OwlCyberSecurity - MANAGER

Edit File: 1723078928.M425474P135214.server121.web-hosting.com,S=19074,W=19474:2,

Envelope-to: suzana@digitalaesthetics.org
Delivery-date: Wed, 07 Aug 2024 21:02:08 -0400
Date: Thu, 08 Aug 2024 01:02:01 +0000
From: 2Checkout Order Review <order.review@2checkout.com>
Reply-To: 2Checkout Order Review <order.review@2checkout.com>
To: Digital Aesthetics <suzana@digitalaesthetics.org>
Message-ID: <RM4DW3DNM2V_66b4190922ae7_493908750de_sprut@zendesk.com>
In-Reply-To: <RM4DW3DNM2V@zendesk.com>
Subject: Request #7257847: How would you rate the support you received?
Mime-Version: 1.0
Content-Type: multipart/alternative;
 boundary="--==_mimepart_66b419094e8df_4939087515a";
 charset=utf-8
Content-Transfer-Encoding: 7bit
Auto-Submitted: auto-generated

----==_mimepart_66b419094e8df_4939087515a
Content-Type: text/plain;
 charset=utf-8
Content-Transfer-Encoding: quoted-printable

##- Please type your reply above this line -##

Hello Digital Aesthetics,

Thank you for contacting 2Checkout. We'd love to hear your thoughts on ou=
r customer service. How would you rate the support you received?

How would you rate the support you received?

You can copy the following URL into your browser to rate:

https://support.2checkout.com/requests/7257847/satisfaction/new/TU8PUwJ=
YSzb390HqmfjtbIGJc?locale=3D1

Here's a summary of your request:

----------------------------------------------

Alice T., Aug 8, 2024, 02:43 GMT+3

Hello,

Thank you for your message.

Your order was further evaluated by our Risk Assessment Team and as a res=
ult, your purchase has been approved and processed.

For any further details or information regarding your order, please check=
 out our support portal available at https://www.2co.com/.

Best regards,

Alice T. | 2Checkout
Fraud Analyst
http://www.2checkout.com
order.review@2checkout.com

* * *

This message is confidential. It may also be privileged or otherwise prot=
ected by work product immunity or other legal rules. If you have received=
 it by mistake please let us know by reply and then delete it from your s=
ystem; you should not copy the message or disclose its contents to anyone=
.
https://www.2checkout.com

----------------------------------------------

Digital Aesthetics, Aug 8, 2024, 02:25 GMT+3

Hello,

I am providing vidence of purchasing.

Will I get activation code to use bitdefender security.

Suzana Vrhovac

Get Outlook for Android

* * *

**From:** 2Checkout Payment Services <order.review@2checkout.com>
**Sent:** Thursday, August 8, 2024 12:56:03 AM
**To:** suzana@digitalaesthetics.org <suzana@digitalaesthetics.org>
**Subject:** More Info Required - Online Order Ref #239628241

Dear Suzana Vrhovac,

You have placed an order on https://wwwbitdefender.com on 2024-08-08
(reference number: #239628241), order processed by 2Checkout as the
reseller of Bitdefender, the software / service provider which operates
https://www.bitdefender.com.

Your order is currently under evaluation by 2Checkout's Risk Assessment
Team. We perform this verification to prevent unauthorized use of the
credit/debit card used in the transaction and unauthorized use of your
personal details.

In order to validate your payment and complete your order, please
provide us with the following details during the next two business days:

- a screenshot of the current transaction, as displayed in your
online/mobile banking application for the card used to place this order.

Please ensure that the screenshot you take does not contain your full
card number before sending (only the first 4 and last 4 digits should
remain visible, if the case).

You can submit the above proof of payment via a reply to this e-mail.

** Important notice **
As an alternative option to sending the documents requested above, you
can provide us with the authorization code for the transaction that was
placed using the 2Checkout system, in a reply to the current
notification.
The authorization code is a 6 or 7 digit unique number that is generated
for any transaction with a credit/debit card and can be obtained by You
contacting the issuer bank at the number located on the back of the card
or by accessing the online banking application(if such an option is
available for your bank) for the card used in the order.

By providing the authorization code you will help us to quickly and
efficiently validate your order and insure that it will be authorized
without any further delay.
**********************

Should you have any questions, feel free to contact us by email at
support@2checkout.com or by phone at :

+31 88 0000008 (24 hour support) - International
(650) 963 - 5701 (24 hour support) - USA and Canada.

Thank you for shopping with us.

Best regards,
--
2Checkout Risk Assessment Team
http://www.2checkout.com
support@2checkout.com
Phone: +31 88 0000008

Attachment(s):
redacted.txt - https://support.2checkout.com/attachments/token/T39NBDpGWV=
BDFevjnMGcdUBBg/?name=3Dredacted.txt

Thank you,
The 2Checkout Support Team

--------------------------------
This email is a service from 2Checkout.

[RM4DW3-DNM2V]=

----==_mimepart_66b419094e8df_4939087515a
Content-Type: text/html;
 charset=utf-8
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE html><html><head>
  <meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Dutf-8=
">
  <style type=3D"text/css">
    table td {
      border-collapse: collapse;
    }
    body[dir=3Drtl] .directional_text_wrapper { direction: rtl; unicode-b=
idi: embed; }

</style>

.simplified-email-footer .content {
                padding: 16px; }
            }
          </style>
        </head>
<body lang=3D"en-us" style=3D"width: 100%!important; margin: 0; padding: =
0;">
  <div style=3D"padding: 10px ; line-height: 18px; font-family: 'Lucida G=
rande',Verdana,Arial,sans-serif; font-size: 12px; color:#444444;">
    <div style=3D"color: #b5b5b5;">##- Please type your reply above this =
line -##</div>
    <p dir=3D"ltr">Hello Digital Aesthetics,</p><p dir=3D"ltr">Thank you =
for contacting 2Checkout. We'd love to hear your thoughts on our customer=
 service. How would you rate the support you received?</p><p dir=3D"ltr">=
</p><h3 style=3D"font-size: 1.1em; margin-top: 25px;">How would you rate =
the support you received?</h3><p dir=3D"ltr"><br>  <a href=3D"https://sup=
port.2checkout.com/requests/7257847/satisfaction/new/TU8PUwJYSzb390Hqmfjt=
bIGJc?locale=3D1&amp;intention=3D16" style=3D"font-size: 1em; font-family=
: Arial, Helvetica, sans-serif; color: #1f73b7">Good, I'm satisfied</a><b=
r></p><br><p style=3D"margin-bottom: 30px;" dir=3D"ltr"><br>  <a href=3D"=
https://support.2checkout.com/requests/7257847/satisfaction/new/TU8PUwJYS=
zb390HqmfjtbIGJc?locale=3D1&amp;intention=3D4" style=3D"font-size: 1em; f=
ont-family: Arial, Helvetica, sans-serif; color: #1f73b7">Bad, I'm unsati=
sfied</a><br></p><p dir=3D"ltr">Here's a summary of your request:</p><p d=
ir=3D"ltr"></p><div style=3D"margin-top: 25px" data-version=3D"2"><table =
class=3D"zd-liquid-comment" width=3D"100%" cellpadding=3D"0" cellspacing=3D=
"0" border=3D"0" role=3D"presentation">  <tbody><tr>    <td width=3D"100%=
" style=3D"padding: 15px 0; border-top: 1px dotted #c5c5c5;">      <table=
 width=3D"100%" cellpadding=3D"0" cellspacing=3D"0" border=3D"0" style=3D=
"table-layout:fixed;" role=3D"presentation">        <tbody><tr>          =
            <td valign=3D"top" style=3D"padding: 0 15px 0 15px; width: 40=
px;">              <img width=3D"40" height=3D"40" alt=3D"" style=3D"heig=
ht: auto; line-height: 100%; outline: none; text-decoration: none; -webki=
t-border-radius: 5px; -moz-border-radius: 5px; border-radius: 5px;" src=3D=
"https://2checkout.zendesk.com/images/2016/default-avatar-80.png">       =
     </td>                    <td width=3D"100%" style=3D"padding: 0; mar=
gin: 0;" valign=3D"top">            <p style=3D"font-family:'Lucida Grand=
e','Lucida Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-si=
ze: 15px; line-height: 18px; margin-bottom: 0; margin-top: 0; padding: 0;=
 color:#1b1d1e;" dir=3D"ltr">                                            =
    <strong>Alice T.</strong> (2Checkout)                                =
          </p>            <p style=3D"font-family:'Lucida Grande','Lucida=
 Sans Unicode','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px; =
line-height: 25px; margin-bottom: 15px; margin-top: 0; padding: 0; color:=
#bbbbbb;" dir=3D"ltr">              Aug 8, 2024, 02:43 GMT+3            <=
/p>                                    <div class=3D"zd-comment" dir=3D"a=
uto" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">Hello,<=
br>&nbsp;<br>Thank you for your message.<br>&nbsp;<br>Your order was furt=
her evaluated by our Risk Assessment Team and as a result, your purchase =
has been approved and processed.<br>&nbsp;<br>For any further details or =
information regarding your order, please check out our support portal ava=
ilable at <a rel=3D"noopener noreferrer" href=3D"https://www.2co.com/">ht=
tps://www.2co.com/</a>.<br>&nbsp;<br>Best regards,<br><div class=3D"signa=
ture"><p dir=3D"ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: =
15px 0;">Alice T. | 2Checkout<br>
Fraud Analyst<br><a href=3D"http://www.2checkout.com" rel=3D"noreferrer">=
http://www.2checkout.com</a> <br><a href=3D"mailto:order.review@2checkout=
.com" rel=3D"noreferrer">order.review@2checkout.com</a></p><hr><p dir=3D"=
ltr" style=3D"color: #2b2e2f; line-height: 22px; margin: 15px 0;">This me=
ssage is confidential. It may also be privileged or otherwise protected b=
y work product immunity or other legal rules. If you have received it by =
mistake please let us know by reply and then delete it from your system; =
you should not copy the message or disclose its contents to anyone.<br><a=
 href=3D"https://www.2checkout.com" rel=3D"noreferrer">https://www.2check=
out.com</a></p></div></div><p dir=3D"ltr">                      </p></td>=
        </tr>      </tbody></table>    </td>  </tr></tbody></table><p dir=
=3D"ltr"></p><table class=3D"zd-liquid-comment" width=3D"100%" cellpaddin=
g=3D"0" cellspacing=3D"0" border=3D"0" role=3D"presentation">  <tbody><tr=
>    <td width=3D"100%" style=3D"padding: 15px 0; border-top: 1px dotted =
#c5c5c5;">      <table width=3D"100%" cellpadding=3D"0" cellspacing=3D"0"=
 border=3D"0" style=3D"table-layout:fixed;" role=3D"presentation">       =
 <tbody><tr>                      <td valign=3D"top" style=3D"padding: 0 =
15px 0 15px; width: 40px;">              <img width=3D"40" height=3D"40" =
alt=3D"" style=3D"height: auto; line-height: 100%; outline: none; text-de=
coration: none; -webkit-border-radius: 5px; -moz-border-radius: 5px; bord=
er-radius: 5px;" src=3D"https://2checkout.zendesk.com/images/2016/default=
-avatar-80.png">            </td>                    <td width=3D"100%" s=
tyle=3D"padding: 0; margin: 0;" valign=3D"top">            <p style=3D"fo=
nt-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Tah=
oma,sans-serif; font-size: 15px; line-height: 18px; margin-bottom: 0; mar=
gin-top: 0; padding: 0; color:#1b1d1e;" dir=3D"ltr">                     =
         <strong>Digital Aesthetics</strong>                          </p=
>            <p style=3D"font-family:'Lucida Grande','Lucida Sans Unicode=
','Lucida Sans',Verdana,Tahoma,sans-serif; font-size: 13px; line-height: =
25px; margin-bottom: 15px; margin-top: 0; padding: 0; color:#bbbbbb;" dir=
=3D"ltr">              Aug 8, 2024, 02:25 GMT+3            </p>          =
                          <div class=3D"zd-comment zd-comment-pre-styled"=
 dir=3D"auto"><div dir=3D"auto">Hello,</div><div dir=3D"auto"><br></div><=
div dir=3D"auto">I am providing vidence of purchasing.</div><div dir=3D"a=
uto">Will I get activation code to use bitdefender security.</div><div di=
r=3D"auto"><br></div><div dir=3D"auto">Suzana Vrhovac</div><div dir=3D"au=
to"><div><br></div>Get <a href=3D"https://aka.ms/AAb9ysg" rel=3D"noreferr=
er">Outlook for Android</a></div><div dir=3D"auto"><br><hr style=3D"displ=
ay: inline-block; width: 98%;"><div style=3D"font-size: 11pt;"><strong>Fr=
om:</strong> 2Checkout Payment Services &lt;order.review@2checkout.com&gt=
;<br><strong>Sent:</strong> Thursday, August 8, 2024 12:56:03 AM<br><stro=
ng>To:</strong> suzana@digitalaesthetics.org &lt;suzana@digitalaesthetics=
.org&gt;<br><strong>Subject:</strong> More Info Required - Online Order R=
ef <a href=3D"https://support.2checkout.com/hc/requests/239628241" target=
=3D"_blank" rel=3D"ticket">#239628241</a><br></div><br>Dear Suzana Vrhova=
c,<br><br>You have placed an order on <a href=3D"https://wwwbitdefender.c=
om" rel=3D"noreferrer">https://wwwbitdefender.com</a> on 2024-08-08<br>(r=
eference number: <a href=3D"https://support.2checkout.com/hc/requests/239=
628241" target=3D"_blank" rel=3D"ticket">#239628241</a>), order processed=
 by 2Checkout as the<br>reseller of Bitdefender, the software / service p=
rovider which operates<br><a href=3D"https://www.bitdefender.com" rel=3D"=
noreferrer">https://www.bitdefender.com</a>.<br><br>Your order is current=
ly under evaluation by 2Checkout's Risk Assessment<br>Team. We perform th=
is verification to prevent unauthorized use of the<br>credit/debit card u=
sed in the transaction and unauthorized use of your<br>personal details. =
<br><br><br>In order to validate your payment and complete your order, pl=
ease<br>provide us with the following details during the next two busines=
s days:<br><br><br>- a screenshot of the current transaction, as displaye=
d in your<br>online/mobile banking application for the card used to place=
 this order.<br><br><br>Please ensure that the screenshot you take does n=
ot contain your full<br>card number before sending (only the first 4 and =
last 4 digits should<br>remain visible, if the case).<br><br>You can subm=
it the above proof of payment via a reply to this e-mail.<br><br><br>** I=
mportant notice **<br>As an alternative option to sending the documents r=
equested above, you<br>can provide us with the authorization code for the=
 transaction that was<br>placed using the 2Checkout system, in a reply to=
 the current<br>notification.<br>The authorization code is a 6 or 7 digit=
 unique number that is generated<br>for any transaction with a credit/deb=
it card and can be obtained by You<br>contacting the issuer bank at the n=
umber located on the back of the card<br>or by accessing the online banki=
ng application(if such an option is<br>available for your bank) for the c=
ard used in the order. <br><br><br>By providing the authorization code yo=
u will help us to quickly and<br>efficiently validate your order and insu=
re that it will be authorized<br>without any further delay.<br>**********=
************<br><br> <br>Should you have any questions, feel free to cont=
act us by email at<br>support@2checkout.com or by phone at :<br><br>+31 8=
8 0000008 (24 hour support) - International<br>(650) 963 - 5701 (24 hour =
support) - USA and Canada.<br><br>Thank you for shopping with us.<br><br>=
Best regards,<br>--<br>2Checkout Risk Assessment Team<br><a href=3D"http:=
//www.2checkout.com" rel=3D"noreferrer">http://www.2checkout.com</a><br>s=
upport@2checkout.com<br>Phone: +31 88 0000008<br><br><br></div></div><p d=
ir=3D"ltr">                        </p><p style=3D"line-height: 22px; fon=
t-family:'Lucida Grande','Lucida Sans Unicode','Lucida Sans',Verdana,Taho=
ma,sans-serif; margin-top: 15px; margin-bottom: 15px; font-size: 14px; co=
lor:#333333;" dir=3D"ltr">              Attachment(s)<br>                =
              <a href=3D"https://support.2checkout.com/attachments/token/=
T39NBDpGWVBDFevjnMGcdUBBg/?name=3Dredacted.txt">redacted.txt</a><br>     =
                     </p>                      </td>        </tr>      </=
tbody></table>    </td>  </tr></tbody></table></div><p dir=3D"ltr">Thank =
you,<br>The 2Checkout Support Team</p>
    <div style=3D"color: #aaaaaa; margin: 10px 0 14px 0; padding-top: 10p=
x; border-top: 1px solid #eeeeee;">
     This email is a service from 2Checkout. Delivered by <a href=3D"http=
s://www.zendesk.com/support/?utm_campaign=3Dtext&amp;utm_content=3DeComme=
rce&amp;utm_medium=3Dpoweredbyzendesk&amp;utm_source=3Demail-notification=
" style=3D"color:black;" target=3D"_blank">Zendesk</a>
    </div>
  </div>
<span style=3D"color:#FFFFFF" aria-hidden=3D"true">[RM4DW3-DNM2V]</span>

</body></html>=

----==_mimepart_66b419094e8df_4939087515a--