OwlCyberSecurity - MANAGER

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MIME-Version: 1.0 Content-Type: multipart/alternative; boundary="----=_Part_24672082_1175831404.1703006500660" To: Suzana Vrhovac <suzana@digitalaesthetics.org> Date: Tue, 19 Dec 2023 17:21:40 +0000 (UTC) X-LinkedIn-Class: EMAIL-DEFAULT X-LinkedIn-Template: email_series_follow_newsletter_01 X-LinkedIn-fbl: m2-asztix7guohx067ncs40p3qmotdpt55mk64cbdm4gnfcbw0wf0pw0mio6xj2il2r7z9xkvjw3e8wtu6md5mpv71rag1tjukz0ed0tp X-LinkedIn-Id: du31ng-lqcly4h6-dz List-Unsubscribe: <https://www.linkedin.com/newsletters/6972987102741368832?lipi=urn%3Ali%3Apage%3Aemail_email_series_follow_newsletter_01%3BcR2t1n6JSam7PYg%2B0IXr%2BA%3D%3D&midToken=AQGsVZCYJO6vnQ&midSig=2hf_3u0OHh6b41&ek=email_series_follow_newsletter_01&e=du31ng-lqcly4h6-dz&eid=du31ng-lqcly4h6-dz&m=unsub&ts=unsub&li=0&t=plh> Require-Recipient-Valid-Since: suzana@digitalaesthetics.org; Wed, 15 Nov 2023 19:35:50 +0000 X-NCJF-Result: XMcY3A5FmtnkASrcBNgAZtGm2EPxb3956yNsAMFDMJNkXV/HR6dztlprNEkN+Z0 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Decelerating churn 2. Accelerating ch= urn. 3. Constant churn. Why it Matters With decelerating churn, customers c= hurn early, often due to a poor or lacking onboarding experience. Customers= don't receive value. They don't adopt your product and they fail to launch= . Dive Deeper Watch Greg Daines' video from CS100 Do you have early, decele= rating churn in those first 90 days? Let me know. I can help you. Read More https://www.linkedin.com/comm/pulse/what-type-churn-do-you-have-donna-weber= -lyenc?lipi=3Durn%3Ali%3Apage%3Aemail_email_series_follow_newsletter_01%3Bc= R2t1n6JSam7PYg%2B0IXr%2BA%3D%3D&midToken=3DAQGsVZCYJO6vnQ&midSig=3D2hf_3u0O= Hh6b41&trk=3Deml-email_series_follow_newsletter_01-newsletter_content_previ= ew_text-0-readmore_button_&trkEmail=3Deml-email_series_follow_newsletter_01= -newsletter_content_preview_text-0-readmore_button_-null-du31ng~lqcly4h6~dz= -null-null&eid=3Ddu31ng-lqcly4h6-dz&otpToken=3DMWEwNjE4ZTUxYjJlYzFjM2IyMjQw= NGVkNDYxZGU3YjQ4OWNiZDA0MTliYTk4ZDYxNzljNTA1NmQ0OTViNWVmNmYyZDBkZjlkMTNiMGY= 4ODc0ZWJlY2UzOGYxZmE1YWIzMWYwNDc5YWVkYTgwNTVjYzFhZDgyOCwxLDE%3D =20 =20 =20 =20 =20 =20 Know someone who might be interested in this newsletter? Share it with = them. Share this series on LinkedInhttps://www.linkedin.com/e/v2?urlhash=3D_ay7&u= rl=3Dhttps%3A%2F%2Fwww%2Elinkedin%2Ecom%2FshareArticle%3Furl%3Dhttps%253A%2= 52F%252Fwww%252Elinkedin%252Ecom%252Fpulse%252Fwhat-type-churn-do-you-have-= donna-weber-lyenc&lipi=3Durn%3Ali%3Apage%3Aemail_email_series_follow_newsle= tter_01%3BcR2t1n6JSam7PYg%2B0IXr%2BA%3D%3D&midToken=3DAQGsVZCYJO6vnQ&midSig= =3D2hf_3u0OHh6b41&ek=3Demail_series_follow_newsletter_01&e=3Ddu31ng-lqcly4h= 6-dz&eid=3Ddu31ng-lqcly4h6-dz&m=3Dnull&ts=3Dnull&li=3D0&t=3Dplh =20 Share this series on Facebookhttps://www.linkedin.com/e/v2?urlhash=3DTT2I&u= rl=3Dhttps%3A%2F%2Fwww%2Efacebook%2Ecom%2Fsharer%2Fsharer%2Ephp%3Fu%3Dhttps= %3A%2F%2Fwww%2Elinkedin%2Ecom%2Fpulse%2Fwhat-type-churn-do-you-have-donna-w= eber-lyenc&lipi=3Durn%3Ali%3Apage%3Aemail_email_series_follow_newsletter_01= %3BcR2t1n6JSam7PYg%2B0IXr%2BA%3D%3D&midToken=3DAQGsVZCYJO6vnQ&midSig=3D2hf_= 3u0OHh6b41&ek=3Demail_series_follow_newsletter_01&e=3Ddu31ng-lqcly4h6-dz&ei= d=3Ddu31ng-lqcly4h6-dz&m=3Dnull&ts=3Dnull&li=3D0&t=3Dplh =20 Share this series on Twitterhttps://www.linkedin.com/e/v2?urlhash=3DKf0Q&ur= l=3Dhttps%3A%2F%2Fwww%2Etwitter%2Ecom%2Fintent%2Ftweet%3Furl%3Dhttps%3A%2F%= 2Fwww%2Elinkedin%2Ecom%2Fpulse%2Fwhat-type-churn-do-you-have-donna-weber-ly= enc&lipi=3Durn%3Ali%3Apage%3Aemail_email_series_follow_newsletter_01%3BcR2t= 1n6JSam7PYg%2B0IXr%2BA%3D%3D&midToken=3DAQGsVZCYJO6vnQ&midSig=3D2hf_3u0OHh6= b41&ek=3Demail_series_follow_newsletter_01&e=3Ddu31ng-lqcly4h6-dz&eid=3Ddu3= 1ng-lqcly4h6-dz&m=3Dnull&ts=3Dnull&li=3D0&t=3Dplh =20 =20 =20 ---------------------------------------- This email was intended for Suzana Vrhovac (Virtual Tech Assistant | Syste= m strategist I Video editor) Learn why we included this: https://www.linkedin.com/help/linkedin/answer/4= 788?lang=3Den&lipi=3Durn%3Ali%3Apage%3Aemail_email_series_follow_newsletter= _01%3BcR2t1n6JSam7PYg%2B0IXr%2BA%3D%3D&midToken=3DAQGsVZCYJO6vnQ&midSig=3D2= hf_3u0OHh6b41&trk=3Deml-email_series_follow_newsletter_01-SecurityHelp-0-te= xtfooterglimmer&trkEmail=3Deml-email_series_follow_newsletter_01-SecurityHe= lp-0-textfooterglimmer-null-du31ng~lqcly4h6~dz-null-null&eid=3Ddu31ng-lqcly= 4h6-dz&otpToken=3DMWEwNjE4ZTUxYjJlYzFjM2IyMjQwNGVkNDYxZGU3YjQ4OWNiZDA0MTliY= Tk4ZDYxNzljNTA1NmQ0OTViNWVmNmYyZDBkZjlkMTNiMGY4ODc0ZWJlY2UzOGYxZmE1YWIzMWYw= NDc5YWVkYTgwNTVjYzFhZDgyOCwxLDE%3D You are receiving LinkedIn notification emails. 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top: 0px; bottom: 0px; left: 0px; right: 0px; z-index: 1000; margin-bottom: 0px; height: 100%; background-color: #ffffff; .search-bar.isExpanded .switcher-tabs__cancel-btn, .search-bar.isExpanded .switcher-tabs { display: inherit; } } } @media screen and (max-width: 767px) { .stuck .search-bar { transition: height 0.4s, margin-bottom 0.4s ease-in-out; margin-bottom: 0px; height: 0px; } .stuck .search-bar--minified-mobile .search-bar__placeholder { max-height: initial; pointer-events: initial; border-width: 1px; border-style: solid; border-color: rgba(0, 0, 0, 0.6); } } @media screen and (min-width: 767px) { .switcher-tabs .switcher-tabs__button:after { border-bottom: none; } } @media (max-width: 767px) { .tabs__list { padding-left: 16px; padding-right: 16px; } } @media (max-width: 767px) { .typeahead-input__dropdown.typeahead-input__dropdown--show { position: fixed; top: 158px; left: 0px; width: 100vw; min-width: 100vw; } } @media (max-width: 767px) { .base-search-bar .dismissable-input { max-height: 40px; } } @media (max-width: 767px) { .base-main-card__media ~ .base-main-card__info { margin-left: 0px; margin-top: 16px; } } @media (max-width: 767px) { .mx-main-feed-card-no-gutter { margin-left: -16px; margin-right: -16px; } } @media (min-width: 768px) and (max-width: 991px) { .mx-main-feed-card-no-gutter { margin-left: -16px; margin-right: -16px; } } @media (max-width: 767px) { .px-main-feed-card-no-gutter { padding-left: 16px; padding-right: 16px; } } @media (min-width: 768px) and (max-width: 991px) { .px-main-feed-card-no-gutter { margin-left: -16px; margin-right: -16px; padding-left: 16px; padding-right: 16px; } } @media (min-width: 992px) { .filter .collapsible-dropdown__list { max-height: 400px; } } @media (forced-colors: active) { .filter-button--selected { border-width: 4px; } } @media (-ms-high-contrast: active), (forced-colors: active) { .contribution-list .contribution { outline: 1px solid transparent; } .contribution-list .\!contribution { outline: 1px solid transparent !important; } } @media (min-width: 576px) { .article-segment__cta-container { flex-direction: row; align-items: center; justify-content: flex-end; } } @media (min-width: 992px) { .article-segment__cta-container { flex-direction: row; align-items: center; justify-content: flex-start; } } @media (max-width: 575px) { .load-more__cta ~ .total-count::before { content: none; } } @media (max-width: 640px) { #modal-delete-confirmation .modal__footer { border-style: none; } } @media (min-width: 992px) { .base-template.x-article-base-page .base-template__workspace { flex-direction: row; } } @media (max-width: 991px) { .base-template.x-article-base-page { max-height: fit-content; } } @media (max-width: 991px) { .base-template.x-article-base-page { max-height: fit-content; overflow-y: auto; } .base-template.x-article-base-page .base-template__panel { width: auto; border-width: 0; border-style: none; } } @media (min-width: 992px) { .focus-page.x-article-focus-page .focus-page__core-rail { flex-direction: row; } } @media (max-width: 767px) { .base-card .duration { font-size: 12px; font-weight: 400; } } @media (max-width: 767px) { .hide-on-mobile { display: none; } } @media (max-width: 767px) { .social-action-bar__button { flex-direction: row; font-size: 14px; color: rgba(0, 0, 0, 0.6); } } @media (max-width: 767px) { .social-action-bar__icon--svg { margin: 0px; height: 24px; width: 24px; } .social-action-bar__button-text { padding-left: 4px; } } @media screen and (max-width: 767px) { .social-action-bar__icon, .social-action-bar__icon--svg { height: 16px; width: 16px; } .social-action-bar__button { padding-right: 4px; padding-left: 4px; } } @media screen and (max-width: 419px) { .social-action-bar__button { font-size: 12px; padding-right: 1px; } } @media only screen and (min-width: 30.06em) { .card-cta-container-mobile { display: none !important; width: 0 !important; height: 0 !important; overflow: hidden !important; visibility: hidden !important; } .card-cta-container-desktop { display: block !important; width: auto !important; height: auto !important; visibility: visible !important; overflow: visible !important; } } @media (min-width: 576px) { .xs\:left-\[-56px\] { left: -56px; } .xs\:top-0 { top: 0px; } .xs\:left-\[-52px\] { left: -52px; } } @media (min-width: 768px) { .sm\:m-0 { margin: 0px; } .sm\:w-screen { width: 100vw; } .sm\:flex-row { flex-direction: row; } .sm\:pl-0\.5 { padding-left: 4px; } .sm\:pl-0 { padding-left: 0px; } .sm\:text-sm { font-size: 14px; } } @media (min-width: 992px) { .md\:absolute { position: absolute; } .md\:\!absolute { position: absolute !important; } .md\:btn-md { height: min-content; min-height: 48px; border-radius: 24px; padding-top: 12px; padding-bottom: 12px; padding-left: 24px; padding-right: 24px; text-align: center; font-size: 16px; font-weight: 600; line-height: 1.25; } .md\:btn-md, .md\:btn-md:visited, .md\:btn-md:focus { cursor: pointer; text-decoration-line: none; } .md\:left-0 { left: 0px; } .md\:right-0 { right: 0px; } .md\:left-\[-53px\] { left: -53px; } .md\:left-\[-60px\] { left: -60px; } .md\:btn-md, .md\:btn-md:visited, .md\:btn-md:focus { cursor: pointer; text-decoration-line: none; } .md\:btn-md:hover, .md\:btn-md:visited:hover { text-decoration-line: none; } .md\:btn-md:disabled { cursor: not-allowed; } .md\:mt-0 { margin-top: 0px; } .md\:mt-4 { margin-top: 32px; } .md\:mr-4 { margin-right: 32px; } .md\:mb-8 { margin-bottom: 64px; } .md\:-ml-1 { margin-left: -8px; } .md\:mr-0 { margin-right: 0px; } .md\:mr-6 { margin-right: 48px; } .md\:block { display: block; } .md\:flex { display: flex; } .md\:h-4 { height: 32px; } .md\:w-full { width: 100%; } .md\:w-1\/2 { width: 50%; } .md\:w-4 { width: 32px; } .md\:w-\[452px\] { width: 452px; } .md\:w-\[calc\(50\%-40px\)\] { width: calc(50% - 40px); } .md\:w-\[500px\] { width: 500px; } .md\:flex-1 { flex: 1 1 0%; } .md\:items-center { align-items: center; } .md\:justify-center { justify-content: center; } .md\:self-auto { align-self: auto; } .md\:overflow-x-hidden { overflow-x: hidden; } .md\:py-4 { padding-top: 32px; padding-bottom: 32px; } .md\:px-6 { padding-left: 48px; padding-right: 48px; } .md\:px-3 { padding-left: 24px; padding-right: 24px; } .md\:py-1\.5 { padding-top: 12px; padding-bottom: 12px; } .md\:py-1 { padding-top: 8px; padding-bottom: 8px; } .md\:pt-4 { padding-top: 32px; } .md\:pb-6 { padding-bottom: 48px; } .md\:pr-\[320px\] { padding-right: 320px; } .md\:pr-\[88px\] { padding-right: 88px; } .md\:pt-6 { padding-top: 48px; } .md\:pb-\[200px\] { padding-bottom: 200px; } .md\:pt-1 { padding-top: 8px; } .md\:pt-0 { padding-top: 0px; } .md\:text-md { font-size: 16px; } } @media (min-width: 1200px) { .lg\:btn-md { height: min-content; min-height: 48px; border-radius: 24px; padding-top: 12px; padding-bottom: 12px; padding-left: 24px; padding-right: 24px; text-align: center; font-size: 16px; font-weight: 600; line-height: 1.25; } .lg\:btn-md, .lg\:btn-md:visited, .lg\:btn-md:focus { cursor: pointer; text-decoration-line: none; } .lg\:top-0\.5 { top: 4px; } .lg\:top-0 { top: 0px; } .lg\:left-\[-48px\] { left: -48px; } .lg\:left-\[-45px\] { left: -45px; } .lg\:btn-md, .lg\:btn-md:visited, .lg\:btn-md:focus { cursor: pointer; text-decoration-line: none; } .lg\:left-\[-58px\] { left: -58px; } .lg\:left-\[-56px\] { left: -56px; } .lg\:btn-md:hover, .lg\:btn-md:visited:hover { text-decoration-line: none; } .lg\:btn-md:disabled { cursor: not-allowed; } .lg\:my-6 { margin-top: 48px; margin-bottom: 48px; } .lg\:mt-3 { margin-top: 24px; } .lg\:ml-\[-33px\] { margin-left: -33px; } .lg\:mb-2 { margin-bottom: 16px; } .lg\:ml-1 { margin-left: 8px; } .lg\:mb-0 { margin-bottom: 0px; } .lg\:ml-0 { margin-left: 0px; } .lg\:block { display: block; } .lg\:flex { display: flex; } .lg\:inline-flex { display: inline-flex; } .lg\:hidden { display: none; } .lg\:h-\[20px\] { height: 20px; } .lg\:h-6 { height: 48px; } .lg\:w-\[20px\] { width: 20px; } .lg\:w-\[calc\(100\%\+56px\)\] { width: calc(100% + 56px); } .lg\:w-6 { width: 48px; } .lg\:w-\[calc\(50\%-32px\)\] { width: calc(50% - 32px); } .lg\:max-w-x-article-width { max-width: 816px; } .lg\:flex-col { flex-direction: column; } .lg\:items-center { align-items: center; } .lg\:pl-\[40px\] { padding-left: 40px; } .lg\:pr-1 { padding-right: 8px; } .lg\:pl-\[41px\] { padding-left: 41px; } .lg\:text-display-lg { font-size: 48px; } .lg\:text-lg { font-size: 20px; } .lg\:text-md { font-size: 16px; } .lg\:text-sm { font-size: 14px; } } @media (min-width: 1440px) { .xl\:w-\[50px\] { width: 50px; } } @media (max-width: 767px) { .babybear\:invisible { visibility: hidden; } .babybear\:static { position: static; } .babybear\:right-4 { right: 32px; } .babybear\:bottom-0 { bottom: 0px; } .babybear\:\!-top-0\.5 { top: -4px !important; } .babybear\:\!-top-0 { top: -0px !important; } .babybear\:top-0\.5 { top: 4px; } .babybear\:top-0 { top: 0px; } .babybear\:bottom-\[120\%\] { bottom: 120%; } .babybear\:left-3 { left: 24px; } .babybear\:-top-1 { top: -8px; } .babybear\:z-0 { z-index: 0; } .babybear\:btn-sm { height: min-content; min-height: 32px; border-radius: 24px; padding-top: 7px; padding-bottom: 7px; padding-left: 16px; padding-right: 16px; text-align: center; font-size: 14px; font-weight: 600; line-height: 1.25; } .babybear\:btn-sm, .babybear\:btn-sm:visited, .babybear\:btn-sm:focus { cursor: pointer; text-decoration-line: none; } .babybear\:btn-sm:hover, .babybear\:btn-sm:visited:hover { text-decoration-line: none; } .babybear\:btn-sm:disabled { cursor: not-allowed; } .babybear\:m-0 { margin: 0px; } .babybear\:my-2 { margin-top: 16px; margin-bottom: 16px; } .babybear\:mx-0 { margin-left: 0px; margin-right: 0px; } .babybear\:mx-mobile-container-padding { margin-left: 16px; margin-right: 16px; } .babybear\:mt-0 { margin-top: 0px; } .babybear\:mt-3 { margin-top: 24px; } .babybear\:ml-0 { margin-left: 0px; } .babybear\:mr-0 { margin-right: 0px; } .babybear\:mb-2 { margin-bottom: 16px; } .babybear\:mb-0\.5 { margin-bottom: 4px; } .babybear\:mb-0 { margin-bottom: 0px; } .babybear\:mt-0\.5 { margin-top: 4px; } .babybear\:mb-1 { margin-bottom: 8px; } .babybear\:mt-\[6px\] { margin-top: 6px; } .babybear\:ml-\[-9999px\] { margin-left: -9999px; } .babybear\:mb-1\.5 { margin-bottom: 12px; } .babybear\:ml-1 { margin-left: 8px; } .babybear\:btn-secondary-emphasis { box-shadow: 0 0 0 1px #0a66c2; background-color: rgba(0, 0, 0, 0); color: #0a66c2; } .babybear\:btn-secondary-emphasis:visited { box-shadow: 0 0 0 1px #0a66c2; background-color: rgba(0, 0, 0, 0); color: #0a66c2; } .babybear\:btn-secondary-emphasis:focus { box-shadow: 0 0 0 1px #0a66c2; background-color: rgba(0, 0, 0, 0); color: #0a66c2; } .babybear\:flex { display: flex; } .babybear\:btn-secondary-emphasis { box-shadow: 0 0 0 1px #0a66c2; background-color: rgba(0, 0, 0, 0); color: #0a66c2; } .babybear\:btn-secondary-emphasis:visited { box-shadow: 0 0 0 1px #0a66c2; background-color: rgba(0, 0, 0, 0); color: #0a66c2; } .babybear\:btn-secondary-emphasis:focus { box-shadow: 0 0 0 1px #0a66c2; background-color: rgba(0, 0, 0, 0); color: #0a66c2; } .babybear\:btn-secondary-emphasis:hover { box-shadow: 0 0 0 1px #0a66c2; background-color: rgba(112, 181, 249, 0.1); color: #004182; } .babybear\:btn-secondary-emphasis:visited:hover { box-shadow: 0 0 0 1px #0a66c2; background-color: rgba(112, 181, 249, 0.1); color: #004182; } .babybear\:btn-secondary-emphasis:active { box-shadow: 0 0 0 1px #004182; background-color: rgba(112, 181, 249, 0.2); color: #004182; } .babybear\:btn-secondary-emphasis:disabled { box-shadow: 0 0 0 1px rgba(0, 0, 0, 0); background-color: rgba(0, 0, 0, 0.08); color: rgba(0, 0, 0, 0.3); } .babybear\:hidden { display: none; } .babybear\:h-\[64px\] { height: 64px; } .babybear\:h-\[360px\] { height: 360px; } .babybear\:h-6 { height: 48px; } .babybear\:h-\[72px\] { height: 72px; } .babybear\:h-4 { height: 32px; } .babybear\:h-\[27px\] { height: 27px; } .babybear\:h-\[1px\] { height: 1px; } .babybear\:h-\[48px\] { height: 48px; } .babybear\:h-auto { height: auto; } .babybear\:h-\[180px\] { height: 180px; } .babybear\:max-h-\[225px\] { max-height: 225px; } .babybear\:max-h-\[400px\] { max-height: 400px; } .babybear\:max-h-4 { max-height: 32px; } .babybear\:max-h-\[250px\] { max-height: 250px; } .babybear\:min-h-\[134px\] { min-height: 134px; } .babybear\:w-1 { width: 8px; } .babybear\:w-full { width: 100%; } .babybear\:w-\[64px\] { width: 64px; } .babybear\:w-fit { width: fit-content; } .babybear\:w-\[360px\] { width: 360px; } .babybear\:w-11\/12 { width: 91.666667%; } .babybear\:w-\[199px\] { width: 199px; } .babybear\:w-6 { width: 48px; } .babybear\:w-\[27px\] { width: 27px; } .babybear\:w-\[1px\] { width: 1px; } .babybear\:w-\[100vw\] { width: 100vw; } .babybear\:w-\[calc\(100\%-68px\)\] { width: calc(100% - 68px); } .babybear\:min-w-full { min-width: 100%; } .babybear\:max-w-md { max-width: 28rem; } .babybear\:max-w-\[790px\] { max-width: 790px; } .babybear\:max-w-\[32px\] { max-width: 32px; } .babybear\:flex-none { flex: none; } .babybear\:flex-auto { flex: 1 1 auto; } .babybear\:flex-1 { flex: 1 1 0%; } .babybear\:basis-0 { flex-basis: 0px; } .babybear\:basis-1\/2 { flex-basis: 50%; } .babybear\:-translate-x-50\% { transform: translate(0, 0) rotate(0) skewX(0) skewY(0) scaleX(1) scaleY= (1); } @media (max-width: 767px) { .babybear\:-translate-x-50\% { transform: translate(-50%, 0) rotate(90deg) skewX(0) skewY(0) scaleX(= 1) scaleY(1); } @media (max-width: 767px) { .babybear\:-translate-x-50\% { transform: translate(-50%, 0) rotate(90deg) skewX(0) skewY(0) scale= X(1) scaleY(1); } @media (max-width: 767px) { .babybear\:-translate-x-50\% { transform: translate(-50%, 0) rotate(90deg) skewX(0) skewY(0) sca= leX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:-translate-x-50\% { transform: translate(-50%, 0) rotate(90deg) skewX(0) skewY(0) s= caleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:-translate-x-50\% { transform: translate(-50%, 0) rotate(90deg) skewX(0) skewY(0)= scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:-translate-x-50\% { transform: translate(-50%, 0) rotate(90deg) skewX(0) skewY(= 0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:-translate-x-50\% { transform: translate(-50%, 0) rotate(90deg) skewX(0) skew= Y(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:-translate-x-50\% { transform: translate(-50%, 0) rotate(90deg) skewX(0) sk= ewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:-translate-x-50\% { transform: translate(-50%, 0) rotate(90deg) skewX(0) = skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:-translate-x-50\% { transform: translate(-50%, 0) rotate(90deg) skewX(0= ) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:-translate-x-50\% { transform: translate(-50%, 0) rotate(90deg) skewX= (0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:-translate-x-50\% { transform: translate(-50%, 0) rotate(90deg) ske= wX(0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:-translate-x-50\% { transform: translate(-50%, 0) rotate(90deg) s= kewX(0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:-translate-x-50\% { transform: translate(-50%, 0) rotate(90deg)= skewX(0) skewY(0) scaleX(1) scaleY(1); } @media transform: translate(0, 0) rotate(0) s= kewX(0) skewY(0) scaleX(1) scaleY(1); (max-width: 767px) { .babybear\:rotate-90 { transform: translate(-50%, 0) rotate(90de= g) skewX(0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:rotate-90 { transform: translate(-50%, 0) rotate(90= deg) skewX(0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:rotate-90 { transform: translate(-50%, 0) rotate(= 90deg) skewX(0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:rotate-90 { transform: translate(-50%, 0) rotat= e(90deg) skewX(0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:rotate-90 { transform: translate(-50%, 0) rot= ate(90deg) skewX(0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:rotate-90 { transform: translate(-50%, 0) r= otate(90deg) skewX(0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:rotate-90 { transform: translate(-50%, 0)= rotate(90deg) skewX(0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:rotate-90 { transform: translate(-50%, = 0) rotate(90deg) skewX(0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:rotate-90 { transform: translate(-50%= , 0) rotate(90deg) skewX(0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px) { .babybear\:rotate-90 { transform: translate(-5= 0%, 0) rotate(90deg) skewX(0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767px)= { .babybear\:rotate-90 { transform: translate(= -50%, 0) rotate(90deg) skewX(0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 767p= x) { .babybear\:rotate-90 = { transform: translat= e(-50%, 0) rotate(90deg) skewX(0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: 76= 7px) { .babybear\:rotate-9= 0 { transform: transl= ate(-50%, 0) rotate(90deg) skewX(0) skewY(0) scaleX(1) scaleY(1); } @media (max-width: = 767px) { .babybear\:rotate= -90 { transform: tran= slate(-50%, 0) rotate(90deg) skewX(0) skewY(0) scaleX(1) scaleY(1); } border-radius: 8p= x; border-width: 1px; border-style: solid; border-color: rgba(0, 0, 0, 0.08); background-color: #ffffff; .babybear\:flex-row { flex-direction:= row; } .babybear\:flex-c= ol { flex-direction:= column; } .babybear\:flex-w= rap { flex-wrap: wrap= ; } .babybear\:items-= start { align-items: fl= ex-start; } .babybear\:items-= center { align-items: ce= nter; } .babybear\:justif= y-start { justify-content= : flex-start; } .babybear\:justif= y-end { justify-content= : flex-end; } .babybear\:justif= y-center { justify-content= : center; } .babybear\:justif= y-around { justify-content= : space-around; } .babybear\:self-s= tart { align-self: fle= x-start; } .babybear\:self-c= enter { align-self: cen= ter; } .babybear\:overfl= ow-y-auto { overflow-y: aut= o; } .babybear\:rounde= d-\[0px\] { border-radius: = 0px; } .babybear\:border= -b-1 { border-bottom-w= idth: 1px; } .babybear\:border= -solid { border-style: s= olid; } .babybear\:border= -color-border-low-emphasis { border-color: r= gba(0, 0, 0, 0.3); } .babybear\:bg-col= or-transparent { background-colo= r: rgba(0, 0, 0, 0); } .babybear\:bg-col= or-brand { background-colo= r: #0a66c2; } .babybear\:p-2 { padding: 16px; } .babybear\:p-0 { padding: 0px; } .babybear\:py-1 { padding-top: 8p= x; padding-bottom:= 8px; } .babybear\:px-0 { padding-left: 0= px; padding-right: = 0px; } .babybear\:px-2 { padding-left: 1= 6px; padding-right: = 16px; } .babybear\:px-mob= ile-container-padding { padding-left: 1= 6px; padding-right: = 16px; } .babybear\:py-3 { padding-top: 24= px; padding-bottom:= 24px; } .babybear\:py-1\.= 5 { padding-top: 12= px; padding-bottom:= 12px; } .babybear\:pt-4 { padding-top: 32= px; } .babybear\:pr-0\.= 5 { padding-right: = 4px; } .babybear\:pr-0 { padding-right: = 0px; } .babybear\:pl-0\.= 5 { padding-left: 4= px; } .babybear\:pl-0 { padding-left: 0= px; } .babybear\:pt-0\.= 5 { padding-top: 4p= x; } .babybear\:pb-0 { padding-bottom:= 0px; } .babybear\:pt-0 { padding-top: 0p= x; } .babybear\:pb-2 { padding-bottom:= 16px; } .babybear\:text-x= l { font-size: 24px= ; } .babybear\:text-s= m { font-size: 14px= ; } .babybear\:text-\= [10px\] { font-size: 10px= ; } .babybear\:text-m= d { font-size: 16px= ; } .babybear\:text-x= s { font-size: 12px= ; } .babybear\:text-l= g { font-size: 20px= ; } .babybear\:font-b= old { font-weight: 60= 0; } .babybear\:leadin= g-\[150px\] { line-height: 15= 0px; } .babybear\:last\:= border-b-0:last-child { border-bottom-w= idth: 0; } } } } } } } } } } } } } } } } } } } } } } } } } } } } } } @media (max-width: 991px) { .babymamabear\:px-mobile-container-padding { padding-left: 16px; padding-right: 16px; } } @media (min-width: 768px) and (max-width: 991px) { .mamabear\:absolute { position: absolute; } .mamabear\:right-4 { right: 32px; } .mamabear\:-top-0\.5 { top: -4px; } .mamabear\:-top-0 { top: -0px; } .mamabear\:top-\[58px\] { top: 58px; } .mamabear\:-top-1 { top: -8px; } .mamabear\:mt-\[68px\] { margin-top: 68px; } .mamabear\:mr-3 { margin-right: 24px; } .mamabear\:flex { display: flex; } .mamabear\:hidden { display: none; } .mamabear\:\!h-4 { height: 32px !important; } .mamabear\:h-\[100\%\] { height: 100%; } .mamabear\:\!min-h-\[32px\] { min-height: 32px !important; } .mamabear\:w-\[744px\] { width: 744px; } .mamabear\:w-full { width: 100%; } .mamabear\:w-\[calc\(100\%-97px\)\] { width: calc(100% - 97px); } .mamabear\:min-w-0 { min-width: 0px; } .mamabear\:max-w-\[790px\] { max-width: 790px; } .mamabear\:flex-shrink-0 { flex-shrink: 0; } .mamabear\:container-lined { border-radius: 8px; border-width: 1px; border-style: solid; border-color: rgba(0, 0, 0, 0.08); background-color: #ffffff; } .mamabear\:container-raised { border-radius: 8px; background-color: #ffffff; box-shadow: 0px 4px 12px rgba(0, 0, 0, 0.3); } .mamabear\:flex-row { flex-direction: row; } .mamabear\:flex-col { flex-direction: column; } .mamabear\:flex-wrap { flex-wrap: wrap; } .mamabear\:items-start { align-items: flex-start; } .mamabear\:items-center { align-items: center; } .mamabear\:justify-start { justify-content: flex-start; } .mamabear\:gap-y-1 { row-gap: 8px; } .mamabear\:self-center { align-self: center; } .mamabear\:rounded-tr-none { border-top-right-radius: 0px; } .mamabear\:px-3 { padding-left: 24px; padding-right: 24px; } .mamabear\:px-mobile-container-padding { padding-left: 16px; padding-right: 16px; } .mamabear\:py-3 { padding-top: 24px; padding-bottom: 24px; } .mamabear\:px-2 { padding-left: 16px; padding-right: 16px; } .mamabear\:pt-desktop-content-top-margin { padding-top: 16px; } .mamabear\:tab-vertical.tab-sm, .mamabear\:tab-vertical .tab-md, .mamabear\:tab-vertical .tab-lg { justify-content: flex-start; } .mamabear\:tab-vertical.tab-selected:after { position: absolute; left: 0px; height: 100%; content: undefined; border-left: 4px solid rgba(0, 0, 0, 0.9); } @media (min-width: 768px) and (max-width: 991px) { .mamabear\:tab-vertical.tab-selected:after { content: ""; } @media (min-width: 768px) { .papamamabear\:pt-desktop-content-top-margin { padding-top: 16px; } @media (min-width: 992px) { .papabear\:absolute { position: absolute; } .papabear\:btn-md { height: min-content; min-height: 48px; border-radius: 24px; padding-top: 12px; padding-bottom: 12px; padding-left: 24px; padding-right: 24px; text-align: center; font-size: 16px; font-weight: 600; line-height: 1.25; } .papabear\:btn-md, .papabear\:btn-md:visited, .papabear\:btn-md:focus { cursor: pointer; text-decoration-line: none; } .papabear\:top-\[58px\] { top: 58px; } .papabear\:-top-1 { top: -8px; } .papabear\:btn-md:hover, .papabear\:btn-md:visited:hover { text-decoration-line: none; } .papabear\:btn-md:disabled { cursor: not-allowed; } .papabear\:mx-auto { margin-left: auto; margin-right: auto; } .papabear\:\!mx-2 { margin-left: 16px !important; margin-right: 16px !important; } .papabear\:mt-\[68px\] { margin-top: 68px; } .papabear\:mt-\[-100px\] { margin-top: -100px; } .papabear\:mb-\[18px\] { margin-bottom: 18px; } .papabear\:mt-0 { margin-top: 0px; } .papabear\:mt-0\.5 { margin-top: 4px; } .papabear\:mr-2 { margin-right: 16px; } .papabear\:mr-3 { margin-right: 24px; } .papabear\:ml-column-gutter { margin-left: 24px; } .papabear\:inline-block { display: inline-block; } .papabear\:flex { display: flex; } .papabear\:hidden { display: none; } .papabear\:\!h-4 { height: 32px !important; } .papabear\:h-6 { height: 48px; } .papabear\:h-\[34px\] { height: 34px; } .papabear\:h-\[100\%\] { height: 100%; } .papabear\:max-h-\[calc\(100vh-4rem\)\] { max-height: calc(100vh - 4rem); } .papabear\:min-h-\[96px\] { min-height: 96px; } .papabear\:\!min-h-\[32px\] { min-height: 32px !important; } .papabear\:w-\[400px\] { width: 400px; } .papabear\:w-content-max-w { width: 1128px; } .papabear\:w-core-rail-width { width: 784px; } .papabear\:w-right-rail-width { width: calc(1128px - 24px - 784px); } .papabear\:w-auto { width: auto; } .papabear\:w-\[1128px\] { width: 1128px; } .papabear\:w-\[135px\] { width: 135px; } .papabear\:w-\[calc\(100\%-97px\)\] { width: calc(100% - 97px); } .papabear\:min-w-0 { min-width: 0px; } .papabear\:max-w-\[550px\] { max-width: 550px; } .papabear\:flex-shrink-0 { flex-shrink: 0; } .papabear\:container-lined { border-radius: 8px; border-width: 1px; border-style: solid; border-color: rgba(0, 0, 0, 0.08); background-color: #ffffff; } .papabear\:container-raised { border-radius: 8px; background-color: #ffffff; box-shadow: 0px 4px 12px rgba(0, 0, 0, 0.3); } .papabear\:flex-col { flex-direction: column; } .papabear\:flex-nowrap { flex-wrap: nowrap; } .papabear\:items-start { align-items: flex-start; } .papabear\:justify-start { justify-content: flex-start; } .papabear\:justify-center { justify-content: center; } .papabear\:self-start { align-self: flex-start; } .papabear\:rounded-tr-none { border-top-right-radius: 0px; } .papabear\:border-4 { border-width: 4px; } .papabear\:p-details-container-padding { padding: 24px; } .papabear\:p-0 { padding: 0px; } .papabear\:py-2 { padding-top: 16px; padding-bottom: 16px; } .papabear\:pt-desktop-content-top-margin { padding-top: 16px; } .papabear\:text-xl { font-size: 24px; } .papabear\:tab-vertical.tab-sm, .papabear\:tab-vertical .tab-md, .papabear\:tab-vertical .tab-lg { justify-content: flex-start; } .papabear\:tab-vertical.tab-selected:after { position: absolute; left: 0px; height: 100%; content: undefined; border-left: 4px solid rgba(0, 0, 0, 0.9); } @media (min-width: 992px) { .papabear\:tab-vertical.tab-selected:after { content: ""; } } } } } } </style></head> <body dir=3D"ltr" class=3D"font-sans bg-color-background-ca= nvas w-full m-0 p-0 pt-1" style=3D"-webkit-text-size-adjust: 100%; -ms-text= -size-adjust: 100%; margin: 0px; width: 100%; background-color: #f3f2f0; pa= dding: 0px; padding-top: 8px; font-family: -apple-system, system-ui, BlinkM= acSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Fira Sans', Ubuntu, Ox= ygen, 'Oxygen Sans', Cantarell, 'Droid Sans', 'Apple Color Emoji', 'Segoe U= I Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Lucida Grande', Helvetica, = Arial, sans-serif;"> <div class=3D"h-0 opacity-0 text-transparent invisible= overflow-hidden w-0 max-h-[0]" style=3D"visibility: hidden; height: 0px; m= ax-height: 0; width: 0px; overflow: hidden; opacity: 0; mso-hide: all;" dat= a-email-preheader=3D"true">I learned from Greg Daines, Customer Success Exp= ert and Head of ChurnRX, that=E2=80=A6</div> <div class=3D"h-0 opacity-0 te= xt-transparent invisible overflow-hidden w-0 max-h-[0]" style=3D"visibility= : hidden; height: 0px; max-height: 0; width: 0px; overflow: hidden; opacity= : 0; mso-hide: all;"> =CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD= =8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0 =CD= =8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F= =C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0 =CD=8F=C2=A0=CD=8F=C2=A0=CD=8F= =C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2= =A0=CD=8F=C2=A0 =CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2= =A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0 =CD=8F=C2= =A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0= =CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0 =CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0= =CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD= =8F=C2=A0 =CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD= =8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0 =CD=8F=C2=A0=CD= =8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F= =C2=A0=CD=8F=C2=A0=CD=8F=C2=A0 =CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F= =C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2= =A0 =CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2= =A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0 =CD=8F=C2=A0=CD=8F=C2= =A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0= =CD=8F=C2=A0=CD=8F=C2=A0 =CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0= =CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0 = =CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD= =8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0 =CD=8F=C2=A0=CD=8F=C2=A0=CD= =8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F= =C2=A0=CD=8F=C2=A0 =CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F= =C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0 =CD=8F= =C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2= =A0=CD=8F=C2=A0=CD=8F=C2=A0=CD=8F=C2=A0 </div> <table role=3D"presentation"= valign=3D"top" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"5= 12" align=3D"center" class=3D"mercado-container w-[512px] max-w-[512px] mx-= auto my-0 p-0 bg-color-background-container" style=3D"-webkit-text-size-adj= ust: 100%; 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cursor: pointer; display: inline-block; text-decoratio= n: none; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; width:= 84px;"> <img class=3D"block" alt=3D"LinkedIn" src=3D"https://www.linkedin.= com/comm/dms/logo?badgeTheme=3Dmercado&amp;lipi=3Durn%3Ali%3Apage%3Aemail_e= mail_series_follow_newsletter_01%3BcR2t1n6JSam7PYg%2B0IXr%2BA%3D%3D&amp;mid= Sig=3D2hf_3u0OHh6b41&amp;midToken=3DAQGsVZCYJO6vnQ&amp;trkEmail=3Deml-email= _series_follow_newsletter_01-null-0-comms%7Ebadging%7Edynamic%7Eglimmer-nul= l-du31ng%7Elqcly4h6%7Edz-null-null&amp;trk=3Deml-email_series_follow_newsle= tter_01-null-0-comms%7Ebadging%7Edynamic%7Eglimmer&amp;_sig=3D0dKihfc2Lh6b4= 1" data-test-header-dynamic-badging-img style=3D"outline: none; text-decora= tion: none; -ms-interpolation-mode: bicubic; display: block;"> </a> </td> <= td valign=3D"middle" align=3D"right" style=3D"-webkit-text-size-adjust: 100= %; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt= ;"> <table role=3D"presentation" valign=3D"top" border=3D"0" cellspacing=3D= "0" cellpadding=3D"0" width=3D"100%" data-test-header-profile style=3D"-web= kit-text-size-adjust: 100%; 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text-decoration: none; -web= kit-text-size-adjust: 100%; -ms-text-size-adjust: 100%;"> <img alt=3D"Suzan= a Vrhovac" src=3D"https://media.licdn.com/dms/image/C5603AQE2fwZi1-CLNg/pro= file-displayphoto-shrink_200_200/0/1626918826211?e=3D2147483647&amp;v=3Dbet= a&amp;t=3DHBf__H9Aa73FzHU_f-AL8B_7RX9_PyFM9ew68scoFX4" class=3D"rounded-[10= 0%] w-[32px] h-[32px]" style=3D"outline: none; text-decoration: none; -ms-i= nterpolation-mode: bicubic; height: 32px; width: 32px; border-radius: 100%;= " width=3D"32" height=3D"32"> </a> </td> </tr> </tbody> </table> </td> </tr= > </tbody> </table> </td> </tr> <tr> <td class=3D"px-0 pb-3" style=3D"-webk= it-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0p= t; mso-table-rspace: 0pt; padding-left: 0px; padding-right: 0px; padding-bo= ttom: 24px;"> <div> <table role=3D"presentation" valign=3D"top" border=3D"0= " cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" style=3D"-webkit-text-= size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-t= able-rspace: 0pt;"> <tbody> <tr> <td class=3D"px-3 pb-2" style=3D"-webkit-t= ext-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; m= so-table-rspace: 0pt; padding-left: 24px; padding-right: 24px; padding-bott= om: 16px;"> <h1 class=3D"break-words font-sans text-sm font-medium uppercas= e leading-regular tracking-widest text-system-gray-70" data-test-id=3D"emai= l-header" style=3D"margin: 0; overflow-wrap: break-word; font-family: -appl= e-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neu= e', 'Fira Sans', Ubuntu, Oxygen, 'Oxygen Sans', Cantarell, 'Droid Sans', 'A= pple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', '= Lucida Grande', Helvetica, Arial, sans-serif; font-size: 14px; font-weight:= 500; text-transform: uppercase; line-height: 1.25; letter-spacing: 0.1em; = color: #666666;"> Newsletter on LinkedIn </h1> </td> </tr> <tr> <td data-te= st-id=3D"newsletter-entity-lockup" class=3D"px-3 pb-2" style=3D"-webkit-tex= t-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso= -table-rspace: 0pt; padding-left: 24px; padding-right: 24px; padding-bottom= : 16px;"> <table role=3D"presentation" valign=3D"top" border=3D"0" cellspac= ing=3D"0" cellpadding=3D"0" width=3D"100%" style=3D"-webkit-text-size-adjus= t: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspac= e: 0pt;"> <tbody> <tr> <td valign=3D"top" class=3D"pr-1 w-8" style=3D"-webk= it-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0p= t; mso-table-rspace: 0pt; width: 64px; padding-right: 8px;" width=3D"64"> <= a href=3D"https://www.linkedin.com/comm/newsletters/6972987102741368832?lip= i=3Durn%3Ali%3Apage%3Aemail_email_series_follow_newsletter_01%3BcR2t1n6JSam= 7PYg%2B0IXr%2BA%3D%3D&amp;midToken=3DAQGsVZCYJO6vnQ&amp;midSig=3D2hf_3u0OHh= 6b41&amp;trk=3Deml-email_series_follow_newsletter_01-newsletter_entity_lock= up-0-newsletter_entity_cta&amp;trkEmail=3Deml-email_series_follow_newslette= r_01-newsletter_entity_lockup-0-newsletter_entity_cta-null-du31ng~lqcly4h6~= dz-null-null&amp;eid=3Ddu31ng-lqcly4h6-dz&amp;otpToken=3DMWEwNjE4ZTUxYjJlYz= FjM2IyMjQwNGVkNDYxZGU3YjQ4OWNiZDA0MTliYTk4ZDYxNzljNTA1NmQ0OTViNWVmNmYyZDBkZ= jlkMTNiMGY4ODc0ZWJlY2UzOGYxZmE1YWIzMWYwNDc5YWVkYTgwNTVjYzFhZDgyOCwxLDE%3D" = target=3D"_blank" style=3D"color: #0a66c2; cursor: pointer; display: inline= -block; text-decoration: none; -webkit-text-size-adjust: 100%; -ms-text-siz= e-adjust: 100%;"> <img class=3D"inline-block relative bg-color-entity-ghost= -background w-8 h-8" src=3D"https://media.licdn.com/dms/image/D5612AQEKiOcJ= geDrFQ/series-logo_image-shrink_100_100/0/1662489623525?e=3D2147483647&amp;= v=3Dbeta&amp;t=3DyeM1Kq2yfz0-t6O3yukyyaTUQoo5kq0zpwF8QtWWhp0" alt=3D"Donna'= s Onboarding Insights" style=3D"outline: none; text-decoration: none; -ms-i= nterpolation-mode: bicubic; position: relative; display: inline-block; heig= ht: 64px; width: 64px; background-color: #eae6df;" width=3D"64" height=3D"6= 4"> </a> </td> <td valign=3D"top" style=3D"-webkit-text-size-adjust: 100%; = -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt;">= <table role=3D"presentation" valign=3D"top" border=3D"0" cellspacing=3D"0"= cellpadding=3D"0" width=3D"100%" style=3D"-webkit-text-size-adjust: 100%; = -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt;">= <tbody> <tr> <td style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-ad= just: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"> <a href=3D"http= s://www.linkedin.com/comm/newsletters/6972987102741368832?lipi=3Durn%3Ali%3= Apage%3Aemail_email_series_follow_newsletter_01%3BcR2t1n6JSam7PYg%2B0IXr%2B= A%3D%3D&amp;midToken=3DAQGsVZCYJO6vnQ&amp;midSig=3D2hf_3u0OHh6b41&amp;trk= =3Deml-email_series_follow_newsletter_01-newsletter_entity_lockup-0-newslet= ter_entity_cta&amp;trkEmail=3Deml-email_series_follow_newsletter_01-newslet= ter_entity_lockup-0-newsletter_entity_cta-null-du31ng~lqcly4h6~dz-null-null= &amp;eid=3Ddu31ng-lqcly4h6-dz&amp;otpToken=3DMWEwNjE4ZTUxYjJlYzFjM2IyMjQwNG= VkNDYxZGU3YjQ4OWNiZDA0MTliYTk4ZDYxNzljNTA1NmQ0OTViNWVmNmYyZDBkZjlkMTNiMGY4O= Dc0ZWJlY2UzOGYxZmE1YWIzMWYwNDc5YWVkYTgwNTVjYzFhZDgyOCwxLDE%3D" target=3D"_b= lank" class=3D"no-underline" style=3D"color: #0a66c2; cursor: pointer; disp= lay: inline-block; text-decoration: none; -webkit-text-size-adjust: 100%; -= ms-text-size-adjust: 100%; text-decoration-line: none;"> <span class=3D"fon= t-[700] text-md m-0 pb-0.25 break-words leading-regular text-system-gray-90= " style=3D"margin: 0px; overflow-wrap: break-word; padding-bottom: 2px; fon= t-size: 16px; font-weight: 700; line-height: 1.25; color: #282828;"> Donna'= s Onboarding Insights </span> </a> </td> </tr> <tr> <td style=3D"-webkit-te= xt-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; ms= o-table-rspace: 0pt;"> <a href=3D"https://www.linkedin.com/comm/newsletters= /6972987102741368832?lipi=3Durn%3Ali%3Apage%3Aemail_email_series_follow_new= sletter_01%3BcR2t1n6JSam7PYg%2B0IXr%2BA%3D%3D&amp;midToken=3DAQGsVZCYJO6vnQ= &amp;midSig=3D2hf_3u0OHh6b41&amp;trk=3Deml-email_series_follow_newsletter_0= 1-newsletter_entity_lockup-0-newsletter_entity_cta&amp;trkEmail=3Deml-email= _series_follow_newsletter_01-newsletter_entity_lockup-0-newsletter_entity_c= ta-null-du31ng~lqcly4h6~dz-null-null&amp;eid=3Ddu31ng-lqcly4h6-dz&amp;otpTo= ken=3DMWEwNjE4ZTUxYjJlYzFjM2IyMjQwNGVkNDYxZGU3YjQ4OWNiZDA0MTliYTk4ZDYxNzljN= TA1NmQ0OTViNWVmNmYyZDBkZjlkMTNiMGY4ODc0ZWJlY2UzOGYxZmE1YWIzMWYwNDc5YWVkYTgw= NTVjYzFhZDgyOCwxLDE%3D" target=3D"_blank" class=3D"no-underline" style=3D"c= olor: #0a66c2; cursor: pointer; display: inline-block; text-decoration: non= e; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; text-decorat= ion-line: none;"> <span class=3D"text-sm m-0 text-cool-gray-70 break-words = font-normal leading-regular" style=3D"margin: 0px; overflow-wrap: break-wor= d; font-size: 14px; font-weight: 400; line-height: 1.25; color: #56687a;"> = Customer Onboarding insights to transform new &amp; existing customers into= loyal champions. </span> </a> </td> </tr> </tbody> </table> </td> </tr> </= tbody> </table> </td> </tr> <tr> <td data-test-id=3D"newsletter-author-lock= up" class=3D"px-3 pb-2" valign=3D"middle" style=3D"-webkit-text-size-adjust= : 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace= : 0pt; padding-left: 24px; padding-right: 24px; padding-bottom: 16px;"> <ta= ble role=3D"presentation" valign=3D"top" border=3D"0" cellspacing=3D"0" cel= lpadding=3D"0" width=3D"100%" style=3D"-webkit-text-size-adjust: 100%; -ms-= text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"> <tb= ody> <tr> <td valign=3D"middle" align=3D"left" class=3D"pr-1 w-4" style=3D"= -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspac= e: 0pt; mso-table-rspace: 0pt; width: 32px; padding-right: 8px;" width=3D"3= 2"> <a href=3D"https://www.linkedin.com/comm/in/donnaweb?lipi=3Durn%3Ali%3A= page%3Aemail_email_series_follow_newsletter_01%3BcR2t1n6JSam7PYg%2B0IXr%2BA= %3D%3D&amp;midToken=3DAQGsVZCYJO6vnQ&amp;midSig=3D2hf_3u0OHh6b41&amp;trk=3D= eml-email_series_follow_newsletter_01-newsletter_author_lockup-0-newsletter= _author_cta&amp;trkEmail=3Deml-email_series_follow_newsletter_01-newsletter= _author_lockup-0-newsletter_author_cta-null-du31ng~lqcly4h6~dz-null-null&am= p;eid=3Ddu31ng-lqcly4h6-dz&amp;otpToken=3DMWEwNjE4ZTUxYjJlYzFjM2IyMjQwNGVkN= DYxZGU3YjQ4OWNiZDA0MTliYTk4ZDYxNzljNTA1NmQ0OTViNWVmNmYyZDBkZjlkMTNiMGY4ODc0= ZWJlY2UzOGYxZmE1YWIzMWYwNDc5YWVkYTgwNTVjYzFhZDgyOCwxLDE%3D" target=3D"_blan= k" style=3D"color: #0a66c2; cursor: pointer; display: inline-block; text-de= coration: none; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%;= "> <img class=3D"inline-block relative bg-color-entity-ghost-background cli= p-path-circle-50 rounded-full w-4 h-4 align-middle" src=3D"https://media.li= cdn.com/dms/image/C4E03AQHj48yt1_Uelw/profile-displayphoto-shrink_400_400/0= /1579135727193?e=3D2147483647&amp;v=3Dbeta&amp;t=3D8ooMBrO5IDyCl7VdoV9sF8eB= tWYyEK3zvsGFE-LA4Xo" alt=3D"Author image" style=3D"outline: none; text-deco= ration: none; -ms-interpolation-mode: bicubic; position: relative; display:= inline-block; height: 32px; width: 32px; border-radius: 9999px; background= -color: #eae6df; vertical-align: middle; clip-path: circle(50%);" width=3D"= 32" height=3D"32"> </a> </td> <td valign=3D"middle" class=3D"align-middle" = style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-ta= ble-lspace: 0pt; mso-table-rspace: 0pt; vertical-align: middle;"> <table ro= le=3D"presentation" valign=3D"top" border=3D"0" cellspacing=3D"0" cellpaddi= ng=3D"0" width=3D"100%" style=3D"-webkit-text-size-adjust: 100%; -ms-text-s= ize-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"> <tbody> <= tr> <td style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%= ; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"> <a href=3D"https://www.li= nkedin.com/comm/in/donnaweb?lipi=3Durn%3Ali%3Apage%3Aemail_email_series_fol= low_newsletter_01%3BcR2t1n6JSam7PYg%2B0IXr%2BA%3D%3D&amp;midToken=3DAQGsVZC= YJO6vnQ&amp;midSig=3D2hf_3u0OHh6b41&amp;trk=3Deml-email_series_follow_newsl= etter_01-newsletter_author_lockup-0-newsletter_author_cta&amp;trkEmail=3Dem= l-email_series_follow_newsletter_01-newsletter_author_lockup-0-newsletter_a= uthor_cta-null-du31ng~lqcly4h6~dz-null-null&amp;eid=3Ddu31ng-lqcly4h6-dz&am= p;otpToken=3DMWEwNjE4ZTUxYjJlYzFjM2IyMjQwNGVkNDYxZGU3YjQ4OWNiZDA0MTliYTk4ZD= YxNzljNTA1NmQ0OTViNWVmNmYyZDBkZjlkMTNiMGY4ODc0ZWJlY2UzOGYxZmE1YWIzMWYwNDc5Y= WVkYTgwNTVjYzFhZDgyOCwxLDE%3D" target=3D"_blank" class=3D"no-underline" sty= le=3D"color: #0a66c2; cursor: pointer; display: inline-block; text-decorati= on: none; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; text-= decoration-line: none;"> <span class=3D"font-[700] text-sm m-0 pb-0.25 text= -system-gray-90 leading-regular" style=3D"margin: 0px; padding-bottom: 2px;= font-size: 14px; font-weight: 700; line-height: 1.25; color: #282828;">Don= na Weber</span> </a> </td> </tr> <tr> <td style=3D"-webkit-text-size-adjust= : 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace= : 0pt;"> <a href=3D"https://www.linkedin.com/comm/in/donnaweb?lipi=3Durn%3A= li%3Apage%3Aemail_email_series_follow_newsletter_01%3BcR2t1n6JSam7PYg%2B0IX= r%2BA%3D%3D&amp;midToken=3DAQGsVZCYJO6vnQ&amp;midSig=3D2hf_3u0OHh6b41&amp;t= rk=3Deml-email_series_follow_newsletter_01-newsletter_author_lockup-0-newsl= etter_author_cta&amp;trkEmail=3Deml-email_series_follow_newsletter_01-newsl= etter_author_lockup-0-newsletter_author_cta-null-du31ng~lqcly4h6~dz-null-nu= ll&amp;eid=3Ddu31ng-lqcly4h6-dz&amp;otpToken=3DMWEwNjE4ZTUxYjJlYzFjM2IyMjQw= NGVkNDYxZGU3YjQ4OWNiZDA0MTliYTk4ZDYxNzljNTA1NmQ0OTViNWVmNmYyZDBkZjlkMTNiMGY= 4ODc0ZWJlY2UzOGYxZmE1YWIzMWYwNDc5YWVkYTgwNTVjYzFhZDgyOCwxLDE%3D" target=3D"= _blank" class=3D"no-underline" style=3D"color: #0a66c2; cursor: pointer; di= splay: inline-block; text-decoration: none; -webkit-text-size-adjust: 100%;= -ms-text-size-adjust: 100%; text-decoration-line: none;"> <span class=3D"t= ext-xs m-0 text-cool-gray-70" data-test-id=3D"headline" style=3D"margin: 0p= x; font-size: 12px; color: #56687a;"> I help high growth companies increase= customer retention and grow profits | Top 25 Customer Success Influencer |= Tea Snob </span> </a> </td> </tr> </tbody> </table> </td> </tr> </tbody> <= /table> </td> </tr> <tr data-test-id=3D"newsletter-hero-banner"> <td class= =3D"bg-color-surface-accent-4 py-2 px-3 leading-regular" style=3D"-webkit-t= ext-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; m= so-table-rspace: 0pt; background-color: #dde7f1; padding-left: 24px; paddin= g-right: 24px; padding-top: 16px; padding-bottom: 16px; line-height: 1.25;"= > <a href=3D"https://www.linkedin.com/comm/pulse/what-type-churn-do-you-hav= e-donna-weber-lyenc?lipi=3Durn%3Ali%3Apage%3Aemail_email_series_follow_news= letter_01%3BcR2t1n6JSam7PYg%2B0IXr%2BA%3D%3D&amp;midToken=3DAQGsVZCYJO6vnQ&= amp;midSig=3D2hf_3u0OHh6b41&amp;trk=3Deml-email_series_follow_newsletter_01= -newsletter_hero_banner-0-open_on_linkedin_cta&amp;trkEmail=3Deml-email_ser= ies_follow_newsletter_01-newsletter_hero_banner-0-open_on_linkedin_cta-null= -du31ng~lqcly4h6~dz-null-null&amp;eid=3Ddu31ng-lqcly4h6-dz&amp;otpToken=3DM= WEwNjE4ZTUxYjJlYzFjM2IyMjQwNGVkNDYxZGU3YjQ4OWNiZDA0MTliYTk4ZDYxNzljNTA1NmQ0= OTViNWVmNmYyZDBkZjlkMTNiMGY4ODc0ZWJlY2UzOGYxZmE1YWIzMWYwNDc5YWVkYTgwNTVjYzF= hZDgyOCwxLDE%3D" target=3D"_blank" class=3D"text-color-text no-underline" s= tyle=3D"cursor: pointer; display: inline-block; text-decoration: none; -web= kit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; color: rgba(0, 0, 0= , 0.9); text-decoration-line: none;"> See what others are saying about this= topic:<span class=3D"text-md font-normal leading-regular text-color-brand"= style=3D"font-size: 16px; font-weight: 400; line-height: 1.25; color: #0a6= 6c2;"> Open on Linkedin</span> </a> </td> </tr> <tr data-test-id=3D"newslet= ter-content-preview"> <td class=3D"px-3 pt-2" style=3D"-webkit-text-size-ad= just: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rs= pace: 0pt; padding-left: 24px; padding-right: 24px; padding-top: 16px;"> <t= able role=3D"presentation" valign=3D"top" border=3D"0" cellspacing=3D"0" ce= llpadding=3D"0" width=3D"100%" style=3D"-webkit-text-size-adjust: 100%; -ms= -text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"> <t= body> <tr> <td class=3D"overflow-hidden " style=3D"-webkit-text-size-adjust= : 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace= : 0pt; overflow: hidden;"> <table role=3D"presentation" valign=3D"top" bord= er=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" style=3D"-webki= t-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt= ; mso-table-rspace: 0pt;"> <tbody> <tr> <td style=3D"-webkit-text-size-adju= st: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspa= ce: 0pt;"> <a href=3D"https://www.linkedin.com/comm/pulse/what-type-churn-d= o-you-have-donna-weber-lyenc?lipi=3Durn%3Ali%3Apage%3Aemail_email_series_fo= llow_newsletter_01%3BcR2t1n6JSam7PYg%2B0IXr%2BA%3D%3D&amp;midToken=3DAQGsVZ= CYJO6vnQ&amp;midSig=3D2hf_3u0OHh6b41&amp;trk=3Deml-email_series_follow_news= letter_01-newsletter_content_preview-0-headline_&amp;trkEmail=3Deml-email_s= eries_follow_newsletter_01-newsletter_content_preview-0-headline_-null-du31= ng~lqcly4h6~dz-null-null&amp;eid=3Ddu31ng-lqcly4h6-dz&amp;otpToken=3DMWEwNj= E4ZTUxYjJlYzFjM2IyMjQwNGVkNDYxZGU3YjQ4OWNiZDA0MTliYTk4ZDYxNzljNTA1NmQ0OTViN= WVmNmYyZDBkZjlkMTNiMGY4ODc0ZWJlY2UzOGYxZmE1YWIzMWYwNDc5YWVkYTgwNTVjYzFhZDgy= OCwxLDE%3D" target=3D"_blank" style=3D"color: #0a66c2; cursor: pointer; dis= play: inline-block; text-decoration: none; -webkit-text-size-adjust: 100%; = -ms-text-size-adjust: 100%;"> <img class=3D"block w-full" alt=3D"Newsletter= cover image" src=3D"https://media.licdn.com/dms/image/D5612AQERzhtuK313lA/= article-cover_image-shrink_720_1280/0/1701353470911?e=3D2147483647&amp;v=3D= beta&amp;t=3Dj4Rf9YGcdIoBtCHiTtYvdTiuAkRPjadCpqfz2em7Nrg" style=3D"outline:= none; text-decoration: none; -ms-interpolation-mode: bicubic; display: blo= ck; width: 100%;"> </a> </td> </tr> <tr> <td class=3D"py-2" style=3D"-webki= t-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt= ; mso-table-rspace: 0pt; padding-top: 16px; padding-bottom: 16px;"> <table = role=3D"presentation" valign=3D"top" border=3D"0" cellspacing=3D"0" cellpad= ding=3D"0" width=3D"100%" style=3D"-webkit-text-size-adjust: 100%; -ms-text= -size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"> <tbody>= <tr> <td style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 10= 0%; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"> <a href=3D"https://www.= linkedin.com/comm/pulse/what-type-churn-do-you-have-donna-weber-lyenc?lipi= =3Durn%3Ali%3Apage%3Aemail_email_series_follow_newsletter_01%3BcR2t1n6JSam7= PYg%2B0IXr%2BA%3D%3D&amp;midToken=3DAQGsVZCYJO6vnQ&amp;midSig=3D2hf_3u0OHh6= b41&amp;trk=3Deml-email_series_follow_newsletter_01-newsletter_content_prev= iew-0-title_&amp;trkEmail=3Deml-email_series_follow_newsletter_01-newslette= r_content_preview-0-title_-null-du31ng~lqcly4h6~dz-null-null&amp;eid=3Ddu31= ng-lqcly4h6-dz&amp;otpToken=3DMWEwNjE4ZTUxYjJlYzFjM2IyMjQwNGVkNDYxZGU3YjQ4O= WNiZDA0MTliYTk4ZDYxNzljNTA1NmQ0OTViNWVmNmYyZDBkZjlkMTNiMGY4ODc0ZWJlY2UzOGYx= ZmE1YWIzMWYwNDc5YWVkYTgwNTVjYzFhZDgyOCwxLDE%3D" target=3D"_blank" class=3D"= no-underline font-medium text-sm m-0 text-system-gray-90" style=3D"cursor: = pointer; display: inline-block; text-decoration: none; -webkit-text-size-ad= just: 100%; -ms-text-size-adjust: 100%; margin: 0px; font-size: 14px; font-= weight: 500; color: #282828; text-decoration-line: none;"> <h2 style=3D"mar= gin: 0; font-weight: 500;"> What Type of Churn Do You Have? </h2> </a> </td= > </tr> <tr data-test-id=3D"newsletter-content-preview--content"> <td class= =3D"pt-0.5 series-article-body" style=3D"-webkit-text-size-adjust: 100%; -m= s-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; fon= t-family: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto,= 'Helvetica Neue', 'Fira Sans', Ubuntu, Oxygen, 'Oxygen Sans', Cantarell, '= Droid Sans', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Emoji', 'Sego= e UI Symbol', 'Lucida Grande', Helvetica, Arial, sans-serif; font-size: 16p= x; padding-top: 4px;"> <p style=3D"margin: 0; font-weight: 400; margin-top:= 0.8em; font-size: 1em; line-height: 1.5;">I learned from <a target=3D"_bla= nk" rel=3D"nofollow noopener" style=3D"text-decoration: none; -webkit-text-= size-adjust: 100%; -ms-text-size-adjust: 100%; display: inline; cursor: poi= nter; font-weight: 600; color: #0a66c2; text-decoration-line: none;">Greg D= aines</a>, Customer Success Expert and Head of ChurnRX, that there are thre= e types of churn.</p><p style=3D"margin: 0; font-weight: 400; margin-top: 0= .8em; font-size: 1em; line-height: 1.5;">1. Decelerating churn</p><p style= =3D"margin: 0; font-weight: 400; margin-top: 0.8em; font-size: 1em; line-he= ight: 1.5;">2. Accelerating churn.</p><p style=3D"margin: 0; font-weight: 4= 00; margin-top: 0.8em; font-size: 1em; line-height: 1.5;">3. Constant churn= .</p><p style=3D"margin: 0; font-weight: 400; margin-top: 0.8em; font-size:= 1em; line-height: 1.5;"><strong>Why it Matters</strong></p><p style=3D"mar= gin: 0; font-weight: 400; margin-top: 0.8em; font-size: 1em; line-height: 1= .5;">With decelerating churn, customers churn early, often due to a poor or= lacking onboarding experience. </p><p style=3D"margin: 0; font-weight: 400= ; margin-top: 0.8em; font-size: 1em; line-height: 1.5;">Customers don't rec= eive value. </p><p style=3D"margin: 0; font-weight: 400; margin-top: 0.8em;= font-size: 1em; line-height: 1.5;">They don't adopt your product and they = fail to launch.</p><div><table class=3D"email-iframe-wrapper" style=3D"-web= kit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0= pt; mso-table-rspace: 0pt; margin-top: 1em; width: 100%; background-color: = #f5f7f9; text-align: center;" width=3D"100%"><tbody><tr><td class=3D"email-= iframe-td-padding-top" style=3D"-webkit-text-size-adjust: 100%; -ms-text-si= ze-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding-top:= 64px;"></td></tr><tr><td style=3D"-webkit-text-size-adjust: 100%; -ms-text= -size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"><img src= =3D"https://media.licdn.com/media/AAYQAgQJAAgAAQAAAAAAAEI_gKaSVYsWRCWh_qg9a= Kt9IQ.png" class=3D"email-iframe-image" style=3D"outline: none; text-decora= tion: none; -ms-interpolation-mode: bicubic; margin-top: 1em; display: bloc= k; max-width: 100%; margin: auto; height: 64px; width: 64px;" width=3D"64" = height=3D"64"></td></tr><tr><td class=3D"email-iframe-td-padding-middle" st= yle=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-tabl= e-lspace: 0pt; mso-table-rspace: 0pt; padding-top: 16px;"><a href=3D"https:= //www.linkedin.com/pulse/what-type-churn-do-you-have-donna-weber-lyenc" tar= get=3D"_blank" class=3D"email-iframe-button" style=3D"text-decoration: none= ; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; cursor: point= er; display: inline-block; border-radius: 34px; border-width: 1px; border-s= tyle: solid; border-color: #0a66c2; padding-top: 0.4em; padding-bottom: 0.4= em; padding-left: 1em; padding-right: 1em; text-align: center; font-size: 1= em; font-weight: 600; line-height: 1.25; color: #0a66c2; text-decoration-li= ne: none;">View media</a></td></tr><tr><td class=3D"email-iframe-td-padding= -bottom" style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100= %; mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding-bottom: 64px;"></t= d></tr></tbody></table></div><p style=3D"margin: 0; font-weight: 400; margi= n-top: 0.8em; font-size: 1em; line-height: 1.5;"><strong>Dive Deeper</stron= g></p><p style=3D"margin: 0; font-weight: 400; margin-top: 0.8em; font-size= : 1em; line-height: 1.5;"><a href=3D"https://www.youtube.com/watch?v=3DreZv= SeUoI_U&amp;t=3D0s" target=3D"_blank" style=3D"text-decoration: none; -webk= it-text-size-adjust: 100%; -ms-text-size-adjust: 100%; display: inline; cur= sor: pointer; font-weight: 600; color: #0a66c2; text-decoration-line: none;= ">Watch Greg Daines' video from CS100</a></p><p style=3D"margin: 0; font-we= ight: 400; margin-top: 0.8em; font-size: 1em; line-height: 1.5;">Do you hav= e early, decelerating churn in those first 90 days? Let me know. I can help= you.</p><p style=3D"margin: 0; font-weight: 400; margin-top: 0.8em; font-s= ize: 1em; line-height: 1.5;"></p> </td> </tr> <tr> <td class=3D"pt-2 no-und= erline" style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%= ; mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding-top: 16px; text-dec= oration-line: none;"> <table role=3D"presentation" valign=3D"top" border=3D= "0" cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"email-butto= n " data-test-id=3D"email-button" style=3D"-webkit-text-size-adjust: 100%; = -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt;">= <tbody> <tr> <td valign=3D"middle" align=3D"left" style=3D"-webkit-text-si= ze-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-tab= le-rspace: 0pt;"> <a href=3D"https://www.linkedin.com/comm/pulse/what-type-= churn-do-you-have-donna-weber-lyenc?lipi=3Durn%3Ali%3Apage%3Aemail_email_se= ries_follow_newsletter_01%3BcR2t1n6JSam7PYg%2B0IXr%2BA%3D%3D&amp;midToken= =3DAQGsVZCYJO6vnQ&amp;midSig=3D2hf_3u0OHh6b41&amp;trk=3Deml-email_series_fo= llow_newsletter_01-newsletter_content_preview-0-readmore_button_&amp;trkEma= il=3Deml-email_series_follow_newsletter_01-newsletter_content_preview-0-rea= dmore_button_-null-du31ng~lqcly4h6~dz-null-null&amp;eid=3Ddu31ng-lqcly4h6-d= z&amp;otpToken=3DMWEwNjE4ZTUxYjJlYzFjM2IyMjQwNGVkNDYxZGU3YjQ4OWNiZDA0MTliYT= k4ZDYxNzljNTA1NmQ0OTViNWVmNmYyZDBkZjlkMTNiMGY4ODc0ZWJlY2UzOGYxZmE1YWIzMWYwN= Dc5YWVkYTgwNTVjYzFhZDgyOCwxLDE%3D" target=3D"_blank" aria-label=3D"Join the= conversation" class=3D"align-top no-underline" style=3D"color: #0a66c2; cu= rsor: pointer; display: inline-block; text-decoration: none; -webkit-text-s= ize-adjust: 100%; -ms-text-size-adjust: 100%; vertical-align: top; text-dec= oration-line: none;"> <table role=3D"presentation" valign=3D"top" border=3D= "0" cellspacing=3D"0" cellpadding=3D"0" width=3D"auto" class=3D"border-sepa= rate" style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; = mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-collapse: separate;"> = <tbody> <tr> <td class=3D"btn-md btn-primary border-color-brand button-link= leading-regular !min-h-[auto] !shadow-none border-1 border-solid" style=3D= "-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspa= ce: 0pt; mso-table-rspace: 0pt; height: min-content; border-radius: 24px; p= adding-top: 12px; padding-bottom: 12px; padding-left: 24px; padding-right: = 24px; text-align: center; font-size: 16px; font-weight: 600; cursor: pointe= r; text-decoration-line: none; background-color: #0a66c2; color: #ffffff; b= order-width: 1px; border-style: solid; border-color: #0a66c2; line-height: = 1.25; min-height: auto !important; box-shadow: 0 0 #0000, 0 0 #0000, 0 0 #0= 000 !important;"> <a href=3D"https://www.linkedin.com/comm/pulse/what-type-= churn-do-you-have-donna-weber-lyenc?lipi=3Durn%3Ali%3Apage%3Aemail_email_se= ries_follow_newsletter_01%3BcR2t1n6JSam7PYg%2B0IXr%2BA%3D%3D&amp;midToken= =3DAQGsVZCYJO6vnQ&amp;midSig=3D2hf_3u0OHh6b41&amp;trk=3Deml-email_series_fo= llow_newsletter_01-newsletter_content_preview-0-readmore_button_&amp;trkEma= il=3Deml-email_series_follow_newsletter_01-newsletter_content_preview-0-rea= dmore_button_-null-du31ng~lqcly4h6~dz-null-null&amp;eid=3Ddu31ng-lqcly4h6-d= z&amp;otpToken=3DMWEwNjE4ZTUxYjJlYzFjM2IyMjQwNGVkNDYxZGU3YjQ4OWNiZDA0MTliYT= k4ZDYxNzljNTA1NmQ0OTViNWVmNmYyZDBkZjlkMTNiMGY4ODc0ZWJlY2UzOGYxZmE1YWIzMWYwN= Dc5YWVkYTgwNTVjYzFhZDgyOCwxLDE%3D" target=3D"_blank" tabindex=3D"-1" aria-h= idden=3D"true" class=3D"no-underline" style=3D"color: #0a66c2; cursor: poin= ter; display: inline-block; text-decoration: none; -webkit-text-size-adjust= : 100%; -ms-text-size-adjust: 100%; text-decoration-line: none;"> <span cla= ss=3D"no-underline text-white" style=3D"color: #ffffff; text-decoration-lin= e: none;"> Join the conversation </span> </a> </td> </tr> </tbody> </table>= </a> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </td> </t= r> </tbody> </table> </td> </tr> </tbody> </table> </td> </tr> <tr> <td cla= ss=3D"px-3 pt-2" style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adj= ust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding-left: 24px= ; padding-right: 24px; padding-top: 16px;"> <table role=3D"presentation" va= lign=3D"top" border=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"100%= " style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-= table-lspace: 0pt; mso-table-rspace: 0pt;"> <tbody> <tr> <td align=3D"left"= style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-t= able-lspace: 0pt; mso-table-rspace: 0pt;"> Know someone who might be intere= sted in this newsletter? 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