggests=2C we don't stop there.=C2=A0</p><p style=3D=
"text-align: center;" class=3D"last-child"><br />You'll also find how the=
 fifteen of the best-known companies in SaaS=2C including <strong>HubSpot<=
/strong>=2C <strong>Pipedrive</strong>=2C and <strong>Close.com</strong>=
=2C manage their CAC during economic crises and all the strategies you can=
 use to do the same. </p></div></td></tr><tr><td style=3D"background-color=
:#ebeeff;padding-top:28px;padding-bottom:40px;padding-right:24px;padding-l=
eft:24px" class=3D"mceBlockContainer" align=3D"center" valign=3D"top"><tab=
le align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=
=3D"presentation" data-block-id=3D"141"><tbody><tr class=3D"mceStandardBut=
ton"><td style=3D"background-color:#ebeeff;border-radius:12px;text-align:c=
enter" class=3D"mceButton" valign=3D"top"><a href=3D"https://cloudtalk.us1=
4.list-manage.com/track/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3Df72baa57a=
c&e=3Dbfaf7fa740" target=3D"_blank" style=3D"background-color:#ebeeff;bor=
der-radius:12px;border:2px solid #0527ff;color:#0527ff;display:block;font-=
family:'DM Sans'=2C sans-serif;font-size:14px;font-weight:bold;font-style:=
normal;padding:16px 28px;text-decoration:none;min-width:30px;text-align:ce=
nter;direction:ltr;letter-spacing:0px">Read more</a></td></tr><tr>

</tr></tbody></table></td></tr><tr><td style=3D"background-color:#ffffff;p=
adding-top:60px;padding-bottom:12px;padding-right:0;padding-left:0" class=
=3D"mceBlockContainer" align=3D"center" valign=3D"top"><img data-block-id=
=3D"142" width=3D"296" height=3D"auto" style=3D"width:296px;height:auto;ma=
x-width:100%;max-height:100%;display:block" alt=3D"" src=3D"https://dim.mc=
usercontent.com/cs/bbcbcf497c77cd0f9eab0fb21/images/3c849755-22f3-f436-b1d=
b-66c3700ffabf.png?w=3D296&dpr=3D2" role=3D"presentation" class=3D"imageDr=
opZone" /></td></tr><tr><td style=3D"background-color:#ffffff;padding-top:=
0;padding-bottom:0;padding-right:60px;padding-left:60px" class=3D"mceBlock=
Container" valign=3D"top"><div data-block-id=3D"143" class=3D"mceText" id=
=3D"dataBlockId-143" style=3D"width:100%"><p style=3D"text-align: center;"=
><br /></p><h2 style=3D"text-align: center;">You can't please </h2><h2 sty=
le=3D"text-align: center;">everyone! Unless=E2=80=A6</h2><p style=3D"text-=
align: center;"><br /></p><p><br /></p><p style=3D"text-align: center;">As=
 the age-old adage goes=2C you can never please everyone. But if you're in=
 charge of your company's customer experience=2C you might feel like you'r=
e the only one who's ever heard that saying. <strong>Your boss wants you t=
o retain more=2C sales want you to sell more=2C and customers want you to=
 care more. So what are you supposed to do?</strong></p><p style=3D"text-a=
lign: center;"><br />Well=2C as it turns out=2C a bit of strategy goes a l=
ong way in managing all these expectations. In its article <a href=3D"http=
s://cloudtalk.us14.list-manage.com/track/click?u=3Dbbcbcf497c77cd0f9eab0fb=
21&id=3Df4d1e341cd&e=3Dbfaf7fa740">How to Define Your CX Strategy</a>=2C=
 </p><p style=3D"text-align: center;"><br /></p><p style=3D"text-align: ce=
nter;" class=3D"last-child">Hubspot details <strong>8 elements that great=
 customer experience strategies share</strong> and gives away <strong>11 b=
est practices</strong> to help you identify problem areas in your CX=2C co=
me up with an actionable plan=2C implement it=2C and maintain its efficien=
cy for years to come. </p></div></td></tr><tr><td style=3D"background-colo=
r:#ffffff;padding-top:28px;padding-bottom:40px;padding-right:24px;padding-=
left:24px" class=3D"mceBlockContainer" align=3D"center" valign=3D"top"><ta=
ble align=3D"center" border=3D"0" cellpadding=3D"0" cellspacing=3D"0" role=
=3D"presentation" data-block-id=3D"144"><tbody><tr class=3D"mceStandardBut=
ton"><td style=3D"background-color:#ffffff;border-radius:12px;text-align:c=
enter" class=3D"mceButton" valign=3D"top"><a href=3D"https://cloudtalk.us1=
4.list-manage.com/track/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3Dfe8464706=
a&e=3Dbfaf7fa740" target=3D"_blank" style=3D"background-color:#ffffff;bor=
der-radius:12px;border:2px solid #0527ff;color:#0527ff;display:block;font-=
family:'DM Sans'=2C sans-serif;font-size:14px;font-weight:bold;font-style:=
normal;padding:16px 28px;text-decoration:none;min-width:30px;text-align:ce=
nter;direction:ltr;letter-spacing:0px">Read more</a></td></tr><tr>

</tr></tbody></table></td></tr><tr><td style=3D"background-color:#ebeeff;p=
adding-top:60px;padding-bottom:0;padding-right:60px;padding-left:60px" cla=
ss=3D"mceBlockContainer" valign=3D"top"><div data-block-id=3D"146" class=
=3D"mceText" id=3D"dataBlockId-146" style=3D"width:100%"><p style=3D"text-=
align: center;"><br /></p><h2 style=3D"text-align: center;">Good things co=
me in 3: </h2><h2 style=3D"text-align: center;">Maximizing cold </h2><h2 s=
tyle=3D"text-align: center;">calling efficiency</h2><p style=3D"text-align=
: center;"><br /></p><p style=3D"text-align: center;"><br /></p><p style=
=3D"text-align: center;"><strong>First=2C let's state the obvious =E2=80=
=93 cold calling is tough. It's a battle of attrition=2C where you continu=
ously beat your head against a brick wall</strong>=2C waiting for one of t=
he two to crack. Well=2C cold calling during an economic crisis is still t=
hat=2C but the wall's got a personal trainer now.=C2=A0</p><p style=3D"tex=
t-align: center;"><br />Thankfully=2C we've got some tools to help your sa=
les reps overcome this challenge. With CloudTalk's <a href=3D"https://clou=
dtalk.us14.list-manage.com/track/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3D=
56f7690c18&e=3Dbfaf7fa740">Power Dialer</a>=2C you can skip over time-con=
suming admin and <strong>unleash your team's full potential</strong>. Let=
 your agents <strong>create custom queues</strong> and reach <strong>3x as=
 many leads</strong> without any downtime=2C and see the difference it mak=
es!</p><p style=3D"text-align: center;" class=3D"last-child"><br /></p></d=
iv></td></tr><tr><td style=3D"background-color:#ebeeff;padding-top:12px;pa=
dding-bottom:12px;padding-right:0;padding-left:0" class=3D"mceBlockContain=
er" align=3D"center" valign=3D"top"><a href=3D"https://cloudtalk.us14.list=
-manage.com/track/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3Da0dc3763c6&e=3D=
bfaf7fa740" style=3D"display:block" target=3D"_blank" data-block-id=3D"19=
9"><img width=3D"501" height=3D"auto" style=3D"border:0;width:501px;height=
:auto;max-width:100%;max-height:100%;display:block" alt=3D"Video banner" s=
rc=3D"https://dim.mcusercontent.com/cs/bbcbcf497c77cd0f9eab0fb21/images/f0=
1962fd-eabc-59d2-8b9b-2ec3cb759971.jpg?w=3D501&dpr=3D2" class=3D"" /></a><=
/td></tr><tr><td style=3D"background-color:#ebeeff;padding-top:0;padding-b=
ottom:0;padding-right:60px;padding-left:60px" class=3D"mceBlockContainer"=
 valign=3D"top"><div data-block-id=3D"200" class=3D"mceText" id=3D"dataBlo=
ckId-200" style=3D"width:100%"><p style=3D"text-align: center;"><br /></p>=
<p style=3D"text-align: center;"><br /></p><p style=3D"text-align: center;=
">Enjoyed the video? In that case=2C check out our <a href=3D"https://clou=
dtalk.us14.list-manage.com/track/click?u=3Dbbcbcf497c77cd0f9eab0fb21&id=3D=
217ffc0dc7&e=3Dbfaf7fa740">7 favorite cold-calling templates</a> and help=
 your team minimize stress and maximize efficiency. </p><p style=3D"text-a=
lign: center;" class=3D"last-child"><br /></p></div></td></tr><tr><td styl=
e=3D"background-color:#ebeeff;padding-top:28px;padding-bottom:40px;padding=
-right:24px;padding-left:24px" class=3D"mceBlockContainer" align=3D"center=
" valign=3D"top"><table align=3D"center" border=3D"0" cellpadding=3D"0" ce=
llspacing=3D"0" role=3D"presentation" data-block-id=3D"147"><tbody><tr cla=
ss=3D"mceStandardButton"><td style=3D"background-color:#ebeeff;border-radi=
us:12px;text-align:center" class=3D"mceButton" valign=3D"top"><a href=3D"h=
ttps://cloudtalk.us14.list-manage.com/track/click?u=3Dbbcbcf497c77cd0f9eab=
0fb21&id=3D08ae9b0a7c&e=3Dbfaf7fa740" target=3D"_blank" style=3D"backgrou=
nd-color:#ebeeff;border-radius:12px;border:2px solid #0527ff;color:#0527ff=
;display:block;font-family:'DM Sans'=2C sans-serif;font-size:14px;font-wei=
ght:bold;font-style:normal;padding:16px 28px;text-decoration:none;min-widt=
h:30px;text-align:center;direction:ltr;letter-spacing:0px">Try it for free=
</a></td></tr><tr>

</tr></tbody></table></td></tr><tr><td style=3D"padding-top:12px;padding-b=
ottom:12px;padding-right:0;padding-left:0" class=3D"mceLayoutContainer" va=
lign=3D"top"><table align=3D"center" border=3D"0" cellpadding=3D"0" cellsp=
acing=3D"0" width=3D"100%" role=3D"presentation" data-block-id=3D"192" id=
=3D"section_2ca2147842915ca7a7fb9da319f196ec" class=3D"mceLayout"><tbody><=
tr class=3D"mceRow"><td style=3D"background-position:center;background-rep=
eat:no-repeat;background-size:cover" valign=3D"top"><table border=3D"0" ce=
llpadding=3D"0" cellspacing=3D"0" width=3D"100%" role=3D"presentation"><tb=
ody><tr><td class=3D"mceColumn" data-block-id=3D"-14" valign=3D"top" colsp=
an=3D"12" width=3D"100%"><table border=3D"0" cellpadding=3D"0" cellspacing=
=3D"0" width=3D"100%" role=3D"presentation"><tbody><tr><td align=3D"center=
" valign=3D"top"><table align=3D"center" border=3D"0" cellpadding=3D"0" ce=
llspacing=3D"0" width=3D"100%" role=3D"presentation" data-block-id=3D"-12"=
><tbody><tr class=3D"mceRow"><td style=3D"background-position:center;backg=
round-repeat:no-repeat;background-size:cover" valign=3D"top"><table border=
=3D"0" cellpadding=3D"0" cellspacing=3D"0" width=3D"100%" role=3D"presenta=
tion"><tbody><tr><td class=3D"mceColumn" data-block-id=3D"-15" valign=3D"t=
op" colspan=3D"12" width=3D"100%"><table border=3D"0" cellpadding=3D"0" ce=
llspacing=3D"0" width=3D"100%" role=3D"presentation"><tbody><tr><td valign=
=3D"top"><table align=3D"center" border=3D"0" cellpadding=3D"0" cellspacin=
g=3D"0" width=3D"100%" role=3D"presentation" data-block-id=3D"195"><tbody>=
<tr class=3D"mceRow"><td style=3D"background-position:center;background-re=
peat:no-repeat;background-size:cover" valign=3D"top"><table border=3D"0" c=
ellpadding=3D"0" cellspacing=3D"24" width=3D"100%" role=3D"presentation"><=
tbody><tr><td style=3D"padding-top:0;padding-bottom:0;margin-bottom:24px"=
 class=3D"mceColumn" data-block-id=3D"194" valign=3D"top" colspan=3D"12" w=
idth=3D"100%"><table border=3D"0" cellpadding=3D"0" cellspacing=3D"0" widt=
h=3D"100%" role=3D"presentation"><tbody><tr><td style=3D"padding-top:60px;=
padding-bottom:12px;padding-right:60px;padding-left:60px" class=3D"mceBloc=
kContainer" align=3D"center" valign=3D"top"><img data-block-id=3D"182" wid=
th=3D"338" height=3D"auto" style=3D"width:338px;height:auto;max-width:100%=
;max-height:100%;border-radius:16px;display:block" alt=3D"image" src=3D"ht=
tps://dim.mcusercontent.com/cs/bbcbcf497c77cd0f9eab0fb21/images/cd3eecca-6=
b7e-c790-1428-18ab8042b23b.png?w=3D338&dpr=3D2" class=3D"" /></td></tr><tr=
><td style=3D"padding-top:60px;padding-bottom:15px;padding-right:50px;padd=
ing-left:50px" class=3D"mceBlockContainer" valign=3D"top"><div data-block-=
id=3D"71" class=3D"mceText" id=3D"dataBlockId-71" style=3D"width:100%"><h2=
 style=3D"text-align: center;">Exciting news from </h2><h2 style=3D"text-a=
lign: center;">the CloudTalk offices=C2=A0</h2><p><br /></p><p style=3D"te=
xt-align: center;">It's always a pleasure to share the good news with you=
 Suzana=2C and so we're excited to say that CloudTalk's been awa=
rded 55 badges in the Summer 2023 G2 Awards!</p><p><br /></p><p style=3D"t=
ext-align: center;"> We're particularly proud of <strong>winning #1 in Spe=
ech Analytics and Contact Center Workforce</strong>=2C as well as placing=
 within the top 3 of eight other categories.=C2=A0</p><p style=3D"text-ali=
gn: center;"><br /></p><p style=3D"text-align: center;">But however much w=
e value the awards and the recognition that comes with them=2C nothing can=
 change the fact that the biggest prize for us is your continued satisfact=
ion. This=2C actually=2C leads us to a final question=E2=80=A6</p><p class=
=3D"last-child"><br /></p></div></td></tr></tbody></table></td></tr></tbod=
y></table></td></tr></tbody></table></td></tr></tbody></table></td></tr></=
tbody></table></td></tr></tbody></table></td></tr></tbody></table></td></t=
r></tbody></table></td></tr></tbody></table></td></tr><tr><td style=3D"bac=
kground-color:#ebeeff;padding-top:60px;padding-bottom:0;padding-right:60px=
;padding-left:60px" class=3D"mceBlockContainer" valign=3D"top"><div data-b=
lock-id=3D"197" class=3D"mceText" id=3D"dataBlockId-197" style=3D"width:10=
0%"><p style=3D"text-align: center;"><br /></p><h2 style=3D"text-align: ce=
nter;">Got a hot take about our </h2><h2 style=3D"text-align: center;">sum=
mer newsletter?</h2><p style=3D"text-align: center;"><br /></p><p style=3D=
"text-align: center;"><br /></p><p style=3D"text-align: center;">Our goal=
 with the Up in the Cloud Newsletter is to deliver interesting and insight=
ful content to help your company grow each month straight to your inbox. B=
ut to do that right=2C we need your feedback! Help us help you=2C and we p=
ledge to deliver you the best content we possibly can.</p><p style=3D"text=
-align: center;" class=3D"last-child"><br /></p></div></td></tr><tr><td st=
yle=3D"background-color:#ebeeff;padding-top:28px;padding-bottom:60px;paddi=
ng-right:24px;padding-left:24px" class=3D"mceBlockContainer" align=3D"cent=
er" valign=3D"top"><table align=3D"center" border=3D"0" cellpadding=3D"0"=
 cellspacing=3D"0" role=3D"presentation" data-block-id=3D"198"><tbody><tr=
 class=3D"mceStandardButton"><td style=3D"background-color:#ebeeff;border-=
radius:12px;text-align:center" class=3D"mceButton" valign=3D"top"><a href=
=3D"https://cloudtalk.us14.list-manage.com/track/click?u=3Dbbcbcf497c77cd0=
f9eab0fb21&id=3Db324ad17cf&e=3Dbfaf7fa740" target=3D"_blank" style=3D"bac=
kground-color:#ebeeff;border-radius:12px;border:2px solid #0527ff;color:#0=
527ff;display:block;font-family:'DM Sans'=2C sans-serif;font-size:14px;fon=
t-weight:bold;font-style:normal;padding:16px 28px;text-decoration:none;min=
-width:30px;text-align:center;direction:ltr;letter-spacing:0px">Let us kno=
w what you think!</a></td></tr><tr>

</tr></tbody></table></td></tr><tr><td style=3D"background-color:#f1f5f9;p=
adding-top:60px;padding-bottom:40px;padding-right:0;padding-left:0" class=
=3D"mceBlockContainer" align=3D"center" valign=3D"top"><img data-block-id=
=3D"148" width=3D"222" height=3D"auto" style=3D"width:222px;height:auto;ma=
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