OwlCyberSecurity - MANAGER

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Envelope-to: suzana@digitalaesthetics.org
Delivery-date: Fri, 02 Feb 2024 08:24:52 -0500
Content-Type: multipart/alternative; boundary=a25426d008b54105929362785735e673220501eeb8c44b89aac6fe6dd629
Date: Fri, 02 Feb 2024 13:24:44 +0000 (UTC)
From: "Otter.ai" <no-reply@otter.ai>
Mime-Version: 1.0
Message-ID: <QcAd0zBoTLq_tlV0AZ_k8Q@geopod-ismtpd-canary-0>
Subject: Action Required: Please update your payment method
Reply-To: "Otter.ai" <support@otter.ai>
To: Suzana Vrhovac <suzana@digitalaesthetics.org>
 
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X-NCJF-Version: 19

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Hi Suzana,

We are unable to process your   Otter Business   subscription because your =
payment method on file was declined.

Visa Card #: **** **** **** 5580

To keep your current account pricing and avoid losing access to   Business =
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Update Payment ( https://u9660004.ct.sendgrid.net/ls/click?upn=3DwQhZUw0WGB=
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4QYg-3D-3D )

If payment isn't received before 2024-02-16 22:21, your Otter subscription =
will be cancelled automatically and the 3 users on your team=E2=80=99s  Bus=
iness plan will also be deactivated  .

iOS ( https://u9660004.ct.sendgrid.net/ls/click?upn=3DwQhZUw0WGBNzN-2B2dFJM=
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8XOFwylJJpHheRa8-2BW7RaLU1d0a9ueC3Fv4ZpCO82wTQ0Z9k0g-3D-3D ) , Android ( ht=
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me ( https://u9660004.ct.sendgrid.net/ls/click?upn=3DwQhZUw0WGBNzN-2B2dFJMu=
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MrbmRzg-3D-3D )
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th.small-4 {
    display: inline-block !important;
    width: 33.33333% !important;
  }

th.small-5 {
    display: inline-block !important;
    width: 41.66667% !important;
  }

th.small-6 {
    display: inline-block !important;
    width: 50% !important;
  }

th.small-8 {
    display: inline-block !important;
    width: 66.66667% !important;
  }

th.small-9 {
    display: inline-block !important;
    width: 75% !important;
  }

th.small-10 {
    display: inline-block !important;
    width: 83.33333% !important;
  }

th.small-11 {
    display: inline-block !important;
    width: 91.66667% !important;
  }

th.small-12 {
    display: inline-block !important;
    width: 100% !important;
  }

.columns th.small-12 {
    display: block !important;
    width: 100% !important;
  }

table.menu {
    width: 100% !important;
  }

table.menu td,
  table.menu th {
    width: auto !important;
    display: inline-block !important;
  }

table.menu.vertical td,
  table.menu.vertical th {
    display: block !important;
  }

table.menu[align=3D"center"] {
    width: auto !important;
  }
}

@media screen and (max-width: 596px) {
  .discount_expiring_container {
    margin: 0 16px !important;
  }

.discount_expiring_text_1 {
    font-size: 14px !important;
    line-height: 17px !important;
  }

.discount_expiring_text_2 {
    font-size: 60px !important;
    line-height: 48px !important;
    margin: 8px 0 16px 0 !important;
  }

.discount_expiring_text_3 {
    font-size: 25px !important;
    line-height: 25px !important;
  }

.discount_expiring_text_4 {
    font-size: 12px !important;
    line-height: 16px !important;
  }

.discount_expiring_text_5 {
    font-size: 18px !important;
    line-height: 20px !important;
  }

.discount_expiring_button_1 {
    margin: 16px 0 32px 0 !important;
    border-radius: 8px !important;
    overflow: hidden !important;
  }

.discount_expiring_button_1 a {
    padding: 13px 0 !important;
  }
}

@media screen and (max-width: 596px) {
  .schedule_demo_text_1 {
    margin: 8px 16px 32px !important;
  }

.schedule_demo_image_1 {
    width: 200px !important;
    height: auto !important;
  }

.schedule_demo_button_1 a {
    padding: 13px 0 !important;
  }

.schedule_demo_item {
    margin: 24px 0 0 !important;
  }

.schedule_demo_item .schedule_demo_item__body {
    padding: 4px 0 0 !important;
  }

.schedule_demo_text_3 {
    margin: 24px 16px 0 !important;
    text-align: left !important;
  }

.schedule_demo_text_4 {
    margin: 24px 16px 40px !important;
  }
}

@media screen and (max-width: 610px) {
  .transcription_ready_container .row .columns {
    padding: 0 8px !important;
  }
}

@media screen and (min-width: 610px) {
  .transcription_ready_container {
    margin: 24px !important;
    border-radius: 8px !important;
    border: 1px solid #dadde1 !important;
    overflow: hidden !important;
  }
}

@media screen and (max-width: 610px) {
  .transcription_ready_container .font-size-28 {
    font-size: 22px !important;
    line-height: 30px !important;
    padding: 0 !important;
  }
}

@media screen and (min-width: 610px) {
  .transcription_ready_container p.section-title {
    margin: 24px 0 !important;
    font-size: 24px !important;
    line-height: 34px !important;
  }
}

@media screen and (min-width: 610px) {
  .transcription_ready_container .highlight-text {
    font-size: 16px !important;
  }
}

@media screen and (max-width: 610px) {
  .high-quality-uploads .row .columns {
    padding: 0 8px !important;
  }
}

@media screen and (min-width: 610px) {
  .high-quality-uploads {
    margin: 24px !important;
    overflow: hidden !important;
  }
}

@media screen and (max-width: 610px) {
  .high-quality-uploads .high-quality-uploads-body .font-size-32 {
    font-size: 22px !important;
    line-height: 30px !important;
    padding: 0 !important;
  }
}

@media screen and (max-width: 610px) {
  .team-invite h1 {
    font-size: 22px !important;
    line-height: 30px !important;
    padding: 0 !important;
  }
}

@media screen and (max-width: 420px) {
  table.otter-notes-made-easy .title {
    margin-bottom: 36px;
  }
}

@media screen and (max-width: 420px) {
  table.otter-notes-made-easy .features-list img {
    width: 153px;
    height: 146px;
    display: block;
    padding-top: 22px;
  }
}

@media screen and (max-width: 610px) and (min-width: 421px) {
  table.otter-notes-made-easy .features-list img {
    margin: 4px 5px 14px;
    display: inline-block;
  }
}

@media screen and (max-width: 610px) {
  table.otter-notes-made-easy img.icon-edit {
    width: 51px;
    height: 48px;
  }
}

@media screen and (max-width: 610px) {
  table.otter-notes-made-easy img.icon-share {
    width: 51px;
    height: 49px;
  }
}

@media screen and (max-width: 610px) {
  table.otter-notes-made-easy .easy-note-features {
    display: inline-block;
    valign: top;
    vertical-align: top;
    padding-top: 15px;
  }
}

@media screen and (max-width: 420px) {
  table.otter-notes-made-easy .easy-note-features {
    display: block;
    padding-top: 2px;
  }
}

@media only screen and (max-width: 610px) {
  .otter-assistant th.columns {
    padding-right: 0 !important;
  }

.otter-assistant-warning th.small-2 {
    display: table-cell !important;
  }
}

@media screen and (max-width: 610px) {
  .shared-with-you {
    border: 0;
  }
}

@media screen and (max-width: 610px) {
  .shared-with-you th.small-0 {
    display: none !important;
  }
}

@media screen and (max-width: 610px) {
  .shared-with-you .annotated-text {
    margin: 0;
  }
}

@media screen and (max-width: 610px) {
  .shared-with-you-v2 {
    border: 0;
  }
}

@media screen and (max-width: 610px) {
  .message-with-header-and-border {
    border: 0;
  }
}

@media screen and (max-width: 610px) {
  .bulk-export-download-ready {
    border: 0;
  }
}

@media screen and (max-width: 610px) {
  .weekly-digest {
    border: 0;
    background-color: #FBFCFF;
  }
}

@media screen and (max-width: 610px) {
  .weekly-digest .weekly-digest__card {
    padding: 20px 5px !important;
  }
}

@media screen and (max-width: 610px) {
  .weekly-digest .weekly-digest__note_card {
    padding: 20px 5px !important;
  }
}

@media screen and (max-width: 610px) {
  .weekly-digest .weekly-digest__meeting_card {
    padding: 20px 5px !important;
  }
}

@media screen and (max-width: 610px) {
  .weekly-digest .weekly-digest__summary_card {
    padding: 20px 5px !important;
  }
}

@media screen and (max-width: 610px) {
  .weekly-digest .number-card .number {
    font-size: 48px !important;
  }
}

@media screen and (max-width: 610px) {
  .weekly-digest .number-card .description {
    font-size: 14px !important;
  }
}

@media screen and (min-width: 596px) {
  p {
    padding: 0 45px;
  }

p.horizontal-padding-29 {
    padding: 0 29px;
  }

p.horizontal-padding-none {
    padding: 0;
  }

p.padding-left-20 {
    padding-left: 20px;
  }
}

@media screen and (max-width: 596px) {
  .hide-for-small {
    display: none;
  }
}

@media screen and (min-width: 610px) {
  .otter-address {
    padding: 0 0 20px 0;
  }
}

@media screen and (min-width: 610px) {
  .otter-address-with-logo {
    padding: 0 0 20px 0;
  }
}

@media screen and (min-width: 610px) {
  .button-login td a {
    padding: 10px 30px !important;
  }
}

@media screen and (min-width: 610px) {
  .button-login--v2 td a {
    padding: 4px 16px !important;
  }
}</style>
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16px; font-weight: normal; hyphens: auto; line-height: 16px; margin: 0; mso=
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op; word-wrap: break-word;">&#xA0;</td></tr></tbody></table>=20
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                        <table class=3D"row" style=3D"border-collapse: coll=
apse; border-spacing: 0; display: table; padding: 0; position: relative; te=
xt-align: left; vertical-align: top; width: 100%;"><tbody><tr style=3D"padd=
ing: 0; text-align: left; vertical-align: top;">
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st" style=3D"Margin: 0 auto; color: #0a0a0a; font-family: AvertaStd-Regular=
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0px; padding-right: 30px; text-align: left; width: 550px;"><table style=3D"=
border-collapse: collapse; border-spacing: 0; padding: 0; text-align: left;=
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ft; vertical-align: top;"><th style=3D"Margin: 0; color: #0a0a0a; font-fami=
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>
                              <table style=3D"border-collapse: collapse; bo=
rder-spacing: 0; padding: 0; text-align: left; vertical-align: top; width: =
100%;">
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vertical-align: top;">
                                  <td class=3D"font-size-14 message-with-he=
ader-and-border__paragraphs" style=3D"-moz-hyphens: auto; -webkit-hyphens: =
auto; Margin: 0; border-collapse: collapse !important; color: #0a0a0a; font=
-family: AvertaStd-Regular, Helvetica, Arial, sans-serif; font-size: 14px; =
font-weight: normal; hyphens: auto; line-height: 1.3; margin: 0; padding: 0=
; text-align: left; vertical-align: top; word-wrap: break-word;">
                                    <p style=3D"-moz-hyphens: none; -webkit=
-hyphens: none; Margin: 0; Margin-bottom: 10px; color: #0a0a0a; font-family=
: AvertaStd-Regular, Helvetica, Arial, sans-serif; font-size: 14px; font-we=
ight: normal; hyphens: none; letter-spacing: -0.5px; line-height: 20px; mar=
gin: 0; margin-bottom: 10px; padding: 0 10px; text-align: left;">Hi Suzana,=
</p>
                                    <p style=3D"-moz-hyphens: none; -webkit=
-hyphens: none; Margin: 0; Margin-bottom: 10px; color: #0a0a0a; font-family=
: AvertaStd-Regular, Helvetica, Arial, sans-serif; font-size: 14px; font-we=
ight: normal; hyphens: none; letter-spacing: -0.5px; line-height: 20px; mar=
gin: 0; margin-bottom: 10px; padding: 0 10px; text-align: left;">We are una=
ble to process your=20
                                   =20
                                        <span class=3D"semi-bold" style=3D"=
font-family: AvertaStd-Semibold, Helvetica, Arial, sans-serif;">Otter Busin=
ess</span>
                                =20

subscription because your payment metho=
d on file was declined. </p>
                                    <p style=3D"-moz-hyphens: none; -webkit=
-hyphens: none; Margin: 0; Margin-bottom: 10px; color: #0a0a0a; font-family=
: AvertaStd-Regular, Helvetica, Arial, sans-serif; font-size: 14px; font-we=
ight: normal; hyphens: none; letter-spacing: -0.5px; line-height: 20px; mar=
gin: 0; margin-bottom: 10px; padding: 0 10px; text-align: left;">Visa Card =
#: **** **** **** 5580</p>
                                    <p style=3D"-moz-hyphens: none; -webkit=
-hyphens: none; Margin: 0; Margin-bottom: 10px; color: #0a0a0a; font-family=
: AvertaStd-Regular, Helvetica, Arial, sans-serif; font-size: 14px; font-we=
ight: normal; hyphens: none; letter-spacing: -0.5px; line-height: 20px; mar=
gin: 0; margin-bottom: 10px; padding: 0 10px; text-align: left;">To keep yo=
ur current account pricing and avoid losing access to=20
                                   =20
                                        Business
                               =20
                                   =20
                                    features, please <span class=3D"semi-bo=
ld" style=3D"font-family: AvertaStd-Semibold, Helvetica, Arial, sans-serif;=
 text-decoration:underline; font-weight:bold">update your payment method </=
span>by <span class=3D"semi-bold" style=3D"font-family: AvertaStd-Semibold,=
 Helvetica, Arial, sans-serif;">2024-02-16 22:21</span>. </p>
                                   =20
                                    <a class=3D"__action-button" href=3D"ht=
tps://u9660004.ct.sendgrid.net/ls/click?upn=3DwQhZUw0WGBNzN-2B2dFJMuxZ-2FeP=
1syQl2cVgMYDU3RiXX90amgGgTbyAQ93GB6KomvQFapKnPjqMBRmFMc1hCnykDgFJqyC1kFtMxb=
0-2FHsRN2rMmSyyyJox1LnQnVQHaF2SHLL_IZx9UO-2FmVP9YAlRwKRTOLPa3fJzrUArAQuWGKA=
Ck9bHM6MjJh3HU-2F1K50URgnz1xfjuwo4AI71PKKopHcp-2ByKVLNKbXjlNaIInSn1VJrER0D9=
dhwkv0NOGoJ2UzI5Tr38ZVUJjBGvp3Cc2AqTEBtT-2FdVSFufVfgjYqQqlkg2PwjQMdgSI8-2B1=
yKfcflv9Wj7fkG0zA6LoJuhTKAZ-2BdXn7VsLWj6A9FeG7BRcqCHUIO7elt-2BRW2AhMC0Z8u7F=
-2BlnLV3BNGTmH-2Bho8jfLEBkAYhEdeqBFaPtZB7MTnim03UiE2WqE1z97GretXj2saYqz2qDv=
aC2FXwVrH339Qe3jWDoxccoDFEwd1161sJFOTEYeVB9Xu1H6wdwU3AhSoF0t-2BC4anoXB5WYp0=
WEy21pGa-2B7vaW8Azlnj-2BjFwwAk1BwAl1u6dfGMQbrjdokNB-2BPAVBeFSzhsjisOQr44Ndp=
Tu1UKlkPdJI-2F9Kfc7Fz-2FkrW0uVSq233mT-2Bm1hZ3B9gvvqv9wjOePPTPsTnRDc7viBWwa8=
YZiVrBSQwhZdlZPkw1DvAgKvFKiyW9Q-2FzFC27tGI-2Bbk3185H2OOGi25kQtApRYH-2BpV-2F=
ZjMoc2GHDuboly1cBddVZNI3H2TNHKZKK-2FIhcJ-2Bi1BjOSRArZ2qrkZgIBA6kxw-3D-3D" t=
arget=3D"__blank" style=3D"Margin: 0; background-color: #126fd6; border: 14=
px solid #126fd6; border-radius: 4px; color: #fff; display: block; font-fam=
ily: AvertaStd-Regular, Helvetica, Arial, sans-serif; font-size: 16px; font=
-weight: 600; line-height: 1.3; margin: 26px 8px; padding: 0; text-align: c=
enter; text-decoration: none; width: 168px;">Update Payment</a>
                                   =20
                                    <p style=3D"-moz-hyphens: none; -webkit=
-hyphens: none; Margin: 0; Margin-bottom: 10px; color: #0a0a0a; font-family=
: AvertaStd-Regular, Helvetica, Arial, sans-serif; font-size: 14px; font-we=
ight: normal; hyphens: none; letter-spacing: -0.5px; line-height: 20px; mar=
gin: 0; margin-bottom: 10px; padding: 0 10px; text-align: left;">If payment=
 isn't received before 2024-02-16 22:21, your Otter subscription will be ca=
ncelled automatically
and the 3 users on your team=E2=80=99s  Business plan will also be deactiva=
ted
                                .</p>
                                </td></tr></table></th>
                           =20
<th class=3D"expander" style=3D"Margin: 0; color: #0a0a0a; font-family: Ave=
rtaStd-Regular, Helvetica, Arial, sans-serif; font-size: 16px; font-weight:=
 normal; line-height: 1.3; margin: 0; padding: 0 !important; text-align: le=
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r: #dddfe2; border-bottom-left-radius: 8px; border-bottom-right-radius: 8px=
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lor: #dddfe2; color: #335879; font-size: 9px; margin-top: 24px;">
                                <a href=3D"https://u9660004.ct.sendgrid.net=
/ls/click?upn=3DwQhZUw0WGBNzN-2B2dFJMuxcOLthDXRgxQe4mPoKkiiHlRsBKUjFzuD1-2F=
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 font-family: AvertaStd-Regular, Helvetica, Arial, sans-serif; font-weight:=
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coration: none;">iOS</a>, <a href=3D"https://u9660004.ct.sendgrid.net/ls/cl=
ick?upn=3DwQhZUw0WGBNzN-2B2dFJMuxT4nvO57FXASqfbub0oTQgrWIHxg7-2FT44RyVsATLI=
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izippPIiHsZHR5rGa8JjTQ-3D-3D" target=3D"_blank" style=3D"Margin: 0; color: =
#007aff; font-family: AvertaStd-Regular, Helvetica, Arial, sans-serif; font=
-weight: normal; line-height: 1.3; margin: 0; padding: 0; text-align: left;=
 text-decoration: none;">Android</a>, <a href=3D"https://u9660004.ct.sendgr=
id.net/ls/click?upn=3DwQhZUw0WGBNzN-2B2dFJMuxQuRD5fzsZaWyofRXqoCXuU4gg0n8m5=
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3D-3D" target=3D"_blank" style=3D"Margin: 0; color: #007aff; font-family: A=
vertaStd-Regular, Helvetica, Arial, sans-serif; font-weight: normal; line-h=
eight: 1.3; margin: 0; padding: 0; text-align: left; text-decoration: none;=
">Chrome</a> and <a href=3D"https://u9660004.ct.sendgrid.net/ls/click?upn=
=3DwQhZUw0WGBNzN-2B2dFJMuxfQstzzmCa-2FJmnT85tBwIug-3D9z1J_IZx9UO-2FmVP9YAlR=
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ahMvmcjZurR-2F90cw-3D-3D" target=3D"_blank" style=3D"Margin: 0; color: #007=
aff; font-family: AvertaStd-Regular, Helvetica, Arial, sans-serif; font-wei=
ght: normal; line-height: 1.3; margin: 0; padding: 0; text-align: left; tex=
t-decoration: none;">Web</a>
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                            <div class=3D"address" style=3D"background-colo=
r: #dddfe2; color: #335879; font-size: 9px; margin-top: 16px;">
                                <div>Otter.ai Inc.</div>
                                <div>800 W. El Camino Real, Suite 170</div>
                                <div>Mountain View, CA 94040</div>
                            </div>
                            <div class=3D"settings" style=3D"background-col=
or: #dddfe2; font-size: 9px; margin: 16px 0;">
                                <a href=3D"https://u9660004.ct.sendgrid.net=
/ls/click?upn=3DwQhZUw0WGBNzN-2B2dFJMuxdpkIdEO7j0-2BfcqQ91glAJwoVQG0jVWQC2S=
dpdTkDD463CFt_IZx9UO-2FmVP9YAlRwKRTOLPa3fJzrUArAQuWGKACk9bHM6MjJh3HU-2F1K50=
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R2JlFWVUl-2F-2FNxlc7fdUJwrsCwFfbA-3D-3D" target=3D"_blank" style=3D"Margin:=
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serif; font-weight: normal; line-height: 1.3; margin: 0; padding: 0; text-a=
lign: left; text-decoration: underline;">Terms</a>&#32;&#32;<a href=3D"http=
s://u9660004.ct.sendgrid.net/ls/click?upn=3DwQhZUw0WGBNzN-2B2dFJMuxZbz7krWZ=
qUFMsqJVgIZAU7-2BS8Xb3lssuBUxt5BWeQWyl-mg_IZx9UO-2FmVP9YAlRwKRTOLPa3fJzrUAr=
AQuWGKACk9bHM6MjJh3HU-2F1K50URgnz1xfjuwo4AI71PKKopHcp-2ByKVLNKbXjlNaIInSn1V=
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X6KNRwATQAat1uWhnGHBINQU-2BPGF3DGucdj-2ByNorR-2FbnANp15y-2BleIxMiNA-3D-3D" =
target=3D"_blank" style=3D"Margin: 0; color: #335879; font-family: AvertaSt=
d-Regular, Helvetica, Arial, sans-serif; font-weight: normal; line-height: =
1.3; margin: 0; padding: 0; text-align: left; text-decoration: underline;">=
Privacy</a>
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ft; vertical-align: top;">
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, sans-serif; font-size: 16px; font-weight: normal; line-height: 1.3; margi=
n: 0; margin-right: 4px; padding: 0; padding-right: 4px; text-align: left;"=
>
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sendgrid.net/ls/click?upn=3DwQhZUw0WGBNzN-2B2dFJMuxfc1TKmlNJDug32JKyHbotyf1=
RzJJklLEhx1l5rJi0EtTN8j_IZx9UO-2FmVP9YAlRwKRTOLPa3fJzrUArAQuWGKACk9bHM6MjJh=
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serif; font-weight: normal; line-height: 1.3; margin: 0; padding: 0; text-a=
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, sans-serif; font-size: 16px; font-weight: normal; line-height: 1.3; margi=
n: 0; margin-right: 4px; padding: 0; padding-right: 4px; text-align: left;"=
>
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sendgrid.net/ls/click?upn=3DwQhZUw0WGBNzN-2B2dFJMuxcR0zRSCKI8qW1wdxMP-2F7rB=
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, sans-serif; font-size: 16px; font-weight: normal; line-height: 1.3; margi=
n: 0; margin-right: 4px; padding: 0; padding-right: 4px; text-align: left;"=
>
                                            <a href=3D"https://u9660004.ct.=
sendgrid.net/ls/click?upn=3DwQhZUw0WGBNzN-2B2dFJMuxRf5hcH2Zx1OL7gkKT4kPJY2z=
9zUdahz2j-2BkioGRo7bbUYNu_IZx9UO-2FmVP9YAlRwKRTOLPa3fJzrUArAQuWGKACk9bHM6Mj=
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                                            <a href=3D"https://u9660004.ct.=
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