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100%;=0A }=0A=0A td {=0A = mso-line-height-rule: exactly;=0A }=0A=0A /* prevent iOS auto-l= inking */=0A /* Android margin fix */=0A body {=0A margin:= 0;=0A padding: 0;=0A }=0A=0A div[style*=3D"margin: 16px 0= "] {=0A margin: 0 !important;=0A }=0A=0A /** Prevent Outlo= ok Purple Links **/=0A .greyLink a:link {=0A color: #949595;=0A= }=0A=0A /* prevent iOS auto-linking */=0A .applefix a {=0A = /* use on a span around the text */=0A color: inherit;=0A = text-decoration: none;=0A }=0A=0A .ppsans {=0A font-fa= mily: PayPal-Open, 'Helvetica Neue', Helvetica, Arial, sans-serif !importan= t;=0A }=0A=0A /* use to make image scale to 100 percent */=0A = .mpidiv img {=0A width: 100%;=0A height: auto;=0A mi= n-width: 100%;=0A max-width: 100%;=0A }=0A=0A .stackTbl {= =0A width: 100%;=0A display: table;=0A }=0A=0A /* R= esponsive CSS */=0A @media screen and (max-width: 640px) {=0A=0A = /*** Image Width Styles ***/=0A .imgWidth {=0A width: 20p= x !important;=0A }=0A }=0A=0A @media screen and (max-width= : 480px) {=0A=0A /*** Image Width Styles ***/=0A .imgWidth {= =0A width: 10px !important;=0A }=0A }=0A=0A /* En= d - Responsive CSS */=0A=0A /* Fix for Neptune partner logo */=0A = .partner_image {=0A max-width: 250px;=0A max-height: 90px;= =0A display: block;=0A }=0A=0A /* End - Styles from Neptun= e */=0A=0A /**=0A * Styles - overrides for PayPal rebranding=0A */=0A = html,=0A body {=0A background: #FAF8F5;=0A color: #= 001435;=0A font-size: 14px;=0A line-height: 1.6;=0A }=0A= =0A .footerDivider {=0A margin: 0px 35px;=0A }=0A=0A = /* Button */=0A td.paypal-button-primary:hover {=0A /*Setting = border to td would increase the buttton size on hover */=0A backgrou= nd-color: #0070E0 !important;=0A }=0A=0A a.paypal-button-primary:= hover {=0A background-color: #0070E0 !important;=0A border: 2= px solid #0070E0 !important;=0A }=0A=0A a.paypal-button-secondary= :hover {=0A border: 2px solid #0070E0 !important;=0A color: #= 0070E0 !important;=0A }=0A=0A a.paypal-button-branded:hover {=0A = background-color: #FFE888 !important;=0A border: 2px solid #F= FE888 !important;=0A }=0A=0A /**=0A * Styles for Dark mode=0A */= =0A @media (prefers-color-scheme: dark) {=0A=0A /* Wrap entire = logo with border */=0A .footerDivider {=0A margin-left: 0px= =0A }=0A }=0A </style>=0A </head>=0A=0A <body>=0A <h4 i= d=3D"preHeader" style=3D"display:none;color:#FAF8F5;font-size:0px;line-heig= ht:0px">Digital Aesthetics, you've received a case.</h4>=0A <table = cellPadding=3D"0" cellSpacing=3D"0" border=3D"0" width=3D"100%">=0A <t= body>=0A <tr>=0A <td bgcolor=3D"#FAF8F5" style=3D"font-size= :0px"></td>=0A <td bgcolor=3D"#FAF8F5" width=3D"640" align=3D"cent= er" class=3D"mobContent">=0A <table cellPadding=3D"0" cellSpacin= g=3D"0" border=3D"0" width=3D"100%" dir=3D"ltr">=0A <tbody>=0A= <tr>=0A <td>=0A <table = cellPadding=3D"0" cellSpacing=3D"0" border=3D"0" width=3D"100%">=0A = <tbody>=0A <tr>=0A = <td>=0A <table width=3D"100%" cellPadding= =3D"0" cellSpacing=3D"0" border=3D"0" style=3D"background:#fff" dir=3D"ltr"= >=0A <tbody>=0A = <tr>=0A <td style=3D"color:#687173;font-w= eight:500;font-size:14px;line-height:20px;padding:10px"><span>Hello, Suzana= Vrhovac</span></td>=0A </tr>=0A = </tbody>=0A </table>=0A = </td>=0A </tr>=0A = <tr>=0A <td>=0A = <table width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0" dir= =3D"ltr">=0A <tbody>=0A = <tr>=0A <td style=3D"padding:15px= 20px 25px 20px"><img src=3D"https://www.paypalobjects.com/digitalassets/c/= system-triggered-email/n/layout/images/paypal-rebranding/pp-logo-in-circle-= 2x.png" style=3D"display:block" border=3D"0" width=3D"63" height=3D"63" alt= =3D"PayPal" title=3D"PayPal" /></td>=0A </tr= >=0A </tbody>=0A </= table>=0A </td>=0A </tr>=0A= </tbody>=0A </table>=0A = </td>=0A </tr>=0A </tbody>=0A = </table>=0A <table cellPadding=3D"0" cellSpacing=3D"0" border= =3D"0" width=3D"100%" class=3D"ppsans" dir=3D"ltr">=0A <tbody>= =0A <tr>=0A <td width=3D"640" valign=3D"top= ">=0A <table width=3D"100%" cellSpacing=3D"0" cellPaddin= g=3D"0" border=3D"0" style=3D"padding:0px 35px 30px 35px;word-break:break-w= ord">=0A <tbody>=0A <tr>=0A = <td>=0A <p class=3D"ppsans= " style=3D"font-size:32px;font-weight:500;line-height:38px;color:#001C64;ma= rgin:0" dir=3D"ltr"><span>You have received a case</span></p>=0A = </td>=0A </tr>=0A = </tbody>=0A </table>=0A <table widt= h=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0">=0A = <tbody>=0A <tr>=0A = <td class=3D"ppsans" style=3D"padding:0px 35px 25px 35px">=0A = <p class=3D"ppsans" style=3D"font-size:14px;line-height:20p= x;color:#001435;margin:0;word-break:break-word" dir=3D"ltr"><span><strong>W= hat's happening with this case=3F</strong></span></p>=0A = </td>=0A </tr>=0A </tbod= y>=0A </table>=0A <table width=3D"100= %" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0">=0A = <tbody>=0A <tr>=0A <td cl= ass=3D"ppsans" style=3D"padding:0px 35px 25px 35px">=0A = <p class=3D"ppsans" style=3D"font-size:14px;line-height:20px;color:= #001435;margin:0;word-break:break-word" dir=3D"ltr"><span>Your buyer has fi= led a chargeback with their card issuer for the following reason:</span></p= >=0A </td>=0A </tr>=0A = </tbody>=0A </table>=0A = <table width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0">= =0A <tbody>=0A <tr>=0A = <td class=3D"ppsans" style=3D"padding:0px 35px 25px 35px">= =0A <p class=3D"ppsans" style=3D"font-size:14px;= line-height:20px;color:#001435;margin:0;word-break:break-word" dir=3D"ltr">= <span>Your buyer filed a case on this transaction for the following reason:= </span></p>=0A </td>=0A </t= r>=0A </tbody>=0A </table>=0A = <table width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" bor= der=3D"0">=0A <tbody>=0A <tr>= =0A <td class=3D"ppsans" style=3D"padding:0px 35px= 25px 35px">=0A <p class=3D"ppsans" style=3D"fon= t-size:14px;line-height:20px;color:#001435;margin:0;word-break:break-word" = dir=3D"ltr"><strong>The buyer stated that the item was defective or not as = described. Please be aware that due to consumer protection laws, PayPal can= not guarantee the return of your merchandise if the case is found in favor = of the buyer.</strong></p>=0A </td>=0A = </tr>=0A </tbody>=0A </= table>=0A <table width=3D"100%" cellPadding=3D"0" cellSp= acing=3D"0" border=3D"0">=0A <tbody>=0A = <tr>=0A <td class=3D"ppsans" style=3D"pad= ding:0px 35px 25px 35px">=0A <p class=3D"ppsans"= style=3D"font-size:14px;line-height:20px;color:#001435;margin:0;word-break= :break-word" dir=3D"ltr"><span>Until this case is closed, we have put a tem= porary hold on the transaction amount.</span></p>=0A = </td>=0A </tr>=0A </tbody>= =0A </table>=0A <table id=3D"transact= ionDetails" width=3D"100%" cellSpacing=3D"0" cellPadding=3D"0" border=3D"0"= >=0A <tbody>=0A <tr>=0A = <td style=3D"padding:0px 35px 25px 35px">=0A = <table width=3D"100%" cellSpacing=3D"0" cellPadding=3D"0" bo= rder=3D"0" style=3D"background:#fff;border-radius:15px">=0A = <tbody>=0A <tr>=0A = <td align=3D"center" style=3D"padding:25px 30px 5px 3= 0px">=0A <table width=3D"100%" cellSpaci= ng=3D"0" cellPadding=3D"0" border=3D"0" dir=3D"ltr">=0A = <tbody>=0A <tr>=0A= <td align=3D"center" style=3D"pad= ding:0px 0px 25px 0px">=0A <tabl= e id=3D"transactionRow" width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" = border=3D"0" dir=3D"ltr">=0A <= tbody>=0A <tr>=0A = <td valign=3D"top" style=3D"font-siz= e:14px;line-height:20px;font-weight:700;padding-bottom:2px"><span>Case ID</= span></td>=0A </tr>=0A = <tr>=0A = <td valign=3D"top" style=3D"font-size:14px;line-hei= ght:20px"><span>PP-R-LET-515893561</span></td>=0A = </tr>=0A = </tbody>=0A </table>=0A = </td>=0A = </tr>=0A </tbody>=0A = </table>=0A <ta= ble width=3D"100%" cellSpacing=3D"0" cellPadding=3D"0" border=3D"0" dir=3D"= ltr">=0A <tbody>=0A = <tr>=0A <td a= lign=3D"center" style=3D"padding:0px 0px 25px 0px">=0A = <table id=3D"transactionRow" width=3D"100%" cellPadd= ing=3D"0" cellSpacing=3D"0" border=3D"0" dir=3D"ltr">=0A = <tbody>=0A = <tr>=0A <td vali= gn=3D"top" style=3D"font-size:14px;line-height:20px;font-weight:700;padding= -bottom:2px"><span>Transaction amount</span></td>=0A = </tr>=0A = <tr>=0A <td valign= =3D"top" style=3D"font-size:14px;line-height:20px"><span>$150,00=C2=A0USD</= span></td>=0A </tr>=0A = </tbody>=0A = </table>=0A </= td>=0A </tr>=0A = </tbody>=0A </table>=0A= <table width=3D"100%" cellSpacing=3D"0"= cellPadding=3D"0" border=3D"0" dir=3D"ltr">=0A = <tbody>=0A <tr>=0A = <td align=3D"center" style=3D"padding:0px= 0px 25px 0px">=0A <table id=3D"= transactionRow" width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border= =3D"0" dir=3D"ltr">=0A <tbody>= =0A <tr>=0A = <td valign=3D"top" style=3D"font-size:14px= ;line-height:20px;font-weight:700;padding-bottom:2px"><span>Disputed amount= </span></td>=0A </tr>=0A = <tr>=0A = <td valign=3D"top" style=3D"font-size:14px;line-h= eight:20px"><span>$150,00=C2=A0USD</span></td>=0A = </tr>=0A = </tbody>=0A </table>=0A = </td>=0A = </tr>=0A </tbody>=0A = </table>=0A <ta= ble width=3D"100%" cellSpacing=3D"0" cellPadding=3D"0" border=3D"0" dir=3D"= ltr">=0A <tbody>=0A = <tr>=0A <td a= lign=3D"center" style=3D"padding:0px 0px 25px 0px">=0A = <table id=3D"transactionRow" width=3D"100%" cellPadd= ing=3D"0" cellSpacing=3D"0" border=3D"0" dir=3D"ltr">=0A = <tbody>=0A = <tr>=0A <td vali= gn=3D"top" style=3D"font-size:14px;line-height:20px;font-weight:700;padding= -bottom:2px"><span>Transaction date</span></td>=0A = </tr>=0A = <tr>=0A <td valign=3D"= top" style=3D"font-size:14px;line-height:20px"><span>9 January 2024</span><= /td>=0A </tr>=0A = </tbody>=0A = </table>=0A </td>=0A= </tr>=0A = </tbody>=0A </table>=0A = <table width=3D"100%" cellSpacing=3D"0" cellP= adding=3D"0" border=3D"0" dir=3D"ltr">=0A = <tbody>=0A <tr>=0A = <td align=3D"center" style=3D"padding:0px 0px 2= 5px 0px">=0A <table id=3D"transa= ctionRow" width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0" d= ir=3D"ltr">=0A <tbody>=0A = <tr>=0A = <td valign=3D"top" style=3D"font-size:14px;line-he= ight:20px;font-weight:700;padding-bottom:2px"><span>Buyer name</span></td>= =0A </tr>=0A = <tr>=0A = <td valign=3D"top" style=3D"font-size:14px;line-height:20px">= <span>Rickdrieka Sanders</span></td>=0A = </tr>=0A </tbody>= =0A </table>=0A = </td>=0A </= tr>=0A </tbody>=0A = </table>=0A <table width= =3D"100%" cellSpacing=3D"0" cellPadding=3D"0" border=3D"0" dir=3D"ltr">=0A = <tbody>=0A = <tr>=0A <td align=3D"c= enter" style=3D"padding:0px 0px 25px 0px">=0A = <table id=3D"transactionRow" width=3D"100%" cellPadding=3D"0"= cellSpacing=3D"0" border=3D"0" dir=3D"ltr">=0A = <tbody>=0A = <tr>=0A <td valign=3D"top= " style=3D"font-size:14px;line-height:20px;font-weight:700;padding-bottom:2= px"><span>Transaction ID</span></td>=0A = </tr>=0A <tr>=0A= <td valign=3D"top" style= =3D"font-size:14px;line-height:20px"><span>8B908368YJ9194646</span></td>=0A= </tr>=0A = </tbody>=0A = </table>=0A </td>=0A = </tr>=0A = </tbody>=0A </table>=0A = </td>=0A </tr>=0A = </tbody>=0A </table>=0A = </td>=0A </tr>=0A = </tbody>=0A </table>=0A <= table width=3D"100%" border=3D"0" cellSpacing=3D"0" cellPadding=3D"0" dir= =3D"ltr">=0A <tbody>=0A <tr>=0A= <td style=3D"padding:0px 35px 25px 35px">=0A = <table border=3D"0" cellSpacing=3D"0" cellPadding=3D= "0" dir=3D"ltr">=0A <tbody>=0A = <tr>=0A <td class=3D"paypa= l-button-primary" align=3D"center" style=3D"border-radius:50px;background-c= olor:#003087"><a href=3D"https://www.paypal.com/resolutioncenter/PP-R-LET-5= 15893561=3Fv=3D1&utm_source=3Dunp&utm_medium=3Demail&utm_campaign=3DRT00212= 5&utm_unptid=3D12ca19a6-cb61-11ee-ac0c-3cfdfeee203c&ppid=3DRT002125&cnac=3D= RS&rsta=3Den_US%28en-RS%29&cust=3D&unptid=3D12ca19a6-cb61-11ee-ac0c-3cfdfee= e203c&calc=3Da82541744dad7&unp_tpcid=3DDisputes-PPC002134&page=3Dmain%3Aema= il%3ART002125&pgrp=3Dmain%3Aemail&e=3Dcl&mchn=3Dem&s=3Dci&mail=3Dsys&appVer= sion=3D1.233.0&tenant_name=3DPAYPAL&xt=3D104038%2C127632" target=3D"_blank"= class=3D"paypal-button paypal-button-primary" style=3D"line-height:22px;fo= nt-size:18px;border-radius:50px;padding:12px 35px;display:inline-block;bord= er:2px solid #003087;font-weight:500;text-align:center;text-decoration:none= ;cursor:pointer;min-width:150px;background-color:#003087;color:#ffffff">Vie= w the case and respond</a></td>=0A </tr>=0A = </tbody>=0A </table= >=0A </td>=0A </tr>=0A = </tbody>=0A </table>=0A = <table width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0">= =0A <tbody>=0A <tr>=0A = <td class=3D"ppsans" style=3D"padding:0px 35px 25px 35px">= =0A <p class=3D"ppsans" style=3D"font-size:14px;= line-height:20px;color:#001435;margin:0;word-break:break-word" dir=3D"ltr">= <span><strong>What should you do=3F</strong></span></p>=0A = </td>=0A </tr>=0A </tb= ody>=0A </table>=0A <table width=3D"1= 00%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"0">=0A = <tbody>=0A <tr>=0A <td = class=3D"ppsans" style=3D"padding:0px 35px 25px 35px">=0A = <p class=3D"ppsans" style=3D"font-size:14px;line-height:20px;colo= r:#001435;margin:0;word-break:break-word" dir=3D"ltr"><span>Log in to your = PayPal account and go to the Resolution Center to provide any information y= ou might have by 24 February 2024 to help us resolve this case. Ensure that= all applicable information is provided within your initial response.</span= ></p>=0A </td>=0A </tr>=0A = </tbody>=0A </table>=0A = <table width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D= "0">=0A <tbody>=0A <tr>=0A = <td class=3D"ppsans" style=3D"padding:0px 35px 25px 35= px">=0A <p class=3D"ppsans" style=3D"font-size:1= 4px;line-height:20px;color:#001435;margin:0;word-break:break-word" dir=3D"l= tr"><span><a href=3D"https://www.paypal.com/smarthelp/PAYPAL_HELP_GUIDE/wha= t-documents-to-provide-for-a-case-in-your-resolution-center-icf32=3Fv=3D1&u= tm_source=3Dunp&utm_medium=3Demail&utm_campaign=3DRT002125&utm_unptid=3D12c= a19a6-cb61-11ee-ac0c-3cfdfeee203c&ppid=3DRT002125&cnac=3DRS&rsta=3Den_US%28= en-RS%29&cust=3D&unptid=3D12ca19a6-cb61-11ee-ac0c-3cfdfeee203c&calc=3Da8254= 1744dad7&unp_tpcid=3DDisputes-PPC002134&page=3Dmain%3Aemail%3ART002125&pgrp= =3Dmain%3Aemail&e=3Dcl&mchn=3Dem&s=3Dci&mail=3Dsys&appVersion=3D1.233.0&ten= ant_name=3DPAYPAL&xt=3D104038%2C127632" target=3D"_blank" style=3D"text-dec= oration:none">Here's what you can submit based on the order type</a></span>= </p>=0A </td>=0A </tr>=0A = </tbody>=0A </table>=0A = <table width=3D"100%" cellPadding=3D"0" cellSpacing=3D"0" border=3D"= 0">=0A <tbody>=0A <tr>=0A = <td class=3D"ppsans" style=3D"padding:0px 35px 25px 35p= x">=0A <p class=3D"ppsans" style=3D"font-size:14= px;line-height:20px;color:#001435;margin:0;word-break:break-word" dir=3D"lt= r"><span><a href=3D"https://www.paypal.com/brc/article/customer-disputes-cl= aims-chargebacks-bank-reversals=3Fv=3D1&utm_source=3Dunp&utm_medium=3Demail= &utm_campaign=3DRT002125&utm_unptid=3D12ca19a6-cb61-11ee-ac0c-3cfdfeee203c&= ppid=3DRT002125&cnac=3DRS&rsta=3Den_US%28en-RS%29&cust=3D&unptid=3D12ca19a6= -cb61-11ee-ac0c-3cfdfeee203c&calc=3Da82541744dad7&unp_tpcid=3DDisputes-PPC0= 02134&page=3Dmain%3Aemail%3ART002125&pgrp=3Dmain%3Aemail&e=3Dcl&mchn=3Dem&s= 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