OwlCyberSecurity - MANAGER

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Envelope-to: suzana@digitalaesthetics.org
Delivery-date: Tue, 31 Oct 2023 09:58:57 -0400
Subject: Up in the Cloud | The Future's Calling, Will You Pick Up?
From: Petr from CloudTalk <petr.gadlina@cloudtalk.io>
To: Suzana <suzana@digitalaesthetics.org>
Date: 31 Oct 2023 13:45:19 -0000
reply-to: Petr from CloudTalk <petr.gadlina@cloudtalk.io>
message-id: <103557275262649676a608539@mlsend.com>
feedback-id: 103557275262649676:608539:MailerLite
precedence: bulk
MIME-Version: 1.0
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<p style=3D"font-family: 'Inter', sans-serif; color: #000000; font-s=
ize: 16px; line-height: 165%; margin-top: 0; margin-bottom: 0; text-alig=
n: center;">There has been a lot of speculation surrounding the future o=
f call center solutions as of late. It's time to cut out the guesswork. =
Join us today as we lift the curtain on the technology of tomorrow and e=
xplore AI, call-flow automation, and everything else necessary to boost =
your productivity.</p>

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<h1 style=3D"font-family: 'Inter', sans-serif; color: #000000; font-=
size: 36px; line-height: 125%; font-weight: bold; font-style: normal; te=
xt-decoration: none; ;margin-bottom: 10px; text-align: center;"><span st=
yle=3D"color: rgb(2, 20, 128);">In this issue of Up in the=E2=80=A8Cloud=
, you'll discover:</span></h1>

<p style=3D"font-family: 'Inter', sans-serif; color: #515856; font-s=
ize: 16px; line-height: 165%; margin-top: 0; margin-bottom: 10px;"></p><=
ul style=3D"font-family: 'Inter', sans-serif; color: #515856; font-size:=
 16px; line-height: 165%; margin-top: 0; margin-bottom: 10px;"><li dir=3D=
"ltr"><p dir=3D"ltr" style=3D"font-family: 'Inter', sans-serif; color: #=
515856; font-size: 16px; line-height: 165%; margin-top: 0; margin-bottom=
: 0;"><span style=3D"color: rgb(2, 20, 128);">How to use Salesforce Cade=
nces to target high-value leads, </span></p></li><li dir=3D"ltr"><p dir=3D=
"ltr" style=3D"font-family: 'Inter', sans-serif; color: #515856; font-si=
ze: 16px; line-height: 165%; margin-top: 0; margin-bottom: 0;"><span sty=
le=3D"color: rgb(2, 20, 128);">Why 95% of your customer interactions wil=
l be powered by AI by 2025,</span></p></li><li dir=3D"ltr"><p dir=3D"ltr=
" style=3D"font-family: 'Inter', sans-serif; color: #515856; font-size: =
16px; line-height: 165%; margin-top: 0; margin-bottom: 0;"><span style=3D=
"color: rgb(2, 20, 128);">The story of how AI is revolutionizing sales w=
ith Smart Selling,</span></p></li><li dir=3D"ltr"><p dir=3D"ltr" style=3D=
"font-family: 'Inter', sans-serif; color: #515856; font-size: 16px; line=
-height: 165%; margin-top: 0; margin-bottom: 0;"><span style=3D"color: r=
gb(2, 20, 128);">CloudTalk CFD's advanced settings to unlock your call c=
enter's potential.</span></p></li></ul>
<p style=3D"font-family: 'Inter', sans-serif; color: #515856; font-size:=
 16px; line-height: 165%; margin-top: 0; margin-bottom: 0;"></p>

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<p style=3D"font-family: 'Inter', sans-serif; color: #515856; font-s=
ize: 16px; line-height: 165%; margin-top: 0; margin-bottom: 10px;"></p>
<h1 style=3D"font-family: 'Inter', sans-serif; color: #000000; font-size=
: 36px; line-height: 125%; font-weight: bold; font-style: normal; text-d=
ecoration: none; ;margin-bottom: 10px; text-align: center;">How to Win H=
igh-Value Leads=E2=80=A8with Salesforce x CloudTalk</h1>
<p style=3D"font-family: 'Inter', sans-serif; color: #515856; font-size:=
 16px; line-height: 165%; margin-top: 0; margin-bottom: 0;"></p>

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</td>
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    <p style=3D"font-family: 'Inter', sans-serif; color: #000000; font-s=
ize: 16px; line-height: 165%; margin-top: 0; margin-bottom: 0; text-alig=
n: center;">Cadences are coming to CloudTalk's Salesforce CTI! And with =
them, so is your opportunity to win over high-value leads with personali=
zed and automated agent workflows. Look forward to:</p>

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    <table width=3D"100%" border=3D"0" cellspacing=3D"0" cellpadding=3D"=
0" style=3D"border-collapse: separate!important; border-radius: 8px;">
    <tr>
        <td class=3D"row" valign=3D"middle" bgcolor=3D"#EBEEFF" style=3D=
"padding: 10px 30px; border: 0px solid #dceded; border-radius: 8px;">
            <p style=3D"font-family: 'Inter', sans-serif; color: #515856=
; font-size: 16px; line-height: 165%; margin-top: 0; margin-bottom: 10px=
;"></p><ul style=3D"font-family: 'Inter', sans-serif; color: #515856; fo=
nt-size: 16px; line-height: 165%; margin-top: 0; margin-bottom: 10px;"><=
li dir=3D"ltr"><p dir=3D"ltr" style=3D"font-family: 'Inter', sans-serif;=
 color: #515856; font-size: 16px; line-height: 165%; margin-top: 0; marg=
in-bottom: 0;"><strong>Putting strategy into practice with targeted sale=
s workflows for select prospects;<br></strong></p></li><li dir=3D"ltr"><=
p dir=3D"ltr" style=3D"font-family: 'Inter', sans-serif; color: #515856;=
 font-size: 16px; line-height: 165%; margin-top: 0; margin-bottom: 0;"><=
strong>Automating next steps in the sales process with custom triggers f=
or milestones;<br></strong></p></li><li dir=3D"ltr"><p dir=3D"ltr" style=
=3D"font-family: 'Inter', sans-serif; color: #515856; font-size: 16px; l=
ine-height: 165%; margin-top: 0; margin-bottom: 0;"><strong>Personalizin=
g the sales process with templates and scripts across all channels;<br><=
/strong></p></li><li dir=3D"ltr"><p dir=3D"ltr" style=3D"font-family: 'I=
nter', sans-serif; color: #515856; font-size: 16px; line-height: 165%; m=
argin-top: 0; margin-bottom: 0;"><strong>Streamlining agent workflows wi=
th automatically assigned tasks;<br></strong></p></li><li dir=3D"ltr"><p=
 dir=3D"ltr" style=3D"font-family: 'Inter', sans-serif; color: #515856; =
font-size: 16px; line-height: 165%; margin-top: 0; margin-bottom: 0;"><s=
trong>Continuous improvement with comprehensive analytics;<br></strong><=
/p></li><li dir=3D"ltr"><p dir=3D"ltr" style=3D"font-family: 'Inter', sa=
ns-serif; color: #515856; font-size: 16px; line-height: 165%; margin-top=
: 0; margin-bottom: 0;"><strong>All from the comfort of CloudTalk x Sale=
sforce CTI.</strong></p></li></ul>
<p style=3D"font-family: 'Inter', sans-serif; color: #515856; font-size:=
 16px; line-height: 165%; margin-top: 0; margin-bottom: 0;"></p>
        </td>
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    <p style=3D"font-family: 'Inter', sans-serif; color: #000000; font-s=
ize: 16px; line-height: 165%; margin-top: 0; margin-bottom: 0; text-alig=
n: center;">A personalized sales approach can increase the chances of wi=
nning a deal by as much as 20%. And now that creating one will be easier=
 than ever before, there's no excuse for not doing so. So, what are you =
waiting for?</p>

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<a href=3D"https://mail.cloudtalk.io/te/cl/eyJ2Ijoie1wiYVwiO=
jYwODUzOSxcImxcIjoxMDM1NTcyNzA3NDIyMzkwNjIsXCJyXCI6MTAzNTU3Mjc1MjYyNjQ5N=
jc2fSIsInMiOiIxZDNkZTUxNmIyN2Y1MDZjIn0" target=3D"_blank" style=3D"displ=
ay: inline-block; padding: 14px 25px; font-family: 'Inter', sans-serif; =
color: #F8FAFC; font-size: 14px; letter-spacing: 0.025em; text-decoratio=
n: none; border-radius: 6px; line-height: 16px; mso-line-height-rule: at=
-least; word-break: break-all; min-width: 70px; width: auto; max-width: =
90%;" data-link-id=3D"103557270742239062">
                Explore the integration<div></div>
            </a>
        </th>
    </tr>
</table>

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<table class=3D"ml-default" width=3D"100%" bgcolor align=3D"center" bord=
er=3D"0" cellspacing=3D"0" cellpadding=3D"0">
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<table class=3D"container" width=3D"640" border=3D"0" cellspacing=3D=
"0" cellpadding=3D"0">
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            <td class=3D"row" align=3D"center" style=3D"padding: 0 50px"=
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    <a href=3D"https://mail.cloudtalk.io/te/cl/eyJ2Ijoie1wiYVwiOjYwODUzO=
SxcImxcIjoxMDM1NTcyNzA3NTA2Mjc2NzYsXCJyXCI6MTAzNTU3Mjc1MjYyNjQ5Njc2fSIsI=
nMiOiI2OTAzZTU0MDhlNGI2NDVlIn0" target=3D"_blank" style=3D"text-decorati=
on: none;" data-link-id=3D"103557270750627676">
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JCdhzkjElXSYbzoM52wPuqHTA8W1ml3eKDfjhkq.png" border=3D"0" alt=3D"blogpos=
t banner" class=3D"img" width=3D"474.9397590361446" style=3D"display: bl=
ock;">
        </a>

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        <tr>
            <td class=3D"col-mobile" width=3D"50" height=3D"0" style=3D"=
line-height: 0;"></td>
            <td>
                <table width=3D"100%" border=3D"0" cellspacing=3D"0" cel=
lpadding=3D"0">
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                        <td height=3D"30" style=3D"line-height:30px;"></=
td>
                    </tr>
                    <tr>
                        <td>
                            <h1 style=3D"font-family: 'Inter', sans-seri=
f; color: #000000; font-size: 36px; line-height: 125%; font-weight: bold=
; font-style: normal; text-decoration: none; ;margin-bottom: 10px; text-=
align: center;">Why Will AI Power 95% of All Customer Interactions By 20=
25?</h1>
<p dir=3D"ltr" style=3D"font-family: 'Inter', sans-serif; color: #000000=
; font-size: 16px; line-height: 165%; margin-top: 0; margin-bottom: 10px=
;"><br></p>
<p dir=3D"ltr" style=3D"font-family: 'Inter', sans-serif; color: #000000=
; font-size: 16px; line-height: 165%; margin-top: 0; margin-bottom: 0; t=
ext-align: center;">=E2=80=A6Might be the wrong thing to ask. AI can dec=
rease resolution times by<strong> 35%</strong>, improve productivity by<=
strong> 14%</strong>, and save an entire workday per week for your agent=
s. So, the better question is, <strong>how can you channel these benefit=
s for your business?</strong><br><br>Well, we did the research and found=
 <strong>3 AI solutions </strong>you can start using today to unlock you=
r team's full potential. Discover the magic of <strong>AI co-pilots</str=
ong>, <strong>chatbots</strong>, and <strong>sentiment analysis</strong>=
, along with the story of how we got here and expert opinions on where w=
e may go below.</p>

</td>
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td>
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line-height: 0;"></td>
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    <a href=3D"https://mail.cloudtalk.io/te/cl/eyJ2Ijoie1wiYVwiOjYwODUzO=
SxcImxcIjoxMDM1NTcyNzA3Njk1MDIwNTMsXCJyXCI6MTAzNTU3Mjc1MjYyNjQ5Njc2fSIsI=
nMiOiIzNDBlMGE3ZThiMjg5Y2M0In0" target=3D"_blank" style=3D"text-decorati=
on: none;" data-link-id=3D"103557270769502053">
            <img src=3D"https://storage.mlcdn.com/account_image/608539/i=
veGJOrw9O4aeSGwzSxqr0buN2mNztiLiOC9Kblg.png" border=3D"0" alt=3D"AI bann=
er" class=3D"img" width=3D"343.30316742081453" style=3D"display: block;"=
>
        </a>

<p dir=3D"ltr" style=3D"font-family: 'Inter', sans-serif; color: #000000=
; font-size: 16px; line-height: 165%; margin-top: 0; margin-bottom: 10px=
; text-align: center;">Smart sales are the next logical step from AI-pow=
ered customer service. And the technology's impact is just as significan=
t and widespread, too. From <strong>forecasting</strong> and <strong>lea=
d scoring</strong> to <strong>product development</strong>, <strong>anal=
ytics</strong>, and <strong>actual sales</strong> =E2=80=93 AI affects e=
verything. </p>
<p style=3D"font-family: 'Inter', sans-serif; color: #000000; font-size:=
 16px; line-height: 165%; margin-top: 0; margin-bottom: 0; text-align: c=
enter;"><br>Thankfully, you don't have to learn how to navigate this bra=
ve new world alone. In Surfe's latest ebook on <strong>Smart Selling</st=
rong>, you'll learn not only how <strong>AI is revolutionizing sales</st=
rong> but also all of the expert tips and strategies necessary to be a p=
art of the revolution.</p>
                        </td>
                    </tr>
                    <tr>
                        <td height=3D"30" style=3D"line-height:30px;"></=
td>
                    </tr>
                    <tr>
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<a href=3D"https://mail.cloudtalk.io/te/cl/eyJ2Ijoie1wiYVwiO=
jYwODUzOSxcImxcIjoxMDM1NTcyNzA3NzY4NDIwODYsXCJyXCI6MTAzNTU3Mjc1MjYyNjQ5N=
jc2fSIsInMiOiIwNWFkZTg0ODVhNDhlM2E5In0" target=3D"_blank" style=3D"displ=
ay: inline-block; padding: 14px 25px; font-family: 'Inter', sans-serif; =
color: #F8FAFC; font-size: 14px; letter-spacing: 0.025em; text-decoratio=
n: none; border-radius: 6px; line-height: 16px; mso-line-height-rule: at=
-least; word-break: break-all; min-width: 70px; width: auto; max-width: =
90%;" data-link-id=3D"103557270776842086">
                <div><strong>Download the FREE Ebook</strong></div>
            </a>
        </th>
    </tr>
</table>

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    <a href=3D"https://mail.cloudtalk.io/te/cl/eyJ2Ijoie1wiYVwiOjYwODUzO=
SxcImxcIjoxMDM1NTcyNzA3ODUyMzA2OTYsXCJyXCI6MTAzNTU3Mjc1MjYyNjQ5Njc2fSIsI=
nMiOiI5MDhkZjk2NTY2YmM1NzJjIn0" target=3D"_blank" style=3D"text-decorati=
on: none;" data-link-id=3D"103557270785230696">
            <img src=3D"https://storage.mlcdn.com/account_image/608539/S=
lgJ8hz2VDg4xPPgXbA4Z46u51QHZrzJ3OLjVkqO.png" border=3D"0" alt=3D"Video b=
anner" class=3D"img" width=3D"370.3211009174312" style=3D"display: block=
;">
        </a>

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        </tr>
        <tr>
            <td class=3D"col-mobile" width=3D"50" height=3D"0" style=3D"=
line-height: 0;"></td>
            <td>
                <table width=3D"100%" border=3D"0" cellspacing=3D"0" cel=
lpadding=3D"0">
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                        <td height=3D"30" style=3D"line-height:30px;"></=
td>
                    </tr>
                    <tr>
                        <td>
                            <h1 style=3D"font-family: 'Inter', sans-seri=
f; color: #000000; font-size: 36px; line-height: 125%; font-weight: bold=
; font-style: normal; text-decoration: none; ;margin-bottom: 10px; text-=
align: center;">The Secret CFD Strategies to Unlock Your Call Center's P=
otential</h1>
<p dir=3D"ltr" style=3D"font-family: 'Inter', sans-serif; color: #000000=
; font-size: 16px; line-height: 165%; margin-top: 0; margin-bottom: 10px=
; text-align: center;"></p>
<p dir=3D"ltr" style=3D"font-family: 'Inter', sans-serif; color: #000000=
; font-size: 16px; line-height: 165%; margin-top: 0; margin-bottom: 10px=
; text-align: center;">Last month, we spoke to you about the power of co=
nnecting customers to <strong>the right agents</strong> <strong>at the</=
strong> <strong>right time</strong>. This time, we're following up on wh=
at you learned with the <strong>5 final steps</strong> for creating the =
perfect customer experience that only CFD experts know about. </p>
<p style=3D"font-family: 'Inter', sans-serif; color: #000000; font-size:=
 16px; line-height: 165%; margin-top: 0; margin-bottom: 10px; text-align=
: center;"><br>Learn how to <strong>create conference rooms</strong>, <s=
trong>dial extensions</strong>, <strong>collect input </strong>from call=
ers, <strong>create HTTP requests</strong>, and <strong>use condition sp=
litters</strong>. All you need to do is=E2=80=A6</p>
<p style=3D"font-family: 'Inter', sans-serif; color: #000000; font-size:=
 16px; line-height: 165%; margin-top: 0; margin-bottom: 0;"><strong> </s=
trong></p>
                        </td>
                    </tr>
                    <tr>
                        <td height=3D"30" style=3D"line-height:30px;"></=
td>
                    </tr>
                    <tr>
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<a href=3D"https://mail.cloudtalk.io/te/cl/eyJ2Ijoie1wiYVwiO=
jYwODUzOSxcImxcIjoxMDM1NTcyNzA3OTI1NzA3MzAsXCJyXCI6MTAzNTU3Mjc1MjYyNjQ5N=
jc2fSIsInMiOiI1Yjg1ZjEwNDBmY2Y0NGYzIn0" target=3D"_blank" style=3D"displ=
ay: inline-block; padding: 14px 25px; font-family: 'Inter', sans-serif; =
color: #F8FAFC; font-size: 14px; letter-spacing: 0.025em; text-decoratio=
n: none; border-radius: 6px; line-height: 16px; mso-line-height-rule: at=
-least; word-break: break-all; min-width: 70px; width: auto; max-width: =
90%;" data-link-id=3D"103557270792570730">
                <div>Watch the video</div>
            </a>
        </th>
    </tr>
</table>

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