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Envelope-to: suzana@digitalaesthetics.org
Delivery-date: Wed, 08 Jan 2025 11:55:12 -0500
From: Donna Weber via LinkedIn <newsletters-noreply@linkedin.com>
Message-ID: <581692329.6435109.1736355296102@lva1-app56454.prod.linkedin.com>
Subject: Unlock Customer Momentum: Onboarding Strategies for Success
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 <suzana@digitalaesthetics.org>
Date: Wed, 8 Jan 2025 16:54:56 +0000 (UTC)
Require-Recipient-Valid-Since: suzana@digitalaesthetics.org; Wed, 15 Nov 2023 19:35:50 +0000

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Donna's Onboarding Insights

By Donna Weber

=20
   =20
    Read this article on LinkedIn to join the conversation
Read on LinkedIn
https://www.linkedin.com/comm/pulse/unlock-customer-momentum-onboarding-str=
ategies-success-donna-weber-uo7nc?lipi=3Durn%3Ali%3Apage%3Aemail_email_seri=
es_follow_newsletter_01%3BIrC6qNLkQfGmivaoVcxNzQ%3D%3D&midToken=3DAQGsVZCYJ=
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ZjhjMTk1Zjg1MjhiMzUzYTcyZjMyNWExMSwxLDE%3D
 =20
Momentum is vital during customer onboarding. Why it Matters Getting custom=
ers to complete the first milestone in the onboarding journey can be a chal=
lenge. The first milestone drives adoption, but when it=E2=80=99s not reach=
ed customers lose momentum and are less likely to adopt. Does that sound fa=
miliar? I recommend you slow down at the beginning of the journey to speed =
up later on. Dive deeper: Read my article 'How Orchestrated Onboarding Can =
Ease Your Implementation Pain. It all starts with Embark'.
Join the conversation
https://www.linkedin.com/comm/pulse/unlock-customer-momentum-onboarding-str=
ategies-success-donna-weber-uo7nc?lipi=3Durn%3Ali%3Apage%3Aemail_email_seri=
es_follow_newsletter_01%3BIrC6qNLkQfGmivaoVcxNzQ%3D%3D&midToken=3DAQGsVZCYJ=
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xMSwxLDE%3D
 =20
     =20

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lvetica, Arial, sans-serif; font-size: 24px; font-weight: 600; line-height:=
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p;midSig=3D28-32ZcKbSAXA1&amp;trk=3Deml-email_series_follow_newsletter_01-n=
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eight: 600; line-height: 1.25; color: rgba(0, 0, 0, 0.6);"> Donna Weber </s=
pan> </a> </td> </tr> </tbody> </table> </td> </tr> <tr> <td class=3D"pb-1"=
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ding: 24px; font-family: -apple-system, system-ui, BlinkMacSystemFont, 'Seg=
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ont-weight: 600; line-height: 1.25; color: rgba(0, 0, 0, 0.9);"> Read this =
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w_newsletter_01%3BIrC6qNLkQfGmivaoVcxNzQ%3D%3D&amp;midToken=3DAQGsVZCYJO6vn=
Q&amp;midSig=3D28-32ZcKbSAXA1&amp;trk=3Deml-email_series_follow_newsletter_=
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er_cta_-null-du31ng~m5o521ee~v9-null-null&amp;eid=3Ddu31ng-m5o521ee-v9&amp;=
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iMzUzYTcyZjMyNWExMSwxLDE%3D" target=3D"_blank" aria-label=3D"Open this arti=
cle on LinkedIn" class=3D"align-top no-underline " style=3D"color: #0a66c2;=
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t-size-adjust: 100%; -ms-text-size-adjust: 100%; vertical-align: top; text-=
decoration-line: none;"> <table role=3D"presentation" valign=3D"top" border=
=3D"0" cellspacing=3D"0" cellpadding=3D"0" width=3D"auto" class=3D"border-s=
eparate " style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 10=
0%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; border-collapse: separate=
;"> <tbody> <tr> <td class=3D"btn-sm btn-primary border-color-brand button-=
link leading-regular !min-h-[auto] !shadow-none border-1 border-solid" styl=
e=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-=
lspace: 0pt; mso-table-rspace: 0pt; height: min-content; border-radius: 24p=
x; padding-top: 7px; padding-bottom: 7px; padding-left: 16px; padding-right=
: 16px; text-align: center; font-size: 14px; font-weight: 600; cursor: poin=
ter; text-decoration-line: none; background-color: #0a66c2; color: #ffffff;=
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: 1.25; min-height: auto !important; box-shadow: 0 0 #0000, 0 0 #0000, 0 0 =
#0000 !important;"> <a href=3D"https://www.linkedin.com/comm/pulse/unlock-c=
ustomer-momentum-onboarding-strategies-success-donna-weber-uo7nc?lipi=3Durn=
%3Ali%3Apage%3Aemail_email_series_follow_newsletter_01%3BIrC6qNLkQfGmivaoVc=
xNzQ%3D%3D&amp;midToken=3DAQGsVZCYJO6vnQ&amp;midSig=3D28-32ZcKbSAXA1&amp;tr=
k=3Deml-email_series_follow_newsletter_01-newsletter_content_preview-0-read=
_more_banner_cta_&amp;trkEmail=3Deml-email_series_follow_newsletter_01-news=
letter_content_preview-0-read_more_banner_cta_-null-du31ng~m5o521ee~v9-null=
-null&amp;eid=3Ddu31ng-m5o521ee-v9&amp;otpToken=3DMWEwNjE4ZTUxYjJlYzFjM2IyM=
jQwNGVkNDUxOGU0YjE4YWNjZDk0NDlkYTg4ZTYxNzljNTA1NmQ0OTViNWVmNmYyZDBkZmEyNjVl=
ZGRjZmE2ZWEzZDBjNjBmMzQwZjhjMTk1Zjg1MjhiMzUzYTcyZjMyNWExMSwxLDE%3D" target=
=3D"_blank" tabindex=3D"-1" aria-hidden=3D"true" class=3D"no-underline" sty=
le=3D"color: #0a66c2; cursor: pointer; display: inline-block; text-decorati=
on: none; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; text-=
decoration-line: none;"> <span class=3D"no-underline text-white" style=3D"c=
olor: #ffffff; text-decoration-line: none;"> Read on LinkedIn </span> </a> =
</td> </tr> </tbody> </table> </a> </td> </tr> </tbody> </table> </div> </t=
d> </tr> <tr data-test-id=3D"newsletter-content-preview--content"> <td clas=
s=3D"series-article-body" style=3D"-webkit-text-size-adjust: 100%; -ms-text=
-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; font-fami=
ly: -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helv=
etica Neue', 'Fira Sans', Ubuntu, Oxygen, 'Oxygen Sans', Cantarell, 'Droid =
Sans', 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Emoji', 'Segoe UI S=
ymbol', 'Lucida Grande', Helvetica, Arial, sans-serif; font-size: 16px; lin=
e-height: 1.5; color: rgba(0, 0, 0, 0.9);"> <p style=3D"margin: 0; font-wei=
ght: 400; margin-top: 0.8em; font-size: 1em; line-height: 1.5;">Momentum is=
 vital during customer onboarding. </p><p style=3D"margin: 0; font-weight: =
400; margin-top: 0.8em; font-size: 1em; line-height: 1.5;"><strong>Why it M=
atters</strong></p><p style=3D"margin: 0; font-weight: 400; margin-top: 0.8=
em; font-size: 1em; line-height: 1.5;">Getting customers to complete the fi=
rst milestone in the onboarding journey can be a challenge. The first miles=
tone drives adoption, but when it=E2=80=99s not reached customers lose mome=
ntum and are less likely to adopt.</p><p style=3D"margin: 0; font-weight: 4=
00; margin-top: 0.8em; font-size: 1em; line-height: 1.5;">Does that sound f=
amiliar? </p><p style=3D"margin: 0; font-weight: 400; margin-top: 0.8em; fo=
nt-size: 1em; line-height: 1.5;">I recommend you slow down at the beginning=
 of the journey to speed up later on.</p><div><table class=3D"email-iframe-=
wrapper" style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100=
%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; margin-top: 1em; width: 10=
0%; background-color: #f5f7f9; text-align: center;" width=3D"100%"><tbody><=
tr><td class=3D"email-iframe-td-padding-top" style=3D"-webkit-text-size-adj=
ust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-rsp=
ace: 0pt; padding-top: 64px;"></td></tr><tr><td style=3D"-webkit-text-size-=
adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; mso-table-=
rspace: 0pt;"><img src=3D"https://media.licdn.com/media/AAYQAgQJAAgAAQAAAAA=
AAEI_gKaSVYsWRCWh_qg9aKt9IQ.png" class=3D"email-iframe-image" style=3D"outl=
ine: none; text-decoration: none; -ms-interpolation-mode: bicubic; margin-t=
op: 1em; display: block; max-width: 100%; margin: auto; height: 64px; width=
: 64px;" width=3D"64" height=3D"64"></td></tr><tr><td class=3D"email-iframe=
-td-padding-middle" style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-=
adjust: 100%; mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding-top: 16=
px;"><a href=3D"https://www.linkedin.com/pulse/unlock-customer-momentum-onb=
oarding-strategies-success-donna-weber-uo7nc" target=3D"_blank" class=3D"em=
ail-iframe-button" style=3D"text-decoration: none; -webkit-text-size-adjust=
: 100%; -ms-text-size-adjust: 100%; cursor: pointer; display: inline-block;=
 border-radius: 34px; border-width: 1px; border-style: solid; border-color:=
 #0a66c2; padding-top: 0.4em; padding-bottom: 0.4em; padding-left: 1em; pad=
ding-right: 1em; text-align: center; font-size: 1em; font-weight: 600; line=
-height: 1.25; color: #0a66c2; text-decoration-line: none;">View media</a><=
/td></tr><tr><td class=3D"email-iframe-td-padding-bottom" style=3D"-webkit-=
text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspace: 0pt; =
mso-table-rspace: 0pt; padding-bottom: 64px;"></td></tr></tbody></table></d=
iv><p style=3D"margin: 0; font-weight: 400; margin-top: 0.8em; font-size: 1=
em; line-height: 1.5;"><strong>Dive deeper</strong>: </p><p style=3D"margin=
: 0; font-weight: 400; margin-top: 0.8em; font-size: 1em; line-height: 1.5;=
">Read my article '<a href=3D"https://www.donnaweber.com/post/how-orchestra=
ted-onboarding-can-ease-your-implementation-pain-it-all-starts-with-embark"=
 target=3D"_blank" rel=3D"nofollow noopener" style=3D"text-decoration: none=
; -webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; display: inli=
ne; cursor: pointer; font-weight: 600; color: #0a66c2; text-decoration-line=
: none;">How Orchestrated Onboarding Can Ease Your Implementation Pain. It =
all starts with Embark</a>'.</p> </td> </tr> <tr> <td class=3D"pt-2 no-unde=
rline" style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%;=
 mso-table-lspace: 0pt; mso-table-rspace: 0pt; padding-top: 16px; text-deco=
ration-line: none;"> <table role=3D"presentation" valign=3D"top" border=3D"=
0" cellspacing=3D"0" cellpadding=3D"0" width=3D"100%" class=3D"email-button=
 series-content-preview__bottom-cta" data-test-id=3D"email-button" style=3D=
"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; mso-table-lspa=
ce: 0pt; mso-table-rspace: 0pt;"> <tbody> <tr> <td valign=3D"middle" align=
=3D"left" style=3D"-webkit-text-size-adjust: 100%; -ms-text-size-adjust: 10=
0%; mso-table-lspace: 0pt; mso-table-rspace: 0pt;"> <a href=3D"https://www.=
linkedin.com/comm/pulse/unlock-customer-momentum-onboarding-strategies-succ=
ess-donna-weber-uo7nc?lipi=3Durn%3Ali%3Apage%3Aemail_email_series_follow_ne=
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p;midSig=3D28-32ZcKbSAXA1&amp;trk=3Deml-email_series_follow_newsletter_01-n=
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ViNWVmNmYyZDBkZmEyNjVlZGRjZmE2ZWEzZDBjNjBmMzQwZjhjMTk1Zjg1MjhiMzUzYTcyZjMyN=
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ing Insights on LinkedIn" class=3D"align-top no-underline " style=3D"color:=
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ebkit-text-size-adjust: 100%; -ms-text-size-adjust: 100%; vertical-align: t=
op; text-decoration-line: none; width: 100%;"> <table role=3D"presentation"=
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der-collapse: separate; width: 100%;"> <tbody> <tr> <td class=3D"btn-md btn=
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bottom: 12px; padding-left: 24px; padding-right: 24px; text-align: center; =
font-size: 16px; font-weight: 600; cursor: pointer; text-decoration-line: n=
one; background-color: rgba(0, 0, 0, 0); color: #0a66c2; border-width: 1px;=
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stem-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', 'Fira Sa=
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e', Helvetica, Arial, sans-serif; line-height: 1.25; min-height: auto !impo=
rtant; box-shadow: 0 0 #0000, 0 0 #0000, 0 0 #0000 !important;"> <a href=3D=
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